Cited by 15Human-Automation Interaction and SafetyUsability and User Interface DesignInnovative Human-Technology Interaction

How do People Perceive the Role of AI in Human-AI Collaboration to Solve Everyday Tasks?

Papachristos, Eleftherios, Skov Johansen, Patrick, Møberg Jacobsen, Rune, Bjørn Leer Bysted, Lukas, Skov, Mikael B.·2021·CHI Greece 2021: 1st International Conference of the ACM Greek SIGCHI Chapter

Abstract

Recent technological advances in Machine Learning and Artificial Intelligence have led to the proliferation of AI-powered decision support systems. This partially explains the HCI research community’s increased interest in investigating how to design systems that will optimise Human-AI collaboration. However, most studies predominately focus on the work environment in which domain experts interact with AI systems to solve relatively well-defined tasks. In this paper, we explore Human AI collaboration involving non-domain experts in the everyday task of waste sorting for recycling. We conducted a study in which 35 participants completed a waste sorting task using Waste Wizard, an AI-infused prototype that we developed. We present the results of our qualitative analysis based on follow-up interviews aiming to understand how our participants perceived the role of the AI system during their collaboration. Our results show four distinct roles (Mirror, Assistant, Guide, and Oracle) that our participants ascribed to the AI system.

Integrity signals

Registry

Crossref · 10.1145/3489410.3489420

Cites

4 of 4 references verified0 citation errors · 0 not checkable

Statistics

Recomputing p-values needs the paper’s full text.

Claims the paper makes

This paper’s full text isn’t openly available, so its claims and self-check weren’t run. The registry and citation checks still apply.

Claims other papers make about this one

Each is checked against this paper’s own text: does it say what the citing paper says it does?

  • Comparative research on metaphors for AI has demonstrated the impact metaphors can have on user interactions with task-based AI systems.

    “Comparative research on metaphors for AI has demonstrated the impact metaphors can have on user interactions with task-based AI systems, e.g., AI that assists with well-defined tasks such as travel planning [32] or waste sorting [46].”
  • Interface metaphors, whether explicitly assigned by designers or implicitly adopted by users, significantly influence users' perceptions and interactions with AI systems.

    “This comparative research has shown that interface metaphors, whether explicitly assigned by designers or implicitly adopted by users, significantly influence users' perceptions and interactions with AI systems.”
  • Users have been found to project their own metaphors onto AI, which influenced their interactions.

    “Users have also been found to project their own metaphors onto AI, which influenced their interactions [11, 46].”

Cites

Flagged first, then by citations

Cited by

Sorted by citations

Authors
Papachristos, E., Skov Johansen, P., Møberg Jacobsen, R., Bjørn Leer Bysted, L., & Skov, M. B.
Affiliations
  • Aalborg University (DK)
  • Department of Computer Science, Aalborg University, Denmark
Venue
CHI Greece 2021: 1st International Conference of the ACM Greek SIGCHI Chapter
Publisher
ACM
Published
2021-11-25
Pages
1-6
OpenAlex
W3215814249
Cited by
15
References
4
Citations by year
2026: 4 · 2025: 6 · 2024: 3 · 2023: 2
FWCI
2.13
Type
conference paper
Language
en
Open access
closed
Locations
  • International Conference of the ACM Greek SIGCHI Chapter (CHIGreece) (publishedVersion)
  • VBN Forskningsportal (Aalborg Universitet) (submittedVersion)
Topics
  • Social Sciences › Psychology › Social Psychology › Human-Automation Interaction and Safety
  • Physical Sciences › Computer Science › Human-Computer Interaction › Usability and User Interface Design
  • Physical Sciences › Computer Science › Human-Computer Interaction › Innovative Human-Technology Interaction
Keywords
human-AI collaboration, AI roles, everyday tasks, waste sorting, recycling, non-expert users, AI decision support, user perceptions of AI, AI-assisted decision-making

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

Are you an author, or do you see a problem with this page? Request a review