Cited by 92Social Robot Interaction and HRISpeech and dialogue systemsLanguage, Discourse, Communication Strategies

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Why That Nao?: How Humans Adapt to a Conventional Humanoid Robot in Taking Turns-at-Talk

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Pelikan, Hannah R.M., Broth, Mathias·2016·Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems

Abstract

This paper explores how humans adapt to a conventional humanoid robot. Video data of participants playing a charade game with a Nao robot were analyzed from a multimodal conversation analysis perspective. Participants soon adjust aspects of turn-design such as word selection, turn length and prosody, thereby adapting to the robot's limited perceptive abilities as they become apparent in the interaction. However, coordination of turns-at-talk remains troublesome throughout the encounter, as evidenced by overlapping turns and lengthy silences around possible turn endings. The study discusses how the robot design can be improved to support the problematic taking of turns-at-talk with humans. Two programming strategies to address the identified problems are presented: 1. to program the robot so that it will be systematically receptive at the equivalence to transition relevance places in human-human interaction, and 2. to make the robot preferably produce verbal actions that require a response in a conditional way, rather than making a response only possible.

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Metadata

Authors
Pelikan, H. R. M., & Broth, M.
Affiliations
  • Osnabrück University (DE)
  • Linköping University (SE)
Venue
Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems
Publisher
ACM
Published
2016-05-07
Pages
4921-4932
OpenAlex
W2404769241
Cited by
92
References
1
Citations by year
2026: 12 · 2025: 9 · 2024: 8 · 2023: 10 · 2022: 14 · 2021: 9 · 2020: 13 · 2019: 6 · 2018: 6 · 2017: 5
FWCI
9.57
Type
conference paper
Language
en
Open access
Locations
  • CHI Conference on Human Factors in Computing Systems (publishedVersion)
  • KTH Publication Database DiVA (KTH Royal Institute of Technology) (submittedVersion, other-oa)
Topics
  • Social Sciences › Psychology › Social Psychology › Social Robot Interaction and HRI
  • Physical Sciences › Computer Science › Artificial Intelligence › Speech and dialogue systems
  • Social Sciences › Arts and Humanities › Language and Linguistics › Language, Discourse, Communication Strategies
Keywords
human-robot interaction, humanoid robots, NAO robot, turn-taking, turn design, multimodal conversation analysis, prosody, silence, robot design

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