The DOI matches its Crossref record, with a small difference in title or year; 11 of the 11 references it cites were found in a registry or an index.
Designing SpeechActs: issues in speech user interfaces
Open accessAbstract
SpeechActs is an t:xperimental conversational speech system.Experience with redesigning the system based on user feedback indicates the importance of adhering to conversational conventions when designing speech interfaces, particularly in the face of speech recognition errors.Study results also suggest that speech-only interfaces should be designed from scratch rather than directly translated from their graphical counterparts.Thi& paper examines a set of challenging issues facing speech inteIface designers and describes approaches to address some of these challenges.
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“Processing user input takes its time and a spoken language system that does not provide feedback on (at least) the levels of contact or perception leaves the user in an 'ambiguous silence' (Yankelovich et al., 1995) that can either mean that processing of user speech is still ongoing or that user input was not even perceived and waiting longer will not solve the problem.”
From Modeling Feedback in Interaction With Conversational Agents—A Review (2022) · cites this paper as Yankelovich et al., 1995
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Cites
Grice, H. P. (1975) · Speech Acts · doi:10.1163/9789004368811_003 · Cited by 23,221
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Nielsen, J. (1992) · Computer · doi:10.1109/2.121503 · Cited by 581
Voice Communication Between Humans and Machines
National Academy of Sciences (1994) · National Academies Press eBooks · doi:10.17226/2308 · Cited by 105
Stifelman, L. J., Arons, B. M., Schmandt, C., & Hulteen, E. A. (1993) · CHI Conference on Human Factors in Computing Systems · doi:10.1145/169059.169150 · Cited by 99
Voice communication with computers: conversational systems
Schmandt, C. M., & Negroponte, N. (1994) · Choice Reviews Online · doi:10.5860/choice.32-0982 · Cited by 65
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Kamm, C. (1994) · Europe PMC (PubMed Central) · Cited by 39
Yankelovich, N. (1994) · CHI Conference Extended Abstracts on Human Factors in Computing Systems (CHI EA) · doi:10.1145/259963.260488 · Cited by 23
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Research works printed but not linked: 7
- Grice, H. P. "Logic and C'onversation," Syntax and Semantics ' Speech Acts, Cole & Morgan, editors. Vol- ume 3, Academic Press, 1975.
- Kitai, Mikia, A. Imamura, and Y. Suzuki. "Voice Acti- vated Interaction System Based on HMM-based Speaker-Independent Word Spotting," Proceedings of the Voice 110 Systems Applications Conference, Adanta, OA, September 1991.
- Ly, Eric, and Chris Schmandt. "Chatter: A Conversa- tional Learning Speech Interface," AAAI Spring Sym- posium on Intelligent Multi-Media Multi-Modal Systems, Stanford, CA, Maich 1994.
- Martin, Paul and Andrew Kehler. "SpeechActs: A Testbed for Continuous Speech Applications," AAAI- 94 Workshop on the Integration of Natural Language and Speech Processing, 12th National Conference on AI, Seatde, WA, July 31-August 1,1994.
- Roe, David, and Jay Wilpon, editors. Voice Communi- cation Between Humans and Machines, National Academy Press, Washington, DC, 1994.
- Stifelman, Lisa, Barry Arons, Chris Schmandt, and Eric Hulteen, "VoiceNotes: A Speech Interface for a Hand-Held Voice Notetalcer, ACM INTERCHI '93 Conference Proceedings, Amsterdam, The Nether- lands, AprU 24-29,1993.
- Yankelovich. Nicole and Eric Baatz. "SpeechActs: A Framework for Building Speech AppUcations," AVIOS '94 Conference Proceedings, San Jose, CA, September 20-23.1994.
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Toward a More Robust Theory and Measure of Social Presence: Review and Suggested Criteria
Biocca, F. A., Harms, C., & Burgoon, J. K. (2003) · PRESENCE Virtual and Augmented Reality · doi:10.1162/105474603322761270 · Cited by 2,365
Spoken dialogue technology: enabling the conversational user interface
McTear, M. F. (2002) · ACM Computing Surveys · doi:10.1145/505282.505285 · Cited by 571
McTear, M. (2002) · Springer eBooks · doi:10.1007/978-0-85729-414-2 · Cited by 569
Patterns of entry and correction in large vocabulary continuous speech recognition systems
Karat, C.-M., Halverson, C. A., Horn, D. B., & Karat, J. (1999) · CHI Conference on Human Factors in Computing Systems · doi:10.1145/302979.303160 · Cited by 276
Suede: a Wizard of Oz prototyping tool for speech user interfaces
Klemmer, S. R., Sinha, A. K., Chen, J., Landay, J. A., Aboobaker, N., & Wang, A. (2000) · Proceedings of the 13th annual ACM symposium on User interface software and technology - UIST '00 · doi:10.1145/354401.354406 · Cited by 230
Metadata
- Authors
- Yankelovich, N., Levow, G.-A., & Marx, M.
- Venue
- Proceedings of the SIGCHI conference on Human factors in computing systems - CHI '95
- Publisher
- ACM Press
- Published
- 1995
- Pages
- 369-376
- OpenAlex
- W1993760471
- Cited by
- 250
- References
- 11
- Citations by year
- 2026: 2 · 2025: 3 · 2024: 24 · 2023: 4 · 2022: 12 · 2021: 7 · 2020: 13 · 2019: 6 · 2018: 5 · 2017: 2 · 2016: 3 · 2015: 7 · 2014: 5 · 2013: 1 · 2012: 4
- FWCI
- 15.81
- Type
- conference paper
- Language
- en
- Open access
- bronze
- doi.org
- Locations
- CHI Conference on Human Factors in Computing Systems (publishedVersion)
- Topics
- Physical Sciences › Computer Science › Artificial Intelligence › Speech and dialogue systems
- Physical Sciences › Computer Science › Human-Computer Interaction › Usability and User Interface Design
- Physical Sciences › Computer Science › Artificial Intelligence › Speech Recognition and Synthesis
- Keywords
- speech recognition errors, user feedback, redesign
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