Designing Trans Technology: Defining Challenges and Envisioning Community-Centered Solutions
Abstract
Transgender and non-binary people face substantial challenges in the world, ranging from social inequities and discrimination to lack of access to resources. Though technology cannot fully solve these problems, technological solutions may help to address some of the challenges trans people and communities face. We conducted a series of participatory design sessions (total N = 21 participants) to understand trans people's most pressing challenges and to involve this population in the design process. We detail four types of technologies trans people envision: technologies for changing bodies, technologies for changing appearances / gender expressions, technologies for safety, and technologies for finding resources. We found that centering trans people in the design process enabled inclusive technology design that primarily focused on sharing community resources and prioritized connection between community members.
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The authors did not measure intercoder reliability in line with similar qualitative and participatory design papers, following justification in [9].
“We did not measure intercoder reliability in line with similar qualitative and participatory design papers [25, 69, 99], following the justification presented in [9].”
From The Promise and Peril of ChatGPT in Higher Education: Opportunities, Challenges, and Design Implications (2024) · cites this paper as [25]
Enforcement of a project's CoC signals to vulnerable contributors whether they are truly welcomed and supported by the broader community.
“Enforcement of a project's CoC signals to vulnerable contributors whether they are truly welcomed and supported by the broader community [10].”
From Codes of Conduct in Open Source (2024) · cites this paper as [10]
Work by DeVito and Haimson indicate the importance of safety online for trans people as they become increasingly comfortable with representing their identity.
“Work by DeVito and Haimson indicate the importance of safety online for trans people as they become increasingly comfortable with representing their identity [23, 40].”
From Paradoxes of Openness: Trans Experiences in Open Source Software (2024) · cites this paper as [40]
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The Misgendering Machines: Trans/HCI Implications of Automatic Gender Recognition
Keyes, O. (2018) · Proceedings of the ACM on Human-Computer Interaction · doi:10.1145/3274357 · Cited by 505 · see citing works
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Park, H., & Ahn, D. (2024) · Proceedings of the CHI Conference on Human Factors in Computing Systems · doi:10.1145/3613904.3642785 · Cited by 84 · see citing works
Contestability For Content Moderation
Vaccaro, K., Xiao, Z., Hamilton, K., & Karahalios, K. (2021) · Proceedings of the ACM on Human-Computer Interaction · doi:10.1145/3476059 · Cited by 77 · see citing works
Paradoxes of Openness: Trans Experiences in Open Source Software
Frluckaj, H., Stevens, N., Howison, J., & Dabbish, L. (2024) · Proceedings of the ACM on Human-Computer Interaction · doi:10.1145/3687047 · Cited by 5 · see citing works
Codes of Conduct in Open Source
Frluckaj, H., & Howison, J. (2024) · Equity, Diversity, and Inclusion in Software Engineering · doi:10.1007/978-1-4842-9651-6_17 · Cited by 3 · see citing works
- Authors
- Haimson, O. L., Gorrell, D., Starks, D. L., & Weinger, Z.
- Affiliations
- University of Michigan (US)
- University of Illinois Urbana-Champaign (US)
- Venue
- Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems
- Publisher
- ACM
- Published
- 2020-04-21
- Pages
- 1-13
- OpenAlex
- W3004917411
- Cited by
- 136
- References
- 1
- Citations by year
- 2026: 18 · 2025: 30 · 2024: 34 · 2023: 16 · 2022: 19 · 2021: 17 · 2020: 2
- FWCI
- 9.86
- Type
- conference paper
- Language
- en
- Open access
- closed
- Locations
- CHI Conference on Human Factors in Computing Systems (publishedVersion)
- Funders
- Institute for Research on Women and Gender, University of Michigan (U065642)
- Topics
- Physical Sciences › Computer Science › Human-Computer Interaction › Innovative Human-Technology Interaction
- Social Sciences › Psychology › Social Psychology › LGBTQ Health, Identity, and Policy
- Social Sciences › Safety Research › Ethics and Social Impacts of AI
- Keywords
- transgender people, non-binary people, inclusive technology design, participatory design, gender expression, body modification, personal safety, community resource sharing, social connectedness
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