A systematic literature review on user centered design and participatory design with older people
Abstract
User-centered design (UCD) and participatory design (PD) are framework for developing applications suitable for the users' characteristics. However, UCD/PD provide little guidance on how to involve older people in the development process. We performed a Systematic Literature Review to know better how these processes are conducted with the participation of elderly people. We selected 51 papers published at ACM Digital Library, IEEE Xplore and Science Direct from 2013 to 2018, and extracted information about how and why UCD/PD has been used with the elderly, which were the used methods, what activities were performed with the elderly and also suggestions for future work. The main contributions of this work are to provide researchers with an understanding of the application of UCD and PD with older people and to show the need to improve traditional design methods in order to create suitable applications for them.
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Older adults can be physically unable to participate in study activities, which can lead to certain populations being left out or opting out of participation, limiting representation in design work.
“Older adults can be physically unable to participate in study activities ( e.g. , due to physical disability [35] or inability to reach study sites [14]), which can lead to certain populations being left out or opting out of participation, limiting representation in design work;”
From Situated Participatory Design: A Method for In Situ Design of Robotic Interaction with Older Adults (2023) · cites this paper as [14]
Recent research on technology for older adults has successfully used PD to increase the engagement of this population in the design process.
“Recent research on technology for older adults has successfully used PD to increase the engagement of this population in the design process [14].”
From Situated Participatory Design: A Method for In Situ Design of Robotic Interaction with Older Adults (2023) · cites this paper as [14]
Recent work has called for increased participation of older adults in the design of assistive technologies to increase their acceptance, usefulness, and adoption.
“Recent work has called for increased participation of older adults in the design of assistive technologies to increase their acceptance, usefulness, and adoption [4, 11, 14].”
From Situated Participatory Design: A Method for In Situ Design of Robotic Interaction with Older Adults (2023) · cites this paper as [14]
Increased engagement can lead to higher acceptance of newer technology by better aligning the design of emerging technologies with the needs and expectations of their users.
“This increased engagement can lead to higher acceptance of newer technology by better aligning the design of emerging technologies with the needs and expectations of their users [14].”
From Situated Participatory Design: A Method for In Situ Design of Robotic Interaction with Older Adults (2023) · cites this paper as [14]
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- Authors
- Duque, E., Fonseca, G., Vieira, H., Gontijo, G., & Ishitani, L.
- Affiliations
- Pontifícia Universidade Católica de Minas Gerais (BR)
- Venue
- Proceedings of the 18th Brazilian Symposium on Human Factors in Computing Systems
- Publisher
- ACM
- Published
- 2019-10-22
- Pages
- 1-11
- OpenAlex
- W2979750364
- Cited by
- 101
- References
- 59
- Citations by year
- 2026: 15 · 2025: 25 · 2024: 19 · 2023: 16 · 2022: 15 · 2021: 9 · 2020: 2
- FWCI
- 1.99
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Brazilian Symposium on Human Factors in Computing Systems (IHC) (publishedVersion)
- Funders
- Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (001)
- Topics
- Social Sciences › Demography › Technology Use by Older Adults
- Physical Sciences › Computer Science › Human-Computer Interaction › Usability and User Interface Design
- Physical Sciences › Computer Science › Human-Computer Interaction › Innovative Human-Technology Interaction
- Keywords
- user-centered design, participatory design, older adults, elderly users, inclusive design, user involvement in design
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