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Clinician Attitudes Towards Telemonitoring for Heart Failure Care: Opportunities for Design Research

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Vugs, Suzanne, Scholte, Niels Tjeerd Benjamin, Markopoulos, Panos, Ronner, Eelko·2023·Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems
DOI 10.1145/3544549.3585723
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Abstract

Telemonitoring (TM) systems are not widely used by Dutch Heart Failure (HF) clinics and previous research provides inconclusive evidence for their effectiveness in HF care. To understand the underlying causes, we conducted an interview study with a purposive sample of eight medical professionals regarding their expectations and experiences towards TM systems. A qualitative analysis of the interviews showed that the expectation of HF clinicians that TM reduces their workload is not met. From the interviews, relatively unknown and understudied design implications were defined to serve as opportunities for research through design to improve TM systems for HF care. The design implications were categorized by the themes ‘ineffective user interaction’, ‘one size does not fit all’, and ‘sharing the load’.

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Cited by

Sorted by citations

Authors
Vugs, S., Scholte, N. T. B., Markopoulos, P., & Ronner, E.
Affiliations
  • Eindhoven University of Technology (NL)
  • Erasmus MC (NL)
  • Reinier de Graaf Hospital (NL)
ORCID
Venue
Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems
Publisher
ACM
Published
2023-04-19
Pages
1-8
DOI
10.1145/3544549.3585723
OpenAlex
W4366594171
Cited by
2
References
3
Citations by year
2024: 1 · 2023: 1
FWCI
5.23
Type
conference paper
Language
en
Open access
Licence
www.acm.org/publications/policies/copyright_policy#Background (vor)
Locations
  • CHI Conference Extended Abstracts on Human Factors in Computing Systems (CHI EA) (publishedVersion)
  • EUR Research Repository (Erasmus University Rotterdam) (publishedVersion)
  • TU/e Research Portal (publishedVersion)
Funders
Dutch Research Council (NWO) (628.011.214)
Topics
  • Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Telemedicine and Telehealth Implementation
  • Health Sciences › Health Professions › General Health Professions › Mobile Health and mHealth Applications
  • Physical Sciences › Computer Science › Human-Computer Interaction › Innovative Human-Technology Interaction
Keywords
remote patient monitoring, heart failure care, clinician attitudes, workload, design implications, user interaction, individualized care

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