The DOI matches its Crossref record; 4 of the 4 references it cites were found in a registry or an index.
The Effect of the Agency and Anthropomorphism on Users' Sense of Telepresence, Copresence, and Social Presence in Virtual Environments
Abstract
We report on an experiment that examined the influence of anthropomorphism and perceived agency on presence, copresence, and social presence in a virtual environment. The experiment varied the level of anthropomorphism of the image of interactants: high anthropomorphism, low anthropomorphism, or no image. Perceived agency was manipulated by telling the participants that the image was either an avatar controlled by a human, or an agent controlled by a computer. The results support the prediction that people respond socially to both human and computer-controlled entities, and that the existence of a virtual image increases tele-presence. Participants interacting with the less-anthropomorphic image reported more copresence and social presence than those interacting with partners represented by either no image at all or by a highly anthropomorphic image of the other, indicating that the more anthropomorphic images set up higher expectations that lead to reduced presence when these expectations were not met.
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Cites
Computer-Mediated Communication: Impersonal, Interpersonal, and Hyperpersonal Interaction
WALTHER, J. B. (1996) · Communication Research · doi:10.1177/009365096023001001 · Cited by 4,798
Machines and Mindlessness: Social Responses to Computers
Nass, C., & Moon, Y. (2000) · Journal of Social Issues · doi:10.1111/0022-4537.00153 · Cited by 4,022 · cited 1×
“…have reported feeling some level of presence in almost all mediated environments These trends in the use of anthropomorphic images and entities acting with intelligence in mediated systems have a practical bearing on the usability and the perception of the systems and people’s sense of presence.”
BackgroundFaces of Intention: Selected Essays on Intention and Agency
Bratman, M. E. (1999) · doi:10.1017/cbo9780511625190 · Cited by 1,496
Musings on Telepresence and Virtual Presence
Sheridan, T. B. (1992) · Presence: Teleoperators and Virtual Environments · doi:10.1162/pres.1992.1.1.120 · Cited by 1,344 · cited 2×
“…raised about how these appearances and behaviors influence peoples’ levels of telepresence or immersion (Draper, Kaber, & Usher, 1998; Minsky, 1980; Sheridan, 1992; Steuer, 1994), copresence, or connection with another human (Goffman, 1963; Nowak, 2001), and social presence, or perception of a…”
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Cited by
A Systematic Review of Social Presence: Definition, Antecedents, and Implications
Oh, C. S., Bailenson, J. N., & Welch, G. F. (2018) · Frontiers in Robotics and AI · doi:10.3389/frobt.2018.00114 · Cited by 1,032
Qiu, L., & Benbasat, I. (2009) · Journal of Management Information Systems · doi:10.2753/mis0742-1222250405 · Cited by 737
An Emerging Theory of Avatar Marketing
Miao, F., Kozlenkova, I. V., Wang, H., Xie, T., & Palmatier, R. W. (2022) · Journal of Marketing · doi:10.1177/0022242921996646 · Cited by 688
Customer service chatbots: Anthropomorphism and adoption
Sheehan, B., Jin, H. S., & Gottlieb, U. (2020) · Journal of Business Research · doi:10.1016/j.jbusres.2020.04.030 · Cited by 667
Li, J. (2015) · International Journal of Human-Computer Studies · doi:10.1016/j.ijhcs.2015.01.001 · Cited by 652
Metadata
- Authors
- Nowak, K. L., & Biocca, F.
- Venue
- Presence: Teleoperators and Virtual Environments
- Publisher
- MIT Press
- Published
- 2003-10
- Volume
- 12
- Issue
- 5
- Pages
- 481-494
- ISSN
- 1054-7460 (ISSN-L)
- OpenAlex
- W2149595999
- Cited by
- 1,141
- References
- 4
- FWCI
- 8.98
- Type
- journal article
- Language
- en
- Open access
- closed
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