The DOI matches its Crossref record; 24 of the 24 references it cites were found in a registry or an index.
Functionality and usability
Open accessAbstract
Instead of limiting functionality, usability complements functionality. It affects how and with what effectiveness a system is used, and even whether or not it is used at all.
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Citations
Cites
Fundamentals of interactive computer graphics
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Eason, K. (1984) · Behaviour and Information Technology · doi:10.1080/01449298408901744 · Cited by 156
Why interactive computer systems are sometimes not used by people who might benefit from them
Nickerson, R. S. (1999) · International Journal of Human-Computer Studies · doi:10.1006/ijhc.1981.0311 · Cited by 143
Consistency and compatibility in human-computer dialogue
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Mosier, J. N., & Smith, S. L. (1986) · Behaviour and Information Technology · doi:10.1080/01449298608914497 · Cited by 100
An evaluation of published recommendations on the design of man-computer dialogues
Maguire, M. C. (1982) · International Journal of Man-Machine Studies · doi:10.1016/s0020-7373(82)80061-8 · Cited by 71
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Paxton, A. L., & Turner, E. J. (1984) · International Journal of Man-Machine Studies · doi:10.1016/s0020-7373(84)80014-0 · Cited by 48
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(1982) · Maske und Kothurn · doi:10.7767/muk.1982.28.2.163 · Cited by 1
Flagged first, then by citations
Research works printed but not linked: 15
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Cited by
Sorted by citations
Perceived usefulness, perceived ease of use, and user acceptance of information technology
Davis, F. D. (1989) · MIS Quarterly · doi:10.2307/249008 · Cited by 68,483
Perceived Usefulness, Ease of Use, and Usage of Information Technology: A Replication
Adams, D. A., Nelson, R. R., & Todd, P. A. (1992) · MIS Quarterly · doi:10.2307/249577 · Cited by 3,084
The Measurement of End-User Computing Satisfaction
Doll, W. J., & Torkzadeh, G. (1988) · MIS Quarterly · doi:10.2307/248851 · Cited by 2,572
Personal Computing Acceptance Factors in Small Firms: A Structural Equation Model1
Igbaria, M., Zinatelli, N., Cragg, P. B., & Cavaye, A. (1997) · MIS Quarterly · doi:10.2307/249498 · Cited by 1,711
El‐Said, O. A., & Aziz, H. (2021) · Journal of Travel Research · doi:10.1177/0047287521997567 · Cited by 407
Metadata
- Authors
- Goodwin, N. C.
- Affiliations
- Mitre (United States) (US)
- Corresponding author
- Goodwin, Nancy C.
- Venue
- Communications of the ACM
- Published
- 1987-03
- Volume
- 30
- Issue
- 3
- Pages
- 229-233
- ISSN
- 0001-0782 (ISSN-L)
- 1557-7317
- OpenAlex
- W2007275742
- Cited by
- 277
- References
- 24
- Citations by year
- 2026: 6 · 2025: 7 · 2024: 10 · 2023: 8 · 2022: 8 · 2021: 17 · 2020: 12 · 2019: 6 · 2018: 2 · 2017: 8 · 2016: 8 · 2015: 12 · 2014: 12 · 2013: 13 · 2012: 9
- FWCI
- 7.22
- Type
- journal article
- Language
- en
- Open access
- bronze
- doi.org
- Locations
- Communications of the ACM (publishedVersion)
- Topics
- Physical Sciences › Computer Science › Human-Computer Interaction › Usability and User Interface Design
- Physical Sciences › Computer Science › Human-Computer Interaction › Innovative Human-Technology Interaction
- Physical Sciences › Computer Science › Information Systems › Software Engineering Techniques and Practices
- Keywords
- usability, functionality, human-computer interaction, system design, user effectiveness
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