Cited by 50Ethics and Social Impacts of AIExplainable Artificial Intelligence (XAI)AI and HR Technologies

A hunt for the Snark: Annotator Diversity in Data Practices

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Kapania, Shivani, Taylor, Alex S, Wang, Ding·2023·Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems

Abstract

Diversity in datasets is a key component to building responsible AI/ML. Despite this recognition, we know little about the diversity among the annotators involved in data production. We investigated the approaches to annotator diversity through 16 semi-structured interviews and a survey with 44 AI/ML practitioners. While practitioners described nuanced understandings of annotator diversity, they rarely designed dataset production to account for diversity in the annotation process. The lack of action was explained through operational barriers: from the lack of visibility in the annotator hiring process, to the conceptual difficulty in incorporating worker diversity. We argue that such operational barriers and the widespread resistance to accommodating annotator diversity surface a prevailing logic in data practices—where neutrality, objectivity and ‘representationalist thinking’ dominate. By understanding this logic to be part of a regime of existence, we explore alternative ways of accounting for annotator subjectivity and diversity in data practices.

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  • Studies of industry-scale data collection revealed that the pursuit of label precision is often driven by market-oriented values such as objectivity, standardization, and corporate interests.

    “studies of industryscale data collection revealed that the pursuit of label precision is often driven by market-oriented values such as objectivity, standardization, and corporate interests [49, 51, 71, 112, 113].”

    From Disability-First AI Dataset Annotation: Co-designing Stuttered Speech Annotation Guidelines with People Who Stutter (2026) · cites this paper as [49]

    Sections 4.2.1 and 5 describe practitioners pursuing objective annotations and standardised metrics; section 4.3.3 documents cost and competitive pressures on annotation work. The paper does not establish that market-oriented values drive a pursuit of label precision specifically, so that causal framing goes beyond its findings. The available passages have no page numbers. (LLM, conf=0.82)

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Authors
Kapania, S., Taylor, A. S., & Wang, D.
Affiliations
  • Google (United States) (US)
  • University of London (GB)
  • Google (Singapore) (SG)
Venue
Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems
Publisher
ACM
Published
2023-04-19
Pages
1-15
OpenAlex
W4366588458
Cited by
50
References
73
Citations by year
2026: 9 · 2025: 21 · 2024: 16 · 2023: 4
FWCI
12.53
Type
conference paper
Language
en
Open access
Locations
  • CHI Conference on Human Factors in Computing Systems (publishedVersion, cc-by)
  • Edinburgh Research Explorer (University of Edinburgh) (submittedVersion, cc-by)
Topics
  • Social Sciences › Safety Research › Ethics and Social Impacts of AI
  • Physical Sciences › Computer Science › Artificial Intelligence › Explainable Artificial Intelligence (XAI)
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › AI and HR Technologies
Keywords
data annotation, responsible AI, data diversity, operational barriers, data practices

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