Sellen, Abigail

"Like Having a Really Bad PA": The Gulf between User Expectation and Experience of Conversational Agents

Luger, E., & Sellen, A. (2016) · Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems

Speech and dialogue systemsAI in Service Interactions

Cited by 1,176

The Myth of the Paperless Office

Sellen, A. J., & Harper, R. H. R. (2001) · The MIT Press eBooks

Personal Information Management and User BehaviorInformation Systems Theories and Implementation

Cited by 902

The Metacognitive Demands and Opportunities of Generative AI

Tankelevitch, L., Kewenig, V., Simkute, A., Scott, A. E., Sarkar, A., Sellen, A., & Rintel, S. (2024) · Proceedings of the CHI Conference on Human Factors in Computing Systems

Usability and User Interface DesignHuman-Automation Interaction and Safety

Cited by 493

Beyond total capture: a constructive critique of lifelogging

Sellen, A. J., & Whittaker, S. (2010) · Communications of the ACM

Memory Processes and InfluencesPersonal Information Management and User Behavior

Cited by 377

Do life-logging technologies support memory for the past?: an experimental study using sensecam

Sellen, A. J., Fogg, A., Aitken, M., Hodges, S., Rother, C., & Wood, K. (2007) · Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

Innovative Human-Technology InteractionMemory Processes and Influences

Cited by 324

The Ubiquitous Camera: An In-Depth Study of Camera Phone Use

Kindberg, T., Spasojevic, M., Fleck, R., & Sellen, A. (2005) · IEEE Pervasive Computing

Innovative Human-Technology InteractionPhotography and Visual Culture

Cited by 275

Getting the right design and the design right

Tohidi, M., Buxton, W., Baecker, R., & Sellen, A. (2006) · Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

Usability and User Interface DesignInnovative Human-Technology Interaction

Cited by 211

Desiring to be in touch in a changing communications landscape: attitudes of older adults

Lindley, S. E., Harper, R., & Sellen, A. (2009) · Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

Technology Use by Older AdultsInnovative Human-Technology Interaction

Cited by 180

I saw this and thought of you: some social uses of camera phones

Kindberg, T., Spasojevic, M., Fleck, R., & Sellen, A. (2005) · CHI '05 Extended Abstracts on Human Factors in Computing Systems

Innovative Human-Technology InteractionDigital Communication and Language

Cited by 94

Ironies of Generative AI: Understanding and Mitigating Productivity Loss in Human-AI Interaction

Simkute, A., Tankelevitch, L., Kewenig, V., Scott, A. E., Sellen, A., & Rintel, S. (2024) · International Journal of Human–Computer Interaction

Human-Automation Interaction and SafetyUsability and User Interface Design

Cited by 89

Ironies of Generative AI: Understanding and mitigating productivity loss in human-AI interactions

Simkute, A., Tankelevitch, L., Kewenig, V., Scott, A. E., Sellen, A., & Rintel, S. (2024) · arXiv

Human-Automation Interaction and SafetyUsability and User Interface Design

Cited by 7