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Cited by 13Nonprofit Sector and VolunteeringSocial and Economic SolidaritySocial Capital and Networks

"It Actually Doesn't Feel Very Mutual:" How Technology Impacts the Values of Mutual Aid Groups in Practice

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Nguyen, Tonya, Kaviani, Darya, Salehi, Niloufar·2025·Proceedings of the 2025 CHI Conference on Human Factors in Computing Systems
DOI 10.1145/3706598.3714192
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Research works printed but not linked: 14

  1. [1][1] Mark S. Ackerman. 2000. The Intellectual Challenge of CSCW: The Gap between Social Requirements and Technical Feasibility. Hum.-Comput. Interact. 15, 2 (sep 2000), 179–203. Go to Citation Crossref Google Scholar
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  6. [41][41] B Friedman, PH Jr Kahn, and A Borning. 2006. Value Sensitive Design and Information Systems. In Human-Computer Interaction in Management Information Systems: Foundations, Ben Shneiderman, Ping Zhang, and Dennis Galletta (Eds.). M. E. Sharpe, Inc., Armonk, NY, USA, 348–372. Google Scholar a [...] stakeholder values have only grown louder b [...] values in the design of new technologies c [...] values or the design of a new technology d [...] support or hinder specific values?
  7. [44][44] Sucheta Ghoshal and Sayamindu Dasgupta. 2023. Design Values in Action: Toward a Theory of Value Dilution. In Proceedings of the 2023 ACM Designing Interactive Systems Conference (Pittsburgh, PA, USA) (DIS ’23). Association for Computing Machinery, New York, NY, USA, 2347–2361. Go to Citation Digital Library Google Scholar
  8. [49][49] Alex Hanna and Tina M. Park. 2020. Against Scale: Provocations and Resistances to Scale Thinking. CoRR abs/2010.08850 (2020). arXiv:https://arXiv.org/abs/2010.08850https://arxiv.org/abs/2010.08850 Google Scholar a [...] ] and scale b [...] groups are not inherently designed to scale c [...] (e.g., prioritizing output and efficiency d [...] for dismantling entrenched inequalities e [...] As Hanna f [...] solidarity — they are not intended to scale g [...] free from unjust power structures h [...] from their intended transformative goals i [...] a tightly bound constraint of imagination” · arXiv
  9. [51][51] Stephen Healy, Craig Borowiak, Marianna Pavlovskaya, and Maliha Safri. 2018. Commoning and the politics of solidarity: Transformational responses to poverty. Geoforum (2018). https://www.researchgate.net/publication/324085287_Commoning_and_the_politics_of_solidarity_Transformational_responses_to_poverty Google Scholar a [...] and transparency b [...] political resistance to social injustice
  10. [60][60] Alex Khasnabish. 2010. Zapatistas: Rebellion from the Grassroots to the Global. Fernwood Pub.; Zed Books; Distributed in the USA Exclusively by Palgrave Macmillan. Go to Citation Crossref Google Scholar
  11. [66][66] Airi Lampinen, Chiara Rossitto, and Christofer Gradin. 2019. Scaling Out, Scaling Down: Reconsidering growth in grassroots initiatives. In Ethnographies of Collaborative Economies Conference Proceedings. Google Scholar a [...] staying connected to a broader network b [...] the potential for growth and scaling up
  12. [67][67] Bruno Latour. 1996. On actor-network theory: A few clarifications. Soziale Welt 47, 4 (1996), 369–381. Google Scholar a [...] introduce unintended social consequences b [...] in technologies mutual aid groups adopt c [...] ] and enact power over human lives d [...] and embedded within social processes
  13. [71][71] Zhiyuan Lin, Niloufar Salehi, Bowen Yao, Yiqi Chen, and Michael Bernstein. 2017. Proceedings of the International AAAI Conference on Web and Social Media, Vol. 11. 132–141. Go to Citation Crossref Google Scholar
  14. [106][106] Langdon Winner. [n. d.]. Do artifacts have politics. Daedalus; (United States) 109 ([n. d.]). https://www.osti.gov/biblio/5525771 Go to Citation Google Scholar

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Authors
Nguyen, T., Kaviani, D., & Salehi, N.
Affiliations
University of California, Berkeley (US)
ORCID
Venue
Proceedings of the 2025 CHI Conference on Human Factors in Computing Systems
Publisher
ACM
Published
2025-04-25
Pages
1-18
DOI
10.1145/3706598.3714192
OpenAlex
W4409746145
Cited by
13
References
93
Citations by year
2026: 11 · 2025: 2
FWCI
43.67
Type
conference paper
Language
en
Open access
Licence
Locations
CHI Conference on Human Factors in Computing Systems (publishedVersion, cc-by)
Topics
  • Social Sciences › Sociology and Political Science › Nonprofit Sector and Volunteering
  • Social Sciences › Sociology and Political Science › Social and Economic Solidarity
  • Social Sciences › Sociology and Political Science › Social Capital and Networks
Keywords
mutual aid agreements, emergency medical services, technology adoption, organizational values, inter-agency cooperation

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