Community TAs scale high-touch learning, provide student-staff brokering, and build esprit de corps
Abstract
Massive online courses introduced Community TAs (CTAs) to help scale teaching staff support. CTAs are former top students who return as volunteer course staff. We studied CTAs in 3 classes on Coursera, including interviews and surveys from a Human-Computer Interaction (HCI) class. A key benefit of CTAs is their brokering role that mediates staff and student goals. CTAs provide greater discussion forum coverage (both in quantity and time of day) compared to instructor and Head TA (HTA) capabilities and contribute to peer assessment. As CTAs are new teachers, physically distributed, and culturally diverse, clear division of responsibilities is especially important.
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Techniques such as community TAs, peer assessment, rubrics, video feedback are available to help MOOC instructors scale up provision of perceived personal attention.
“Techniques such as involvement of community teaching assistants (TAs),21 peer assessment tools,22 well-designed elaborated rubrics with specific content feedback23 and video feedbacks24 are available to help MOOC instructors scale up the provision of perceived personal attention to students.”
From Towards AI-Powered Personalization in MOOC Learning (2017) · cites this paper as [21]
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References 7 · Cited by 7
- Authors
- Papadopoulos, K., Sritanyaratana, L., & Klemmer, S. R.
- Affiliations
- Citrix (United States) (US)
- Stanford University (US)
- University of California San Diego (US)
- ORCID
- Klemmer, Scott R.
- Venue
- Proceedings of the first ACM conference on Learning @ scale conference
- Publisher
- ACM
- Published
- 2014-03-04
- Pages
- 163-164
- OpenAlex
- W1966673560
- Cited by
- 7
- References
- 7
- Citations by year
- 2018: 2 · 2017: 2 · 2016: 1 · 2015: 2
- FWCI
- 1.06
- Type
- conference paper
- Language
- en
- Open access
- closed
- Locations
- ACM Conference on Learning @ Scale (L@S) (publishedVersion)
- Topics
- Physical Sciences › Computer Science › Computer Science Applications › Online Learning and Analytics
- Social Sciences › Education › Online and Blended Learning
- Physical Sciences › Computer Science › Computer Science Applications › Teaching and Learning Programming
- Keywords
- massive open online courses, peer assessment, division of responsibilities, team spirit
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