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Theories and Methods of Telephone Surveys

Groves, Robert M.·1990·Annual Review of Sociology

Abstract

This discussion of the theories and methods of telephone surveys begins by considering the theories relevant to understanding mode effects. It analyzes theories related to coverage error, psychological theories of compliance and persuasion relevant to nonresponse error, sociological theories relevant to nonresponse error, and cognitive and social psychological theories relevant to measurement error. The second part of the chapter discusses results from methodological studies and deals with four kinds of error: coverage error, sampling error, nonresponse error, and measurement error. The third section of the chapter deals with computer-assisted data collection. The chapter concludes with a summarya nd a short anticipation of the future in telephone survey studies.

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Metadata

Authors
Groves, R. M.
Venue
Annual Review of Sociology
Published
1990-08
Volume
16
Issue
1
Pages
221-240
ISSN
  • 0360-0572 (ISSN-L)
  • 1545-2115
OpenAlex
W2171137115
Cited by
163
References
0
FWCI
0.00
Type
journal article
Language
en
Open access
closed

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CoChat. (2026). Citation check: Theories and Methods of Telephone Surveys. https://app.cochat.ai/papers/10.1146/annurev.so.16.080190.001253
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Groves, R. M. (1990). Theories and Methods of Telephone Surveys. Annual Review of Sociology. https://doi.org/10.1146/annurev.so.16.080190.001253

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Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.