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Understanding Our Differences: Performance in Decision-Making Groups with Diverse Members

Maznevski, Martha L.·1994·Human Relations

Abstract

The purpose of this article is to develop a model to explain performance in decision-making groups characterized by high diversity in composition. It begins with a brief discussion on the nature and effects of diversity. Previous research on group performance is then reviewed with the general conclusion that diverse groups perform less well than homogeneous ones do. This conclusion is challenged by closely examining a small group of studies specifically researching the effects of diversity, and it is shown that diversity can enhance a group's performance if it is integrated. Communication is proposed as an integrating mechanism, and a theory of communication in terms of preconditions is described. This theory is then used to develop propositions concerning the relationships among diversity, integration, and performance in decision-making groups. Implications for research and practice are discussed.

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Metadata

Authors
Maznevski, M. L.
Venue
Human Relations
Published
1994-05
Volume
47
Issue
5
Pages
531-552
ISSN
  • 0018-7267 (ISSN-L)
  • 1741-282X
OpenAlex
W2107311373
Cited by
488
References
1
FWCI
7.72
Type
journal article
Language
en
Open access
closed
Licence
journals.sagepub.com/page/policies/text-and-data-mining-license (tdm)

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CoChat. (2026). Citation check: Understanding Our Differences: Performance in Decision-Making Groups with Diverse Members. https://app.cochat.ai/papers/10.1177/001872679404700504
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Maznevski, M. L. (1994). Understanding Our Differences: Performance in Decision-Making Groups with Diverse Members. Human Relations. https://doi.org/10.1177/001872679404700504

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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

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