The Hotels of Rome: Meeting the Marketing Challenge of Terrorism
Abstract
In December 1985, terrorists opened fire in the Rome and Vienna airports, killing 22 people and causing nearly a 60-percent drop in U.S. tourism to Italy. Here's how seven upscale hotels responded
Integrity signals
Registry
Cites
Statistics
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
Tourists exhibit cultural differences in their reactions to risk.
“exhibit cultural differences in their reactions to risk (Hurley 1988;Tremblay 1989;Wall 1996)”
From Tourism, Terrorism, and Political Instability (1998) · cites this paper as Hurley 1988
In a study comparing 1985 and 1986 international arrivals in Rome, Hurley (1988) found a 59% decline in American visitation.
“In a study comparing the 1985 and 1986 international arrivals in Rome, Hurley (1988) found a 59% decline in American visitation.”
From Tourism, Terrorism, and Political Instability (1998) · cites this paper as Hurley 1988
International tourists' country of origin was found to predict their reaction to terrorist threat.
“Similarly, international tourists' country of origin was found to predict their reaction to terrorist threat (Hurley 1988;Tremblay 1989).”
From Tourism, Terrorism, and Political Instability (1998) · cites this paper as Hurley 1988
Cited by
Sorted by citations
Tourism, Terrorism, and Political Instability
Sönmez, S. F. (1998) · Annals of Tourism Research · doi:10.1016/s0160-7383(97)00093-5 · Cited by 700 · see citing works
- Authors
- Hurley, J. A.
- Affiliations
- John A. Hurley & Associates, Memphis
- Corresponding author
- Hurley, John A.
- Venue
- Cornell Hotel and Restaurant Administration Quarterly
- Publisher
- SAGE Publications
- Published
- 1988-05
- Volume
- 29
- Issue
- 1
- Pages
- 70-79
- ISSN
- 0010-8804 (ISSN-L)
- OpenAlex
- W2060384737
- Cited by
- 25
- References
- 0
- Citations by year
- 2025: 1 · 2018: 1 · 2017: 1 · 2016: 2 · 2015: 2 · 2014: 3 · 2013: 2 · 2012: 3
- FWCI
- 0.00
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Cornell Hotel and Restaurant Administration Quarterly (publishedVersion)
- Topics
- Social Sciences › Sociology and Political Science › Diverse Aspects of Tourism Research
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Customer Service Quality and Loyalty
- Social Sciences › Economics, Econometrics and Finance › General Economics, Econometrics and Finance › Aviation Industry Analysis and Trends
- Keywords
- terrorism, tourism decline, upscale hotels, hospitality industry
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
