Design through matchmaking: technology in search of users
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article Free Access Share on Design through matchmaking: technology in search of users Authors: Sara Bly Sara Bly Consulting, Hillsboro, OR Sara Bly Consulting, Hillsboro, ORView Profile , Elizabeth F. Churchill FX Palo Alto Lab, Palo Alto, CA FX Palo Alto Lab, Palo Alto, CAView Profile Authors Info & Claims InteractionsVolume 6Issue 2March/April 1999 pp 23–31https://doi.org/10.1145/296165.296174Online:01 March 1999Publication History 10citation963DownloadsMetricsTotal Citations10Total Downloads963Last 12 Months280Last 6 weeks24 Get Citation AlertsNew Citation Alert added!This alert has been successfully added and will be sent to:You will be notified whenever a record that you have chosen has been cited.To manage your alert preferences, click on the button below.Manage my AlertsNew Citation Alert!Please log in to your account Save to BinderSave to BinderCreate a New BinderNameCancelCreateExport CitationPublisher SiteView all FormatsPDF
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Using language models' generative capabilities for interaction design requires a holistic understanding of what they can and cannot do across diverse interaction contexts.
“Harnessing LMs' generative capabilities to power interaction designs begins with a holistic understanding of these capabilities [5,68]; this includes understanding what LMs can and cannot do under diverse interaction contexts.”
From CoAuthor: Designing a Human-AI Collaborative Writing Dataset for Exploring Language Model Capabilities (2022) · cites this paper as [5]
The Summary (page unavailable) describes assessing a technology’s capabilities against work domains, and “Mapping Technology to Work Activities” (page unavailable) explicitly considers activities the technology supports easily and those it does not. The paper applies this approach to virtual environments, not language models or their generative capabilities, so the LM-specific application is an extension beyond the source. (LLM, conf=0.84)
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- Authors
- Bly, S., & Churchill, E. F.
- Affiliations
- Sara Bly Consulting, Hillsboro, OR
- FX Palo Alto Laboratory (US)
- Venue
- Interactions
- Published
- 1999-03
- Volume
- 6
- Issue
- 2
- Pages
- 23-31
- ISSN
- 1072-5520 (ISSN-L)
- 1558-3449
- OpenAlex
- W2089797598
- Cited by
- 34
- References
- 7
- Citations by year
- 2026: 6 · 2025: 6 · 2024: 3 · 2023: 2 · 2022: 2 · 2021: 1 · 2020: 1 · 2019: 2 · 2018: 2 · 2014: 1 · 2013: 2
- FWCI
- 0.99
- Type
- journal article
- Language
- en
- Open access
- bronze
- doi.org
- Locations
- interactions (publishedVersion)
- Funders
- U.S. Department of Energy (DE-AC03-?, AC03-76SF00098, DEAC03-76SF00098, Contract DE-AC03-76SF00098)
- Lawrence Livermore National Laboratory (DE-AC03-76SF00098)
- Topics
- Physical Sciences › Computer Science › Human-Computer Interaction › Innovative Human-Technology Interaction
- Physical Sciences › Computer Science › Human-Computer Interaction › Usability and User Interface Design
- Physical Sciences › Engineering › Mechanical Engineering › Design Education and Practice
- Keywords
- matchmaking, user-centered design, user needs, design process, technology adoption
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