The DOI matches its Crossref record; 59 of the 59 references it cites were found in a registry or an index.
A systematic literature review on user centered design and participatory design with older people
Abstract
User-centered design (UCD) and participatory design (PD) are framework for developing applications suitable for the users' characteristics. However, UCD/PD provide little guidance on how to involve older people in the development process. We performed a Systematic Literature Review to know better how these processes are conducted with the participation of elderly people. We selected 51 papers published at ACM Digital Library, IEEE Xplore and Science Direct from 2013 to 2018, and extracted information about how and why UCD/PD has been used with the elderly, which were the used methods, what activities were performed with the elderly and also suggestions for future work. The main contributions of this work are to provide researchers with an understanding of the application of UCD and PD with older people and to show the need to improve traditional design methods in order to create suitable applications for them.
Overview
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
In the citing paper
“Older adults can be physically unable to participate in study activities ( e.g. , due to physical disability [35] or inability to reach study sites [14]), which can lead to certain populations being left out or opting out of participation, limiting representation in design work;”
From Situated Participatory Design: A Method for In Situ Design of Robotic Interaction with Older Adults (2023) · cites this paper as [14]
In the citing paper
“Recent research on technology for older adults has successfully used PD to increase the engagement of this population in the design process [14].”
From Situated Participatory Design: A Method for In Situ Design of Robotic Interaction with Older Adults (2023) · cites this paper as [14]
In the citing paper
“Recent work has called for increased participation of older adults in the design of assistive technologies to increase their acceptance, usefulness, and adoption [4, 11, 14].”
From Situated Participatory Design: A Method for In Situ Design of Robotic Interaction with Older Adults (2023) · cites this paper as [14]
In the citing paper
“This increased engagement can lead to higher acceptance of newer technology by better aligning the design of emerging technologies with the needs and expectations of their users [14].”
From Situated Participatory Design: A Method for In Situ Design of Robotic Interaction with Older Adults (2023) · cites this paper as [14]
Citations
Cites
Systematic Literature Reviews in Software Engineering—A Systematic Literature Review
Kitchenham, B., Pearl Brereton, O., Budgen, D., Turner, M., Bailey, J., & Linkman, S. (2009) · Information and Software Technology · doi:10.1016/j.infsof.2008.09.009 · Cited by 4,537
Norman, D. A., & DRAPER, S. W. (1986) · CRC Press eBooks · doi:10.1201/b15703 · Cited by 3,154
The relationship of action research to human-computer interaction
Hayes, G. R. (2011) · ACM Transactions on Computer-Human Interaction · doi:10.1145/1993060.1993065 · Cited by 452
User profiles and personas in the design and development of consumer health technologies
LeRouge, C., Ma, J., Sneha, S., & Tolle, K. (2013) · International Journal of Medical Informatics · doi:10.1016/j.ijmedinf.2011.03.006 · Cited by 411
Følstad, A. (2008) · BIBSYS Brage (BIBSYS (Norway)) · Cited by 336
Learner-Centered Design of Computing Education: Research on Computing for Everyone
Guzdial, M. (2015) · Synthesis lectures on human-centered informatics · doi:10.2200/s00684ed1v01y201511hci033 · Cited by 260
Applying user centred and participatory design approaches to commercial product development
Wilkinson, C. R., & Angeli, A. D. (2014) · Design Studies · doi:10.1016/j.destud.2014.06.001 · Cited by 254
Lee, H. R., Šabanović, S., Chang, W.-L., Nagata, S., Piatt, J., Bennett, C., & Hakken, D. (2017) · Proceedings of the 2017 ACM/IEEE International Conference on Human-Robot Interaction · doi:10.1145/2909824.3020237 · Cited by 212 · cited 6×
“Workshops help to understand the needs and preferences of older adults [34], and are used to understand the way people relate to interface features and information (e.g. icons, layout, navigation) through low-fidelity pro-totypes [10, 56].”
BackgroundMethodInfluentialRighi, V., Sayago, S., & Blat, J. (2017) · International Journal of Human-Computer Studies · doi:10.1016/j.ijhcs.2017.06.005 · Cited by 165
Human-centered computing in health information systems Part 1: Analysis and design
Zhang, J. (2005) · Journal of Biomedical Informatics · doi:10.1016/j.jbi.2004.12.002 · Cited by 107
Harrington, C. N., Wilcox, L., Connelly, K., Rogers, W., & Sanford, J. (2018) · Proceedings of the 12th EAI International Conference on Pervasive Computing Technologies for Healthcare · doi:10.1145/3240925.3240929 · Cited by 102
CareCoor: Augmenting the coordination of cooperative home care work
Bossen, C., Christensen, L. R., Grönvall, E., & Vestergaard, L. S. (2012) · International Journal of Medical Informatics · doi:10.1016/j.ijmedinf.2012.10.005 · Cited by 99
Participatory design with older adults
Davidson, J. L., & Jensen, C. (2013) · Creativity and Cognition · doi:10.1145/2466627.2466652 · Cited by 95
User Needs Analysis and requirements engineering: Theory and practice
Lindgaard, G., Dillon, R. F., Trbovich, P., White, R., Fernandes, G., Lundahl, S., & Pinnamaneni, A. (2005) · Interacting with Computers · doi:10.1016/j.intcom.2005.06.003 · Cited by 91
Ferrario, M. A., Simm, W., Newman, P., Forshaw, S., & Whittle, J. (2014) · ACM/IEEE International Conference on Software Engineering: Companion Proceedings (ICSE-Companion) · doi:10.1145/2591062.2591121 · Cited by 85
Older Adults Learning Computer Programming: Motivations, Frustrations, and Design Opportunities
Guo, P. J. (2017) · Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems · doi:10.1145/3025453.3025945 · Cited by 85
Participatory Design of a Virtual Reality Exercise for People with Mild Cognitive Impairment
Eisapour, M., Cao, S. C., Domenicucci, L., & Boger, J. N. (2018) · CHI Conference Extended Abstracts on Human Factors in Computing Systems (CHI EA) · doi:10.1145/3170427.3174362 · Cited by 83
Dupuy, L., Consel, C., & Sauzeon, H. (2016) · Computers in Human Behavior · doi:10.1016/j.chb.2016.07.042 · Cited by 81
Navigating Relationships and Boundaries: Concerns around ICT-uptake for Elderly People
Hornung, D., Müller, C., Shklovski, I., Jakobi, T., & Wulf, V. (2017) · Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems · doi:10.1145/3025453.3025859 · Cited by 69
Buskermolen, D. O., & Terken, J. M. B. (2012) · doi:10.1145/2348144.2348156 · Cited by 66
Interactive scenarios?building ubiquitous computing concepts in the spirit of participatory design
Str�mberg, H., Pirttil�, V., & Ikonen, V. (2004) · Personal and Ubiquitous Computing · doi:10.1007/s00779-004-0278-7 · Cited by 65
Developing a serious game for cognitive assessment: choosing settings and measuring performance
Tong, T., & Chignell, M. (2014) · Proceedings of the Second International Symposium of Chinese CHI · doi:10.1145/2592235.2592246 · Cited by 48
Kopeć, W., Nielek, R., & Wierzbicki, A. (2018) · Proceedings of the 11th International Workshop on Cooperative and Human Aspects of Software Engineering · doi:10.1145/3195836.3195840 · Cited by 45
Elderly Centered Design for Interaction – The Case of the S4S Medication Assistant
Ferreira, F., Almeida, N., Rosa, A. F., Oliveira, A., Casimiro, J., Silva, S., & Teixeira, A. J. S. (2014) · Procedia Computer Science · doi:10.1016/j.procs.2014.02.044 · Cited by 41
Practice-based Design of a Neighborhood Portal
Müller, C., Hornung, D., Hamm, T., & Wulf, V. (2015) · CHI Conference on Human Factors in Computing Systems · doi:10.1145/2702123.2702449 · Cited by 40
MediFrame: A Tablet Application to Plan, Inform, Remind and Sustain Older Adults' Medication Intake
Dalgaard, L. G., Grönvall, E., & Verdezoto, N. X. (2013) · IEEE International Conference on Healthcare Informatics (ICHI) · doi:10.1109/ichi.2013.12 · Cited by 37
Stein, M., Meurer, J., Boden, A., & Wulf, V. (2017) · CHI Conference on Human Factors in Computing Systems · doi:10.1145/3025453.3025672 · Cited by 36
LivingLab PJAIT: towards better urban participation of seniors
Kopeć, W., Skorupska, K., Jaskulska, A., Abramczuk, K., Nielek, R., & Wierzbicki, A. (2017) · Proceedings of the International Conference on Web Intelligence · doi:10.1145/3106426.3109040 · Cited by 34
Engaging Older Adults with Depression as Co-Designers of Assistive In-Home Robots
Randall, N., Šabanović, S., & Chang, W. (2018) · International Conference on Pervasive Computing Technologies for Healthcare · doi:10.1145/3240925.3240946 · Cited by 33
Sensor Monitoring in the Home: Giving Voice to Elderly People
Kanis, M., Robben, S., ten Hagen, J., Bimmerman, A., Wagelaar, N., & Kröse, B. (2013) · Proceedings of the ICTs for improving Patients Rehabilitation Research Techniques · doi:10.4108/icst.pervasivehealth.2013.252060 · Cited by 30
Engaging older people with participatory design
Iacono, I., & Marti, P. (2014) · doi:10.1145/2639189.2670180 · Cited by 28
Engaging Older Adults in the Participatory Design of Intelligent Health Search Tools
Martin-Hammond, A., Vemireddy, S., & Rao, K. (2018) · Proceedings of the 12th EAI International Conference on Pervasive Computing Technologies for Healthcare · doi:10.1145/3240925.3240972 · Cited by 28
Designing an over-the-counter consumer decision-making tool for older adults
Martin-Hammond, A. M., Abegaz, T. T., & Gilbert, J. E. (2015) · Journal of Biomedical Informatics · doi:10.1016/j.jbi.2015.07.006 · Cited by 26
Trip 4 All: A Gamified App to Provide a New Way to Elderly People to Travel
Signoretti, A., Martins, A. I., Almeida, N., Vieira, D., Rosa, A. F., da Costa, C. M. M., & Texeira, A. M. (2015) · Procedia Computer Science · doi:10.1016/j.procs.2015.09.274 · Cited by 24
Volkmann, T., Sengpiel, M., & Jochems, N. (2016) · Nordic Conference on Human-Computer Interaction · doi:10.1145/2971485.2996735 · Cited by 23
Boll, F., & Brüne, P. (2015) · Procedia Computer Science · doi:10.1016/j.procs.2015.08.377 · Cited by 20
Rébola, C. B., & Jones, B. D. (2013) · ACM International Conference on Design of Communication (SIGDOC) · doi:10.1145/2507065.2507083 · Cited by 20
Hakobyan, L., Lumsden, J., Shaw, R. L., & O’Sullivan, D. M. (2016) · International Conference on Human-Computer Interaction with Mobile Devices and Services (MobileHCI) · doi:10.1145/2935334.2935356 · Cited by 20
Designing game-based cognitive assessments for elderly adults
Tong, T., & Chignell, M. (2013) · doi:10.1145/2583008.2583031 · Cited by 19
Improving Awareness and Social Connectedness through the Social Hue
Davis, K., Feijs, L. M. G., Hu, J., Marcenaro, L., & Regazzoni, C. S. (2016) · doi:10.1145/2996267.2996269 · Cited by 19
Subversive participatory design
Cozza, M., Tonolli, L., & D’Andrea, V. (2016) · Participatory Design Conference · doi:10.1145/2948076.2948085 · Cited by 18
Designing Connections for Hearing Rehabilitation
Kanstrup, A. M., Rotger-Griful, S., Laplante-Lévesque, A., & Nielsen, A. C. (2017) · Designing Interactive Systems Conference · doi:10.1145/3064663.3064737 · Cited by 17
An Adaptive User Interface Framework for eHealth Services based on UIML
Vogt, J., & Meier, A. (2010) · Journal of the Association for Information Systems · Cited by 15
User interface for social networking application for the elderly
Kivimäki, T., Kölndorfer, P., Vainio, A.-M., Pensas, H., Vuorela, T., Garschall, M., & Vanhala, J. J. (2013) · International Conference on PErvasive Technologies Related to Assistive Environments (PETRA) · doi:10.1145/2504335.2504358 · Cited by 15
Uzor, S., & Baillie, L. (2018) · Proceedings of the ACM on Interactive Mobile Wearable and Ubiquitous Technologies · doi:10.1145/3161195 · Cited by 15
Botella, F., Borrás, F., & Mira, J. J. (2013) · International Workshop on Pervasive Wireless Healthcare · doi:10.1145/2491148.2491155 · Cited by 14
Alaoui, M., Ting, K. L. H., & Lewkowicz, M. (2014) · Procedia Computer Science · doi:10.1016/j.procs.2014.02.042 · Cited by 12
Personalizing health-related ICT interface and application
dos Santos, M. M. T., Antonelli, H. L., Rodrigues, S. S., Silva, C. L. D. O., Fortes, R. P. D. M., & Castro, P. C. (2016) · International Conference on Software Development and Technologies for Enhancing Accessibility and Fighting Info-exclusion (DSAI) · doi:10.1145/3019943.3019991 · Cited by 12
Social network games in an ageing society: Co-designing online games with adults aged 50 and over
Veloso, A. I., & Costa, L. V. (2015) · Iberian Conference on Information Systems and Technologies (CISTI) · doi:10.1109/cisti.2015.7170613 · Cited by 11
Ting, K. L. H., & Lewkowicz, M. (2015) · Procedia Computer Science · doi:10.1016/j.procs.2015.09.271 · Cited by 10
Virtual Promenade: A new serious game for the rehabilitation of older adults with Post-fall Syndrome
Wargnier, P., Phuong, E., Marivan, K., Benveniste, S., Bloch, F., Reingewirtz, S., Kemoun, G., & Rigaud, A. (2016) · SeGAH ... IEEE ... International Conference on Serious Games and Applications for Health/IEEE International Conference on Serious Games and Applications for Health · doi:10.1109/segah.2016.7586267 · Cited by 9
Muriana, L. M., & Hornung, H. (2016) · Brazilian Symposium on Human Factors in Computing Systems (IHC) · doi:10.1145/3033701.3033717 · Cited by 9
Improving Representativeness in Participatory Design Processes with Elderly
Sorgalla, J., Schabsky, P., Sachweh, S., Grates, M., & Heite, E. (2017) · CHI Conference Extended Abstracts on Human Factors in Computing Systems (CHI EA) · doi:10.1145/3027063.3053076 · Cited by 8
Including Older Adults into the Design Process
Muriana, L. M., & Hornung, H. (2017) · Brazilian Symposium on Human Factors in Computing Systems (IHC) · doi:10.1145/3160504.3160535 · Cited by 7
Baranyi, R., Rainer, S., Schlossarek, S., Lederer, N., & Grechenig, T. (2016) · IEEE International Conference on Healthcare Informatics (ICHI) · doi:10.1109/ichi.2016.82 · Cited by 6
Nielsen, J., & Bødker, M. (2009) · doi:10.1145/1738826.1738887 · Cited by 5
Exploring Interactive Surface Designs for Eliciting Social Activity from Elderly Adults
Wirth, R. J., Yuan, C. W., Hanrahan, B. V., Carroll, J. M., Rosson, M. B., & Bindá, J. (2016) · ACM International Conference on Interactive Surfaces and Spaces (ISS) · doi:10.1145/2992154.2996789 · Cited by 5
Peña, O., Ortega, D., Barreras, E., Balestrini, M., & Tentori, M. E. (2014) · Mexican Conference on Human-Computer Interaction (MexIHC) · doi:10.1145/2676690.2676699 · Cited by 2
Designing a travel companion for mature age
Subaşı, Ö. (2013) · International Conference on PErvasive Technologies Related to Assistive Environments (PETRA) · doi:10.1145/2504335.2504403 · Cited by 2
Research works printed but not linked: 13
- Baranyi R., 2016 IEEE Int. Conf. on Healthcare Informatics (ICHI). 432--438
- Buchenau Marion, 2000, Experience Prototyping. In Proc. 3rd Conf. on Designing Interactive Systems: Processes, Practices, Methods, and Techniques (DIS '00)
- Dalgaard L. G., Remind and Sustain Older Adults' Medication Intake. In 2013 IEEE Int. Conf. on Healthcare Informatics. 36--45
- Jennifer, Proc. 9th ACM Conf. on Creativity & Cognition (C&C '13)
- Jennifer, Proc. 15th Int. ACM SIGACCESS Conf. on Computers and Accessibility (ASSETS '13)
- Jia G., 2013 35th Annual Int. Conf. of the IEEE Engineering in Medicine and Biology Society (EMBC). 1748--1751
- Mehrotra Siddharth, Proc. 8th Indian Conf. on Human Computer Interaction (IHCI '16)
- Melo Josias, 2016, Proc. 7th Int. Conf. on Software Development and Technologies for Enhancing Accessibility and Fighting Info-exclusion (DSAI
- Nielsen Jakob, 1994, Usability Inspection Methods. In Conf. Companion on Human Factors in Computing Systems (CHI '94)
- Claudia, Proc. 31st ACM Int. Conf. on Design of Communication (SIGDOC '13)
- Veloso A., 2015 10th Iberian Conf. on Information Systems and Technologies (CISTI). 1--6.
- Vogt Joël, 2010, Proc. 23th BLED Conf. 20--23
- Wargnier P., 2016 IEEE Int. Conf. on Serious Games and Applications for Health (SeGAH). 1--8.
Cited by
Sorted by citations
Human-centred design in industry 4.0: case study review and opportunities for future research
Nguyen, H. N., Lasa, G., & Iriarte, I. (2021) · Journal of Intelligent Manufacturing · doi:10.1007/s10845-021-01796-x · Cited by 170
Duffy, A., Christie, G. J., & Moreno, S. (2022) · JMIR Human Factors · doi:10.2196/35693 · Cited by 114
Abedi, A., Colella, T. J. F., Pakosh, M. T., & Khan, S. S. (2024) · npj Digital Medicine · doi:10.1038/s41746-024-00998-w · Cited by 122
Use Cases for Design Personas: A Systematic Review and New Frontiers
Salminen, J., Wenyun Guan, K., Jung, S.-G., & Jansen, B. (2022) · CHI Conference on Human Factors in Computing Systems · doi:10.1145/3491102.3517589 · Cited by 140
Rodriguez, N. M., Burleson, G., Linnes, J. C., & Sienko, K. H. (2023) · Annual Review of Biomedical Engineering · doi:10.1146/annurev-bioeng-081922-024834 · Cited by 101
Metadata
- Authors
- Duque, E., Fonseca, G., Vieira, H., Gontijo, G., & Ishitani, L.
- Affiliations
- Pontifícia Universidade Católica de Minas Gerais (BR)
- Venue
- Proceedings of the 18th Brazilian Symposium on Human Factors in Computing Systems
- Publisher
- ACM
- Published
- 2019-10-22
- Pages
- 1-11
- OpenAlex
- W2979750364
- Cited by
- 101
- References
- 59
- Citations by year
- 2026: 15 · 2025: 25 · 2024: 19 · 2023: 16 · 2022: 15 · 2021: 9 · 2020: 2
- FWCI
- 1.99
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Brazilian Symposium on Human Factors in Computing Systems (IHC) (publishedVersion)
- Funders
- Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (001)
- Topics
- Health Sciences › Medicine › Geriatrics and Gerontology › Technology Use by Older Adults
- Physical Sciences › Computer Science › Human-Computer Interaction › Usability and User Interface Design
- Physical Sciences › Computer Science › Human-Computer Interaction › Innovative Human-Technology Interaction
- Keywords
- user-centered design, participatory design, older adults, elderly users, inclusive design, user involvement in design
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review