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Cited by 245

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Going wireless: behavior & practice of new mobile phone users

Open access
Palen, Leysia, Salzman, Marilyn, Youngs, Ed·2000·Proceedings of the 2000 ACM conference on Computer supported cooperative work

Abstract

We report on the results of a study in which 19 new mobile phone users were closely tracked for the first six weeks after service acquisition. Results show that new users tend to rapidly modify their perceptions of social appropriateness around mobile phone use, that actual nature of use frequently differs from what users initially predict, and that comprehension of service-oriented technologies can be problematic. We describe instances and features of mobile telephony practice. When in use, mobile phones occupy multiple social spaces simultaneously, spaces with norms that sometimes conflict: the physical space of the mobile phone user and the virtual space of the conversation.

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Metadata

Authors
Palen, L., Salzman, M., & Youngs, E.
Venue
Proceedings of the 2000 ACM conference on Computer supported cooperative work
Publisher
ACM
Published
2000-12
Pages
201-210
OpenAlex
W2154107987
Cited by
245
References
0
FWCI
7.26
Type
conference paper
Language
en
Open access
bronze

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CoChat. (2026). Citation check: Going wireless: behavior & practice of new mobile phone users. https://app.cochat.ai/papers/10.1145/358916.358991
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Palen, L., Salzman, M., & Youngs, E. (2000). Going wireless: behavior & practice of new mobile phone users. Proceedings of the 2000 ACM conference on Computer supported cooperative work. https://doi.org/10.1145/358916.358991

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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.