Cited by 96Online and Blended LearningEducation during COVID-19 pandemicOnline Learning and Analytics

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The Human Factor: The Promise & Limits of Online Education

Open access

Abstract

The idea that online learning might revolutionize higher education, lowering the cost of high-quality learning opportunities for students with limited access to traditional higher education, follows similar hopes for earlier technologies, including radio and television. If such a revolution is to come, it is still far from a reality. Strong evidence indicates that students with weak academic backgrounds and other risk factors struggle most in fully online courses, creating larger socioeconomic gaps in outcomes than those in traditional classroom environments. The central problem appears to be the lack of adequate personal interaction between students and instructors, as well as among students. Hybrid learning models do not exhibit the same problems and there is potential for online learning to develop strategies for overcoming these difficulties. Meanwhile, narrowing gaps in educational opportunities and outcomes requires considerable skilled human interaction.

Overview

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Crossref · 10.1162/daed_a_01769

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  • Untitled work

    Courses (2002) · Adrianna J. Kezar (San Francisco: Jossey-Bass

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Metadata

Authors
Baum, S., & McPherson, M.
Affiliations
Skidmore College (US)
Venue
Daedalus
Published
2019-10
Volume
148
Issue
4
Pages
235-254
ISSN
  • 0011-5266 (ISSN-L)
  • 1548-6192
OpenAlex
W2973710212
Cited by
82
References
1
Citations by year
2026: 4 · 2025: 6 · 2024: 13 · 2023: 32 · 2022: 12 · 2021: 12 · 2020: 3
FWCI
18.21
Type
journal article
Language
en
Open access
Licence
cc-by
Locations
Daedalus (publishedVersion, cc-by)
Topics
  • Social Sciences › Education › Online and Blended Learning
  • Social Sciences › Education › Education during COVID-19 pandemic
  • Physical Sciences › Computer Science › Computer Science Applications › Online Learning and Analytics
Keywords
online learning, higher education, student-teacher interaction, peer interaction, hybrid learning, socioeconomic inequality in education, educational technology, higher education access, educational outcomes

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