The DOI matches its Crossref record.
Evaluating the cost of software quality
Open accessAbstract
article Free Access Share on Evaluating the cost of software quality Authors: Sandra A. Slaughter Carnegie Mellon Univ., Pittsburgh, PA Carnegie Mellon Univ., Pittsburgh, PAView Profile , Donald E. Harter Carnegie Mellon Univ., Pittsburgh, PA Carnegie Mellon Univ., Pittsburgh, PAView Profile , Mayuram S. Krishnan Univ. of Michigan Univ. of MichiganView Profile Authors Info & Claims Communications of the ACMVolume 41Issue 8Aug. 1998 pp 67–73https://doi.org/10.1145/280324.280335Online:01 August 1998Publication History 136citation6,133DownloadsMetricsTotal Citations136Total Downloads6,133Last 12 Months389Last 6 weeks52 Get Citation AlertsNew Citation Alert added!This alert has been successfully added and will be sent to:You will be notified whenever a record that you have chosen has been cited.To manage your alert preferences, click on the button below.Manage my Alerts New Citation Alert!Please log in to your account Save to BinderSave to BinderCreate a New BinderNameCancelCreateExport CitationPublisher SiteeReaderPDF
Overview
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Citations
Cited by
Organizational impact of system quality, information quality, and service quality
Gorla, N., Somers, T. M., & Wong, B. (2010) · The Journal of Strategic Information Systems · doi:10.1016/j.jsis.2010.05.001 · Cited by 965
Technical leverage analysis in the Python ecosystem
Paramitha, R., & Massacci, F. (2023) · Empirical Software Engineering · doi:10.1007/s10664-023-10355-2 · Cited by 7
Metadata
- Authors
- Slaughter, S. A., Harter, D. E., & Krishnan, M. S.
- Venue
- Communications of the ACM
- Published
- 1998-08
- Volume
- 41
- Issue
- 8
- Pages
- 67-73
- ISSN
- 0001-0782 (ISSN-L)
- 1557-7317
- OpenAlex
- W2027792385
- Cited by
- 237
- References
- 0
- FWCI
- 13.79
- Type
- journal article
- Language
- en
- Open access
- bronze
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
How to cite
Cite CoChat for the checks on this page, and the paper for its own findings.
- This page
- CoChat. (2026). Citation check: Evaluating the cost of software quality. https://app.cochat.ai/papers/10.1145/280324.280335
- The paper
- Slaughter, S. A., Harter, D. E., & Krishnan, M. S. (1998). Evaluating the cost of software quality. Communications of the ACM. https://doi.org/10.1145/280324.280335
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.