The DOI matches its Crossref record; 1 of the 1 references it cites were found in a registry or an index.
Enterprise resource planning: introduction
Open accessAbstract
Enterprise resource planning systems are configurable information systems packages that integrate information and information-based processes within and across functional areas in an organization. The current generation of ERP systems also provides reference models or process templates that claim to embody the current best business practices.
Overview
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
The source backs part of the claim, not all of it — or backs it for a different population, condition or comparison.
In the citing paper
“significant number of vendors principally targets large enterprises (Kumar & van Hillegersberg, 2000;Waarts, van Everdingen, & van Hillegersberg, 2002).”
From Using T-O-E theoretical framework to study the adoption of ERP solution (2016) · cites this paper as Kumar & van Hillegersberg, 2000
Experimental — accuracy not yet measured
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Citations
Cites
Management information systems : a framework for planning and development
Blumenthal, S. C. (1969) · Prentice Hall eBooks · Cited by 122
Research works printed but not linked: 1
- Dempsey M. ERP, 1999, Financial Times (July 23
Cited by
Sorted by citations
Items 301–373 of 373
ERP System Selection Criteria: SMEs’ Perceptions
Pucihar, A., Lenart, G., & Sudzina, F. (2010) · IGI Global eBooks · doi:10.4018/978-1-61520-627-8.ch004 · Cited by 4
Enterprise Resource Planning: An Innovative Technology
Shibly, H. R., Abdullah, A., & Murad, M. W. (2022) · Springer eBooks · doi:10.1007/978-3-031-11934-7_2 · Cited by 1
Obstacles for Public Organizations Using HRIS
Valcik, N. A., Sabharwal, M., & Benavides, T. J. (2023) · Professional practice in governance and public organizations · doi:10.1007/978-3-031-30862-8_9 · Cited by 2
Sistemas Integrados de Gestión Empresarial : Evolución histórica y tendencias de futuro
Badenes, O., & Francisco, R. (2012) · RiuNet (Universitat Politècnica de València) · Cited by 1
Kiwana, D., & Johansson, B. (2017) · Lecture notes in business information processing · doi:10.1007/978-3-319-64930-6_16 · Cited by 1
Research on Big Data Open Intelligent Platform of Guizhou Province E-government Service
Zhou, G., Kaijian, C., & Tu, J. (2019) · International Conference on Computer Science and Application Engineering (CSAE) · doi:10.1145/3331453.3360976 · Cited by 1
Rivera, K. J., Tseng, K. A., Zara, M. C., Leosala, S. Y., & Polancos, R. V. (2021) · Advances in intelligent systems and computing · doi:10.1007/978-3-030-63335-6_23 · Cited by 1
Obstacles for Public Organizations Using HRIS
Valcik, N. A., Sabharwal, M., & Benavides, T. J. (2021) · Management for professionals · doi:10.1007/978-3-030-75111-1_9 · Cited by 1
Towards a Bayesian prognostic framework for high-availability clusters
Somasekaram, P., & Călinescu, R. (2021) · IEEE/ACM International Conference on Utility and Cloud Computing Companion (UCC Companion) · doi:10.1145/3492323.3495583 · Cited by 1
E-Business Supply Chains Drivers, Metrics, and ERP Integration
Essila, J. C. (2018) · Advances in logistics, operations, and management science book series · doi:10.4018/978-1-5225-7362-3.ch074 · Cited by 1
The Influence of Knowledge Transfers on the Implementation of Enterprise Information Systems
Santhanam, R., Sasidharan, S., Brass, D. J., & Sambamurthy, V. (2007) · Springer eBooks · doi:10.1007/0-387-34456-x_59 · Cited by 1
Enterprise Systems in Small and Medium-Sized Enterprises
Mathrani, S., Rashid, M. A., & Viehland, D. W. (2009) · IGI Global eBooks · doi:10.4018/978-1-59904-859-8.ch013 · Cited by 1
Inside the new sites of innovation: how user communities influence complex enterprise technologies
Mozaffar, H. (2013) · Edinburgh Research Archive (University of Edinburgh) · Cited by 1
RefStratERP – A Refactoring Strategy for ERP Systems
Petković, N. (2017) · KTH Publication Database DiVA (KTH Royal Institute of Technology) · Cited by 1
Sena, M. P. (2003) · Elsevier eBooks · doi:10.1016/b0-12-227240-4/00059-9 · Cited by 1
Guissoni, E. D. S. D. C. (2023) · doi:10.14393/ufu.di.2023.591 · Cited by 1
Knowledge-Intensive Work in the Oil and Gas Industry: A Case Study
Hjelle, T. E. L. (2012) · Cited by 1
Reporting Capabilities, Financial Closing Time and Effects on Cost of Equity Capital
Zhou, M., & Aguirre-Urreta, M. I. (2012)
Towards Automated Checking of Component-Oriented Enterprise Applications
Järvenpää, J., & Mäkelä, M. M. (2002)
ERP System Procurement in SMEs – Exploring How SMEs Specificities Affect ERP Procurement in SMEs
Johansson, B., Laurinavičius, R., & Venčkauskaitė, A. (2015) · Lecture notes in business information processing · doi:10.1007/978-3-319-17587-4_8
The Study on Differences of Performance by Mimic Investment Pattern of IT Project
Jung, B., & Kim, B. (2012) · Journal of the Korea society of IT services · doi:10.9716/kits.2012.11.3.205 · Cited by 1
Enterprise Resource Planning Interactive Via duct B/w Human & Computer
Kesharwani, S. (2005) · Asia Pacific Business Review · doi:10.1177/097324700500100209
ERP - Change Agent or a Legacy System in Disguise: A Chinese Case
Rahmati, N., & Cao, G. (2007) · Springer eBooks · doi:10.1007/0-387-34456-x_24
The Dynamics of Implementation of Finance Information Systems
Kiwana, D., & Johansson, B. (2012) · Communications in computer and information science · doi:10.1007/978-3-642-29166-1_7
ERP in Syria: Propositions for ERP success
Syria, E. I. (2007)
Ndibalema, M. A. (2014) · The Open University of Tanzania Repository (The Open University of Tanzania)
sik, K. I., & Hong, E. (2008) · 한국물류학회지 · doi:10.15735/kls.2008.16.2.007
Managing Digital Bonds in the Buyer-Supplier Relationships
Salo, J., Pedeliento, G., & Wendelin, R. (2015) · Advances in marketing, customer relationship management, and e-services book series · doi:10.4018/978-1-4666-8459-1.ch006
Mixing Soft Systems Methodology and UML in Business Process Modeling
Sewchurran, K., & Petkov, D. (2009) · Advances in information resources management (AIRM) book series · doi:10.4018/978-1-60566-128-5.ch006
Implementation of ERP in Human Resource Management
Li, Z., Dan, W., & Lei, C. (2011) · IGI Global eBooks · doi:10.4018/978-1-61692-852-0.ch409
Impact of ERP systems implementation on SMEs in Slovakia and Slovenia
Sudzina, F., Pucihar, A., & Lenart, G. (2012) · CRC Press eBooks · doi:10.1201/b12295-38
In Search of an Integrating Construct
Taxén, L. (2010) · IGI Global eBooks · doi:10.4018/978-1-60566-192-6.ch014
IS technologies constraining and enabling powers in budgeting
Uppatumwichian, W. (2012) · CRC Press eBooks · doi:10.1201/b12295-32
Design and Implementation of Mobile-Based Technology in Strengthening Health Information System
Purkayastha, S. (2012) · IGI Global eBooks · doi:10.4018/978-1-4666-2770-3.ch034
Enrique, D. V. (2016) · Produto & Produção · doi:10.22456/1983-8026.68068
Individual and Organizational Impact of Enterprises Resources Planning System in Healthcare Sector
Ilyas, A., Fiaz, M., & Tayyaba, A. (2016) · Mehran University Research Journal of Engineering and Technology · doi:10.22581/muet1982.1603.02
González, L. G., Díaz, C. A. C., & Gómez, N. L. G. (2017) · Repositorio de la Red Internacional de Investigadores en Competitividad
Enterprise Resource Planning Systems Implementation and Stock Price Crash RiskPreprint
Cao, F., Sun, J., Yuan, R., & Zou, H. (2018) · SSRN Electronic Journal · doi:10.2139/ssrn.3109697
Investigating the Impact of ERPs on Job Shop Manufacturing Logistics Performance
Essila, J. C. (2019) · Advances in logistics, operations, and management science book series · doi:10.4018/978-1-5225-8157-4.ch014
The Role of Electronic Supply Chains and ERP Systems in the Realm of E-Commerce
Essila, J. C. (2019) · Advances in logistics, operations, and management science book series · doi:10.4018/978-1-5225-8157-4.ch001
Adoption Theories in Enterprise Resource Planning (ERP) of Health Service for the 21st Century
Huncharoen, S., & Jeerungsuwan, N. (2014)
The Use of SAP as a Knowledge Management Tool at an Australian Research University
Hossain, M. M., & Zyngier, S. M. (2021) · Advances in knowledge acquisition, transfer, and management book series/Advances in knowledge acquisition, transfer and management book series · doi:10.4018/978-1-7998-5772-3.ch003
Challenges Facing Electronic Supply Chains in the New E-Commerce Landscape
Essila, J. C., Motwani, J. G., & Alhourani, F. (2021) · International Journal of Hyperconnectivity and the Internet of Things · doi:10.4018/ijhiot.2021070101
Samara, T. (2015) · Wiley eBooks · doi:10.1002/9781119232643.biblio
Design and Implementation of Mobile-Based Technology in Strengthening Health Information System
Purkayastha, S. (2012) · IGI Global eBooks · doi:10.4018/978-1-4666-0080-5.ch006
Measuring Utilization of ERP Systems Usage in SMEs
Hedman, J., & Björn, J. (2013) · IGI Global eBooks · doi:10.4018/978-1-4666-4153-2.ch003
The Dynamics of Electronic Supply Chains and Enterprise Resource Planning Systems
Essila, J. C. (2019) · IGI Global eBooks · doi:10.4018/978-1-7998-0945-6.ch086
Understanding IT Acquisitions Preparedness
(2013) · Advances in business information systems and analytics book series · doi:10.4018/978-1-4666-4201-0.ch003
Pluggable services : a platform architecture for E-commerce
Aulkemeier, F. (2016) · doi:10.3990/1.9789036542838
Implementation of ERP in Human Resource Management
Li, Z., Dan, W., & Lei, C. (2009) · IGI Global eBooks · doi:10.4018/978-1-60566-026-4.ch292
Srinivasan, M. (2012) · IGI Global eBooks · doi:10.4018/978-1-4666-1761-2.ch004
Public Personnel Data in Public Organizations
Valcik, N. A., & Sabharwal, M. (2017) · Springer eBooks · doi:10.1007/978-3-319-31816-5_3448-1
Measuring Utilization of ERP Systems Usage in SMEs
Hedman, J., & Björn, J. (2013) · IGI Global eBooks · doi:10.4018/978-1-4666-3886-0.ch085
Public Personnel Data in Public Organizations
Valcik, N. A., & Sabharwal, M. (2022) · Springer eBooks · doi:10.1007/978-3-030-66252-3_3448
Faghihi, P., & Kazerooni, M. (2023) · Scientia Iranica · doi:10.24200/sci.2023.60788.7137
Saha, I., Kundu, A., & Ghosh, S. K. (2023) · AIP conference proceedings · doi:10.1063/5.0166774
Supply Chain Performance Measurement: Current Challenges and Opportunities
Khan, S. A., & Zaman, S. I. (2023) · Springer eBooks · doi:10.1007/978-3-030-89822-9_27-1
Integration Between Enterprise Resource Planning and Building Information Modelling
Federici, P., Julea, D., Comai, S., Raj, K., Ventura, S. M., Rigamonti, G., Vassena, G. P. M., & Ciribini, A. L. C. (2023) · Proceedings e report · doi:10.36253/10.36253/979-12-215-0289-3.43
Zamudio, C. E. L., Fonseca, F. C., & Bernal, J. F. P. (2024) · Springer eBooks · doi:10.1007/978-3-031-59644-5_33
CROSS CULTURAL DIVERSITY IN HRM
Rathee, R., Dagar, S., & Monika (2024) · ShodhKosh Journal of Visual and Performing Arts · doi:10.29121/shodhkosh.v5.i4.2024.2415 · Cited by 2
ERP Projelerinin Yönetiminde Proje Yöneticisinin Rolü ve Kültürün Etkisi
Çınar, D. (2024) · Bucak İşletme Fakültesi Dergisi · doi:10.38057/bifd.1541986
Governing Ecosystem Transformations – The Case of Microsoft Azure
Schreieck, M., Riasanow, T., Schwaab, T., Böhm, M., Yetton, P., & Krcmar, H. (2025) · Lecture notes in business information processing · doi:10.1007/978-3-032-04512-6_10
Intelligent Pair Programming: Redefining Collaboration Between Developers and AI Agents
Appachikumar, A. K. (2025) · European Economic Letters (EEL) · doi:10.52783/eel.v13i3.3609
Duman, B. D., & Altuntaş, G. (2025) · Organizacija · doi:10.2478/orga-2025-0023
Enterprise Resources Planning (ERP)
(2015) · Emerald Group Publishing Limited eBooks · doi:10.1108/978-1-62396-981-320251007
VAILO: A Visual Analytics Dashboard for Identifying Tied-up Capital in Manufacturing
Größbacher, S., Stoiber, C., Kainzbauer, L., Grassinger, F., Rotter, S., Felberbauer, T., & Wagner, M. (2025) · International Symposium on Visual Information Communication and Interaction (VINCI) · doi:10.1145/3769534.3769552
Ruffin, M. A., Davenport, M. K., & Beier, M. E. (2026) · Behaviour and Information Technology · doi:10.1080/0144929x.2026.2638916
AI-Powered Product Code Generation and ERP Integration Platform for Industry-Wide Application
Liao, S.-L., Kuo, Y.-T., Tai, S.-K., & Lee, P.-H. (2026) · Smart innovation, systems and technologies · doi:10.1007/978-3-032-22592-4_13
Thaniyath, A., Dsouza, R., & Vyawahare, M. V. (2026) · International Conference on Computing Methodologies and Communication (ICCMC) · doi:10.1109/iccmc69250.2026.11624842
Chen, M. (2026) · Journal of statistics and economics. · doi:10.62517/jse.202611301
The Implementation of Cloud-Based ERP and Traditional ERP System for SME
Sirisukha, S. (2025) · Journal of Science and Technology Kasetsart University · doi:10.56825/jstku.2025.1423072
Strategic Management of ERP Project Lifecycle
Kuppusamy, M. (2011)
Metadata
- Authors
- Kumar, K., & van Hillegersberg, J.
- Affiliations
- Florida International University (US)
- Erasmus Univ., Rotterdam, The Netherlands; and AEGON bank, The Netherlands
- Venue
- Communications of the ACM
- Published
- 2000-04
- Volume
- 43
- Issue
- 4
- Pages
- 22-26
- ISSN
- 0001-0782 (ISSN-L)
- 1557-7317
- OpenAlex
- W2080401291
- Semantic Scholar
- ad1b3607323ebe34e3d9633c2ca0ebd1733d6cbd
- Cited by
- 372
- References
- 1
- Citations by year
- 2026: 5 · 2025: 6 · 2024: 6 · 2023: 10 · 2022: 10 · 2021: 13 · 2020: 6 · 2019: 10 · 2018: 7 · 2017: 11 · 2016: 12 · 2015: 19 · 2014: 9 · 2013: 21 · 2012: 26
- FWCI
- 29.37
- Type
- journal article
- Language
- en
- Open access
- bronze
- doi.org
- Locations
- Communications of the ACM (publishedVersion)
- EUR Research Repository (Erasmus University Rotterdam) (publishedVersion)
- University of Twente Research Information (submittedVersion, other-oa)
- EUR Research Repository (Erasmus University Rotterdam) (submittedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Management Information Systems › ERP Systems Implementation and Impact
- Social Sciences › Business, Management and Accounting › Strategy and Management › Corporate Governance and Management
- Social Sciences › Business, Management and Accounting › Management Information Systems › Business Process Modeling and Analysis
- Keywords
- enterprise resource planning, information systems integration, business process integration, reference model, process templates
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
