Cited by 121

The DOI matches its Crossref record; 4 of the 4 references it cites were found in a registry or an index.

Invoking social norms a social psychology perspective on improving hotels' Linen-Reuse programs

Goldstein, Noah J., Griskevicius, Vladas, Cialdini, Robert B.·2007·Cornell Hotel and Restaurant Administration Quarterly

Abstract

Social psychology theory can be applied to such mundane purposes as encouraging guests to reuse their washroom towels. In contrast to the appeals now in use to persuade guests to reuse their towels, research found that applying the norm of reciprocation and the descriptive norm for proenvironmental action improved guests' participation in one hotel's towel-reuse program. The implication is that such research can also be applied to other areas of hotel operation to benefit businesses, consumers, and the environment.

Overview

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Crossref · 10.1177/0010880407299542

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4 of 4 references verified0 citation errors · 0 not checkable

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Citations

Cites

Show all 4 references

Research works printed but not linked: 13

  1. 10.1086/383426 · DOI
  2. 10.1177/0146167203258838 · DOI
  3. 10.1177/01461672012712002 · DOI
  4. Cialdini, Robert B., 1960, Influence: Science and practice
  5. 10.1177/001088040204300204 · DOI
  6. 10.1177/001872675400700202 · DOI · Paper page
  7. Goldstein, Noah J., 2007, A room with a viewpoint: The role of norm specificity in motivating conservation behaviors
  8. 10.1177/002224299706100105 · DOI
  9. 10.1086/426615 · DOI
  10. 10.1016/0022-1031(71)90025-4 · DOI
  11. Sharif, Muzafer., 1936, The psychology of social norms
  12. 10.1037/0033-2909.125.1.133 · DOI
  13. 10.1177/002224298805200306 · DOI

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Metadata

Authors
Goldstein, N. J., Griskevicius, V., & Cialdini, R. B.
Affiliations
Arizona State University,
Venue
Cornell Hotel and Restaurant Administration Quarterly
Published
2007-05
Volume
48
Issue
2
Pages
145-150
ISSN
0010-8804
Cited by
121
References
4
Language
en

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