The DOI matches its Crossref record; 59 of the 59 references it cites were found in a registry or an index.
A systematic literature review on user centered design and participatory design with older people
Abstract
User-centered design (UCD) and participatory design (PD) are framework for developing applications suitable for the users' characteristics. However, UCD/PD provide little guidance on how to involve older people in the development process. We performed a Systematic Literature Review to know better how these processes are conducted with the participation of elderly people. We selected 51 papers published at ACM Digital Library, IEEE Xplore and Science Direct from 2013 to 2018, and extracted information about how and why UCD/PD has been used with the elderly, which were the used methods, what activities were performed with the elderly and also suggestions for future work. The main contributions of this work are to provide researchers with an understanding of the application of UCD and PD with older people and to show the need to improve traditional design methods in order to create suitable applications for them.
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In the citing paper
“Older adults can be physically unable to participate in study activities ( e.g. , due to physical disability [35] or inability to reach study sites [14]), which can lead to certain populations being left out or opting out of participation, limiting representation in design work;”
From Situated Participatory Design: A Method for In Situ Design of Robotic Interaction with Older Adults (2023) · cites this paper as [14]
In the citing paper
“Recent research on technology for older adults has successfully used PD to increase the engagement of this population in the design process [14].”
From Situated Participatory Design: A Method for In Situ Design of Robotic Interaction with Older Adults (2023) · cites this paper as [14]
In the citing paper
“Recent work has called for increased participation of older adults in the design of assistive technologies to increase their acceptance, usefulness, and adoption [4, 11, 14].”
From Situated Participatory Design: A Method for In Situ Design of Robotic Interaction with Older Adults (2023) · cites this paper as [14]
In the citing paper
“This increased engagement can lead to higher acceptance of newer technology by better aligning the design of emerging technologies with the needs and expectations of their users [14].”
From Situated Participatory Design: A Method for In Situ Design of Robotic Interaction with Older Adults (2023) · cites this paper as [14]
Citations
Cites
Systematic Literature Reviews in Software Engineering—A Systematic Literature Review
Kitchenham, B., Pearl Brereton, O., Budgen, D., Turner, M., Bailey, J., & Linkman, S. (2009) · Information and Software Technology · doi:10.1016/j.infsof.2008.09.009 · Cited by 4,537
Norman, D. A., & DRAPER, S. W. (1986) · CRC Press eBooks · doi:10.1201/b15703 · Cited by 3,154
The relationship of action research to human-computer interaction
Hayes, G. R. (2011) · ACM Transactions on Computer-Human Interaction · doi:10.1145/1993060.1993065 · Cited by 452
User profiles and personas in the design and development of consumer health technologies
LeRouge, C., Ma, J., Sneha, S., & Tolle, K. (2013) · International Journal of Medical Informatics · doi:10.1016/j.ijmedinf.2011.03.006 · Cited by 411
Følstad, A. (2008) · BIBSYS Brage (BIBSYS (Norway)) · Cited by 336
Learner-Centered Design of Computing Education: Research on Computing for Everyone
Guzdial, M. (2015) · Synthesis lectures on human-centered informatics · doi:10.2200/s00684ed1v01y201511hci033 · Cited by 260
Applying user centred and participatory design approaches to commercial product development
Wilkinson, C. R., & Angeli, A. D. (2014) · Design Studies · doi:10.1016/j.destud.2014.06.001 · Cited by 254
Lee, H. R., Šabanović, S., Chang, W.-L., Nagata, S., Piatt, J., Bennett, C., & Hakken, D. (2017) · Proceedings of the 2017 ACM/IEEE International Conference on Human-Robot Interaction · doi:10.1145/2909824.3020237 · Cited by 212 · cited 6×
“Workshops help to understand the needs and preferences of older adults [34], and are used to understand the way people relate to interface features and information (e.g. icons, layout, navigation) through low-fidelity pro-totypes [10, 56].”
BackgroundMethodInfluentialRighi, V., Sayago, S., & Blat, J. (2017) · International Journal of Human-Computer Studies · doi:10.1016/j.ijhcs.2017.06.005 · Cited by 165
Human-centered computing in health information systems Part 1: Analysis and design
Zhang, J. (2005) · Journal of Biomedical Informatics · doi:10.1016/j.jbi.2004.12.002 · Cited by 107
Research works printed but not linked: 13
- Baranyi R., 2016 IEEE Int. Conf. on Healthcare Informatics (ICHI). 432--438
- Buchenau Marion, 2000, Experience Prototyping. In Proc. 3rd Conf. on Designing Interactive Systems: Processes, Practices, Methods, and Techniques (DIS '00)
- Dalgaard L. G., Remind and Sustain Older Adults' Medication Intake. In 2013 IEEE Int. Conf. on Healthcare Informatics. 36--45
- Jennifer, Proc. 9th ACM Conf. on Creativity & Cognition (C&C '13)
- Jennifer, Proc. 15th Int. ACM SIGACCESS Conf. on Computers and Accessibility (ASSETS '13)
- Jia G., 2013 35th Annual Int. Conf. of the IEEE Engineering in Medicine and Biology Society (EMBC). 1748--1751
- Mehrotra Siddharth, Proc. 8th Indian Conf. on Human Computer Interaction (IHCI '16)
- Melo Josias, 2016, Proc. 7th Int. Conf. on Software Development and Technologies for Enhancing Accessibility and Fighting Info-exclusion (DSAI
- Nielsen Jakob, 1994, Usability Inspection Methods. In Conf. Companion on Human Factors in Computing Systems (CHI '94)
- Claudia, Proc. 31st ACM Int. Conf. on Design of Communication (SIGDOC '13)
- Veloso A., 2015 10th Iberian Conf. on Information Systems and Technologies (CISTI). 1--6.
- Vogt Joël, 2010, Proc. 23th BLED Conf. 20--23
- Wargnier P., 2016 IEEE Int. Conf. on Serious Games and Applications for Health (SeGAH). 1--8.
Cited by
Sorted by citations
Human-centred design in industry 4.0: case study review and opportunities for future research
Nguyen, H. N., Lasa, G., & Iriarte, I. (2021) · Journal of Intelligent Manufacturing · doi:10.1007/s10845-021-01796-x · Cited by 170
Duffy, A., Christie, G. J., & Moreno, S. (2022) · JMIR Human Factors · doi:10.2196/35693 · Cited by 114
Abedi, A., Colella, T. J. F., Pakosh, M. T., & Khan, S. S. (2024) · npj Digital Medicine · doi:10.1038/s41746-024-00998-w · Cited by 122
Use Cases for Design Personas: A Systematic Review and New Frontiers
Salminen, J., Wenyun Guan, K., Jung, S.-G., & Jansen, B. (2022) · CHI Conference on Human Factors in Computing Systems · doi:10.1145/3491102.3517589 · Cited by 140
Rodriguez, N. M., Burleson, G., Linnes, J. C., & Sienko, K. H. (2023) · Annual Review of Biomedical Engineering · doi:10.1146/annurev-bioeng-081922-024834 · Cited by 101
Metadata
- Authors
- Duque, E., Fonseca, G., Vieira, H., Gontijo, G., & Ishitani, L.
- Affiliations
- Pontifícia Universidade Católica de Minas Gerais (BR)
- Venue
- Proceedings of the 18th Brazilian Symposium on Human Factors in Computing Systems
- Publisher
- ACM
- Published
- 2019-10-22
- Pages
- 1-11
- OpenAlex
- W2979750364
- Cited by
- 101
- References
- 59
- Citations by year
- 2026: 15 · 2025: 25 · 2024: 19 · 2023: 16 · 2022: 15 · 2021: 9 · 2020: 2
- FWCI
- 1.99
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Brazilian Symposium on Human Factors in Computing Systems (IHC) (publishedVersion)
- Funders
- Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (001)
- Topics
- Health Sciences › Medicine › Geriatrics and Gerontology › Technology Use by Older Adults
- Physical Sciences › Computer Science › Human-Computer Interaction › Usability and User Interface Design
- Physical Sciences › Computer Science › Human-Computer Interaction › Innovative Human-Technology Interaction
- Keywords
- user-centered design, participatory design, older adults, elderly users, inclusive design, user involvement in design
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