User customization of a word processor
Open accessAbstract
The purpose of the study was to identify the customization changes users typically make to their word processor.Ninetytwo percent of the participants customized their software in some way.Participants who used the software most heavily also did the most customization (p < .05).Most of the customization was done to facilitate the participants' work practices.The most common changes involved providing easier access to custom or often-used functionality.Button Bars seemed to provide an easy and effective means for participants to customize access to the functionality they wanted.Few participants customized the visual appearance of the interface.
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Page et al. used a very broad notion of customization; for example, changing the zoom setting in a dropdown button on the toolbar was considered a customization.
“Closer examination of their work shows, however, that a very broad notion of customization was used; for example, changing the zoom setting in a dropdown button on the toolbar was considered a customization.”
From A field evaluation of an adaptable two-interface design for feature-rich software (2007) · cites this paper as Page, Johnsgard, Albert, & Allen, 1996
92% of participants in a large field study customized their word processor.
“Page et al. found that 92% of participants in a large field study customized their word processor [Page, Johnsgard, Albert, & Allen, 1996].”
From A field evaluation of an adaptable two-interface design for feature-rich software (2007) · cites this paper as Page, Johnsgard, Albert, & Allen, 1996
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- Authors
- Page, S. R., Johnsgard, T. J., Albert, U., & Allen, C. D.
- Affiliations
- Micro Focus (United States) (US)
- Intel (United States) (US)
- Venue
- Proceedings of the SIGCHI conference on Human factors in computing systems common ground - CHI '96
- Publisher
- ACM Press
- Published
- 1996
- Pages
- 340-346
- OpenAlex
- W2066912131
- Cited by
- 68
- References
- 9
- Citations by year
- 2023: 1 · 2021: 1 · 2020: 2 · 2019: 3 · 2018: 4 · 2017: 1 · 2016: 1 · 2015: 2 · 2013: 2 · 2012: 2
- FWCI
- 1.31
- Type
- conference paper
- Language
- en
- Open access
- bronze
- doi.org
- Locations
- CHI Conference on Human Factors in Computing Systems (publishedVersion)
- Topics
- Physical Sciences › Computer Science › Human-Computer Interaction › Usability and User Interface Design
- Physical Sciences › Computer Science › Software › Spreadsheets and End-User Computing
- Social Sciences › Decision Sciences › Information Systems and Management › Personal Information Management and User Behavior
- Keywords
- software customization, word processing software, personalization, user interface design, work practices, usage frequency
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