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Cited by 255

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Voice-mail diary studies for naturalistic data capture under mobile conditions

Palen, Leysia, Salzman, Marilyn·2002·Proceedings of the 2002 ACM conference on Computer supported cooperative work

Abstract

Mobile technology requires new methods for studying its use under realistic conditions "in the field." Reflexively, mobile technology also creates new opportunities for data collection while participants are remotely located. We report on our experiences with a variation on the paper-based diary study technique, which we extend by using voice-mail paired with mobile and landline telephony to more easily collect data in natural situations. We discuss lessons learned from experiences with voice-mail diary studies in two investigations of different scope. We also present suggestions for tailoring the technique to different research objectives, garnering high subject participation, and configuring the voice-mail system for data collection.

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Metadata

Authors
Palen, L., & Salzman, M.
Venue
Proceedings of the 2002 ACM conference on Computer supported cooperative work
Publisher
ACM
Published
2002-11-16
Pages
87-95
OpenAlex
W2165117198
Cited by
255
References
2
FWCI
6.22
Type
conference paper
Language
en
Open access
closed

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