The DOI matches its Crossref record.
Universal usability
Open accessAbstract
I feel…an ardent desire to see knowledge so disseminated through the mass of mankind that it may…reach even the extremes of society: beggars and kings.
Overview
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Citations
Cites
No references could be resolved yet.
Research works printed but not linked: 10
- Clement , A. and Shade , L.R . The Access Rainbow: Conceptualizing universal access to the information/communications infrastructure . In Gurstein, M., Ed., Community Informatics: Enabling Communities with Information and Communications Technologies . Idea Publishing , Hershey, PA , 1999 .]] Clement, A. and Shade, L.R. The Access Rainbow: Conceptualizing universal access to the information/communications infrastructure. In Gurstein, M., Ed., Community Informatics: Enabling Communities with Information and Communications Technologies. Idea Publishing, Hershey, PA, 1999.]]
- Computer Science and Telecommunications Board (CSTB) , National Research Council. More than Screen Deep: Toward an Every-Citizen Interface to the Nation's Information Inj~astructure . National Academy Press , Washington, DC , 1997 .]] Computer Science and Telecommunications Board (CSTB), National Research Council. More than Screen Deep: Toward an Every-Citizen Interface to the Nation's Information Inj~astructure. National Academy Press, Washington, DC, 1997.]]
- Kobsa , A. and Stephanidis , C . Adaptable and adaptive information access for all users, including disabled and elderly people . In Proceedings of the 2nd Workshop on Adaptive Hypertext and Hypermedia, ACM HYPERTEXT'98 (1998) ; wwwis.win.tue.nl/ah98/Kobsa.html]] Kobsa, A. and Stephanidis, C. Adaptable and adaptive information access for all users, including disabled and elderly people. In Proceedings of the 2nd Workshop on Adaptive Hypertext and Hypermedia, ACM HYPERTEXT'98 (1998); wwwis.win.tue.nl/ah98/Kobsa.html]]
- 10.1145/240483.240493 · DOI · Paper page
- 10.1145/228347.228363 · doi:10.1145/228347.228363
- Perry , J. , Macken , E. , Scott , N. , and McKinley , J. L. Disability , inability and cyberspace . In Human Values and the Design of Technology . B. Friedman, Ed., CSLI Publications and Cambridge University Press , 1997 , 65-89.]] Perry, J., Macken, E., Scott, N., and McKinley, J. L. Disability, inability and cyberspace. In Human Values and the Design of Technology. B. Friedman, Ed., CSLI Publications and Cambridge University Press, 1997, 65-89.]]
- Shneiderman , B. Designing the User Interface: Strategies for Effective Human-Computer Interaction , Third Edition. Addison Wesley , Reading, MA , 1998 .]] Shneiderman, B. Designing the User Interface: Strategies for Effective Human-Computer Interaction, Third Edition. Addison Wesley, Reading, MA, 1998.]]
- Silver , D. Margins in the wires: Looking for race, gender, and sexuality in the Blacksburg Electronic Village . In B. Kolko, L. Nakamura, and G. Rodman, Eds., Race in Cyberspace: Politics, Identity, and Cyberspace . Routledge , London , 1999 .]] Silver, D. Margins in the wires: Looking for race, gender, and sexuality in the Blacksburg Electronic Village. In B. Kolko, L. Nakamura, and G. Rodman, Eds., Race in Cyberspace: Politics, Identity, and Cyberspace. Routledge, London, 1999.]]
- Thomas , J.C. , Basson , S. , and Gardner-Bonneau , D. Universal design and assistive technology . In D. Gardner-Bonneau, Ed., Human Factors and Voice Interactive Systems , Kluwer Academic Publishers , Boston , 1999 .]] Thomas, J.C., Basson, S., and Gardner-Bonneau, D. Universal design and assistive technology. In D. Gardner-Bonneau, Ed., Human Factors and Voice Interactive Systems, Kluwer Academic Publishers, Boston, 1999.]]
- van der Meij , H. and Carroll , J.M. Principles and heuristics in designing minimalist instruction. Technical Communication ( Second Quarter 1995 ), 243 - 261 .]] van der Meij, H. and Carroll, J.M. Principles and heuristics in designing minimalist instruction. Technical Communication (Second Quarter 1995), 243-261.]]
Cited by
Individual Trust in Online Firms: Scale Development and Initial Test
(2002) · Journal of Management Information Systems · doi:10.1080/07421222.2002.11045715 · Cited by 1,347
Franke, T., Attig, C., & Wessel, D. (2019) · International Journal of Human–Computer Interaction · doi:10.1080/10447318.2018.1456150 · Cited by 828
Value Sensitive Design and Information Systems
Friedman, B., Kahn, P. H., Borning, A., & Huldtgren, A. (2013) · Philosophy of Engineering and Technology · doi:10.1007/978-94-007-7844-3_4 · Cited by 678
Ability-Based Design: Concept, Principles and Examples
Wobbrock, J. O., Kane, S. K., Gajos, K. Z., Harada, S., & Froehlich, J. (2011) · ACM Transactions on Accessible Computing · doi:10.1145/1952383.1952384 · Cited by 567
Disability studies as a source of critical inquiry for the field of assistive technology
Mankoff, J., Hayes, G. R., & Kasnitz, D. (2010) · Proceedings of the 12th international ACM SIGACCESS conference on Computers and accessibility · doi:10.1145/1878803.1878807 · Cited by 406
Metadata
- Authors
- Shneiderman, B.
- Venue
- Communications of the ACM
- Published
- 2000-05
- Volume
- 43
- Issue
- 5
- Pages
- 84-91
- ISSN
- 0001-0782 (ISSN-L)
- 1557-7317
- OpenAlex
- W2336811793
- Cited by
- 581
- References
- 0
- FWCI
- 56.69
- Type
- journal article
- Language
- en
- Open access
- bronze
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
How to cite
Cite CoChat for the checks on this page, and the paper for its own findings.
- This page
- CoChat. (2026). Citation check: Universal usability. https://app.cochat.ai/papers/10.1145/332833.332843
- The paper
- Shneiderman, B. (2000). Universal usability. Communications of the ACM. https://doi.org/10.1145/332833.332843
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.