The DOI matches its Crossref record; 5 of the 5 references it cites were found in a registry or an index.
We Are Dynamo: Overcoming Stalling and Friction in Collective Action for Crowd Workers
Abstract
By lowering the costs of communication, the web promises to enable distributed collectives to act around shared issues. However, many collective action efforts never succeed: while the web's affordances make it easy to gather, these same decentralizing characteristics impede any focus towards action. In this paper, we study challenges to collective action efforts through the lens of online labor by engaging with Amazon Mechanical Turk workers. Through a year of ethnographic fieldwork, we sought to understand online workers' unique barriers to collective action. We then created Dynamo, a platform to support the Mechanical Turk community in forming publics around issues and then mobilizing. We found that collective action publics tread a precariously narrow path between the twin perils of stalling and friction, balancing with each step between losing momentum and flaring into acrimony. However, specially structured labor to maintain efforts' forward motion can help such publics take action.
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Cites
Layers of Silence, Arenas of Voice: The Ecology of Visible and Invisible Work
Star, S. L., & Strauss, A. (1999) · Computer Supported Cooperative Work (CSCW) · doi:10.1023/a:1008651105359 · Cited by 1,500
Human-Machine Reconfigurations: Plans and Situated Actions
Suchman, L. (2006) · doi:10.1017/cbo9780511808418 · Cited by 1,120
Taking CSCW seriously: Supporting articulation work
Schmidt, K., & Bannon, L. (1992) · Computer Supported Cooperative Work (CSCW) · doi:10.1007/bf00752449 · Cited by 1,043
Kittur, A., Nickerson, J. V., Bernstein, M., Gerber, E., Shaw, A., Zimmerman, J., Lease, M., & Horton, J. (2013) · Proceedings of the 2013 conference on Computer supported cooperative work · doi:10.1145/2441776.2441923 · Cited by 1,034
Self-citationThe cultural work of microwork
Irani, L. (2015) · New Media & Society · doi:10.1177/1461444813511926 · Cited by 568
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Cited by
Visual Genome: Connecting Language and Vision Using Crowdsourced Dense Image Annotations
Krishna, R., Zhu, Y., Groth, O., Johnson, J., Hata, K., Kravitz, J., Chen, S., Kalantidis, Y., Li, L.-J., Shamma, D. A., et al. (2017) · International Journal of Computer Vision · doi:10.1007/s11263-016-0981-7 · Cited by 5,107
Self-citationA Data-Driven Analysis of Workers' Earnings on Amazon Mechanical Turk
Hara, K., Adams, A., Milland, K., Savage, S., Callison-Burch, C., & Bigham, J. P. (2018) · Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems · doi:10.1145/3173574.3174023 · Cited by 497
Self-citationEmpath: Understanding Topic Signals in Large-Scale Text
Fast, E., Chen, B., & Bernstein, M. S. (2016) · Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems · doi:10.1145/2858036.2858535 · Cited by 413
Self-citationZebraLancer: Private and Anonymous Crowdsourcing System atop Open Blockchain
Lu, Y., Tang, Q., & Wang, G. (2018) · 2018 IEEE 38th International Conference on Distributed Computing Systems (ICDCS) · doi:10.1109/icdcs.2018.00087 · Cited by 224
zkCrowd: a hybrid blockchain-based crowdsourcing platform
Zhu, S., Cai, Z., Hu, H., Li, Y., & Li, W. (2020) · IEEE Transactions on Industrial Informatics · doi:10.1109/tii.2019.2941735 · Cited by 206
Metadata
- Authors
- Salehi, N., Irani, L. C., Bernstein, M. S., Alkhatib, A., Ogbe, E., Milland, K., & Clickhappier
- Venue
- Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems
- Publisher
- ACM
- Published
- 2015-04-18
- Pages
- 1621-1630
- OpenAlex
- W2055699460
- Cited by
- 274
- References
- 5
- FWCI
- 68.89
- Type
- conference paper
- Language
- en
- Open access
- closed
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- Salehi, N., Irani, L. C., Bernstein, M. S., Alkhatib, A., Ogbe, E., Milland, K., & Clickhappier. (2015). We Are Dynamo: Overcoming Stalling and Friction in Collective Action for Crowd Workers. Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems. https://doi.org/10.1145/2702123.2702508
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