Suede: a Wizard of Oz prototyping tool for speech user interfaces
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Today's chatbot design practice follows a well-established workflow of identifying functionality or persona, creating a dialogue flow template, filling the template with supervised NLP models, and iterating.
“Today's chatbot design practice-i.e., designing multi-turn conversational interactions-follows a well-established workfow [12,13,24,25,39,44].”
From Why Johnny Can’t Prompt: How Non-AI Experts Try (and Fail) to Design LLM Prompts (2023) · cites this paper as [25]
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Chandler, C. D., Lo, G., & Sinha, A. K. (2002) · CHI Conference Extended Abstracts on Human Factors in Computing Systems (CHI EA) · doi:10.1145/506443.506642 · Cited by 18 · see citing works
Self-citationSoundShift: Exploring Sound Manipulations for Accessible Mixed-Reality Awareness
Chang, R.-C., Hung, C.-S., Chen, B., Jain, D., & Guo, A. (2024) · Designing Interactive Systems Conference · doi:10.1145/3643834.3661556 · Cited by 17 · see citing works
Kurz, M., Brüggemeier, B., & Breiter, M. (2021) · Lecture notes in computer science · doi:10.1007/978-3-030-78468-3_24 · Cited by 17 · see citing works
DiaWOz-II – A Tool for Wizard-of-Oz Experiments in Mathematics
Benzmüller, C., Horacek, H., Kruijff‐Korbayová, I., Lesourd, H., Schiller, M. R. G., & Wolska, M. A. (2007) · Springer eBooks · doi:10.1007/978-3-540-69912-5_13 · Cited by 17 · see citing works
From the Curtain to Kansas: Conducting Wizard-of-Oz Studies in the Wild
Mitchell, E., & Mamykina, L. (2021) · Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems · doi:10.1145/3411763.3443446 · Cited by 16 · see citing works
Iris: A Conversational Agent for Complex TasksPreprint
Fast, E., Chen, B., Mendelsohn, J., Bassen, J., & Bernstein, M. S. (2017) · arXiv (Cornell University) · doi:10.48550/arxiv.1707.05015 · Cited by 16 · see citing works
Kang, S., Norooz, L., Bonsignore, E., Byrne, V. L., Clegg, T., & Froehlich, J. E. (2019) · ACM International Conference on Interaction Design and Children (IDC) · doi:10.1145/3311927.3323135 · Cited by 15 · see citing works
Developing and evaluating web multimodal interfaces - a case study with usability principles
Neto, A. T., Bittar, T. J., Fortes, R. P. D. M., & Felizardo, K. R. (2009) · ACM Symposium on Applied Computing · doi:10.1145/1529282.1529306 · Cited by 15 · see citing works
A chatbot response generation system
Feine, J., Morana, S., & Maedche, A. (2020) · Mensch und Computer (MuC) · doi:10.1145/3404983.3405508 · Cited by 14 · see citing works
Visually Prototyping Physical UIs through Statecharts
Hartmann, B., Klemmer, S., Bernstein, M. S., & Mehta, N. (2005) · Cited by 14 · see citing works
Self-citationUsing paper mockups for evaluating soft keyboard layouts
MacKenzie, I. S., & Read, J. C. (2007) · IEEE International Conference on Collaborative Advances in Software and Computing (CASCON) · doi:10.1145/1321211.1321222 · Cited by 14 · see citing works
Houben, M., van Berlo, M., Antonissen, F., Wouters, E., & Brankaert, R. (2023) · Designing Interactive Systems Conference · doi:10.1145/3563657.3596017 · Cited by 15 · see citing works
Diks, S., Muyrers, T. H. C., Chen, G., Huang, T.-J., Thoolen, M., & Brankaert, R. (2021) · CHI Conference Extended Abstracts on Human Factors in Computing Systems (CHI EA) · doi:10.1145/3411763.3451635 · Cited by 13 · see citing works
Serrano, M., & Nigay, L. (2010) · Journal on Multimodal User Interfaces · doi:10.1007/s12193-010-0042-4 · Cited by 13 · see citing works
McGee, M. R., Ramsay, A., McGookin, D. K., & Gray, P. (2009) · ACM SIGCHI Symposium on Engineering Interactive Computing Systems (EICS) · doi:10.1145/1570433.1570476 · Cited by 13 · see citing works
Context-based Word Acquisition for Situated Dialogue in a Virtual World
Qu, S., & Chai, J. Y. (2010) · Journal of Artificial Intelligence Research · doi:10.1613/jair.2912 · Cited by 13 · see citing works
Informal PUIs: No Recognition Required
Landay, J. A., Hong, J., Klemmer, S., Lin, J. W., & Newman, M. (2002) · Cited by 13 · see citing works
Self-citationBonial, C., Marge, M., Artstein, R., Foots, A., Gervits, F., Hayes, C. J., Henry, C., Hill, S. G., Leuski, A., Lukin, S. M., et al. (2017) · arXiv (Cornell University) · doi:10.48550/arxiv.1710.06406 · Cited by 13 · see citing works
Grill, T., Poláček, O., & Tscheligi, M. (2012) · International Conference on Mobile and Ubiquitous Multimedia (MUM) · doi:10.1145/2406367.2406394 · Cited by 12 · see citing works
The future of user interface design tools
Olsen, D. R., & Klemmer, S. (2005) · CHI Conference Extended Abstracts on Human Factors in Computing Systems (CHI EA) · doi:10.1145/1056808.1057124 · Cited by 12 · see citing works
Self-citationDesigning for Parental Control: Enriching Usability and Accessibility in the Context of Smart Toys
Salgado, A. D. L., do Amaral, L. A., Castro, P. C., & Fortes, R. P. D. M. (2017) · International series on computer entertainment and media technology · doi:10.1007/978-3-319-62072-5_7 · Cited by 11 · see citing works
White, K. F., & Lutters, W. G. (2003) · ACM SIGGROUP Bulletin · doi:10.1145/1052829.1052854 · Cited by 11 · see citing works
Help Me Help You. Designing Support for Person-Product Collaboration
DeKoven, E. A. M. (2004) · Research Repository (Delft University of Technology) · Cited by 11 · see citing works
- Authors
- Klemmer, S. R., Sinha, A. K., Chen, J., Landay, J. A., Aboobaker, N., & Wang, A.
- Affiliations
- University of California, Berkeley (US)
- Venue
- Proceedings of the 13th annual ACM symposium on User interface software and technology - UIST '00
- Publisher
- ACM Press
- Published
- 2000
- Pages
- 1-10
- OpenAlex
- W1972051027
- Cited by
- 230
- References
- 36
- Citations by year
- 2026: 4 · 2025: 5 · 2024: 28 · 2023: 9 · 2022: 9 · 2021: 11 · 2020: 6 · 2019: 10 · 2018: 6 · 2017: 7 · 2016: 4 · 2015: 10 · 2014: 13 · 2013: 11 · 2012: 2
- FWCI
- 104.22
- Type
- conference paper
- Language
- en
- Open access
- closed
- Locations
- ACM Symposium on User Interface Software and Technology (UIST) (publishedVersion)
- Topics
- Social Sciences › Arts and Humanities › Museology › Fashion and Cultural Textiles
- Social Sciences › Arts and Humanities › Museology › Crafts, Textile, and Design
- Physical Sciences › Materials Science › Polymers and Plastics › Textile materials and evaluations
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
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