The DOI matches its Crossref record; 4 of the 4 references it cites were found in a registry or an index.
Face-to-Face Versus Computer-Mediated Communication: A Synthesis of the Experimental Literature
Abstract
This paper synthesizes the findings of published experimental studies (n = 18) that compared face-to-face (FTF) and computer-mediated communication (CMC). The literature is pulled together by way of ten propositions, each pre sented with the supporting evidence. In general, discussions on CMC take longer, produce more ideas, and have greater equality of participation. There is reduced normative pressure and poorer comprehension of the discussion in CMC. Findings regarding quality of performance, uninhibited behavior, choice shift, attitude change, and evaluation of communication partner are not defini tive. Factors limiting the internal and external validity of these studies are also discussed.
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Citations
Cites
Studies of independence and conformity: I. A minority of one against a unanimous majority
Asch, S. E. (1956) · Psychological Monographs: General and Applied · doi:10.1037/h0093718 · Cited by 4,267
Social psychological aspects of computer-mediated communication
Kiesler, S., Siegel, J., & McGuire, T. W. (1984) · American Psychologist · doi:10.1037/0003-066x.39.10.1123 · Cited by 2,630
Sears, D. O. (1986) · Journal of Personality and Social Psychology · doi:10.1037//0022-3514.51.3.515 · Cited by 2,119
Information Technology and Organizational Change: Causal Structure in Theory and Research
Markus, M. L., & Robey, D. (1988) · Management Science · doi:10.1287/mnsc.34.5.583 · Cited by 2,108
Cited by
Gajendran, R. S., & Harrison, D. A. (2007) · Journal of Applied Psychology · doi:10.1037/0021-9010.92.6.1524 · Cited by 2,616
Effects of four computer-mediated communications channels on trust development
Bos, N., Olson, J., Gergle, D., Olson, G., & Wright, Z. (2002) · Proceedings of the SIGCHI Conference on Human Factors in Computing Systems · doi:10.1145/503376.503401 · Cited by 489
Neural Synchronization during Face-to-Face Communication
Jiang, J., Dai, B., Peng, D., Zhu, C., Liu, L., & Lu, C. (2012) · The Journal of Neuroscience · doi:10.1523/jneurosci.2926-12.2012 · Cited by 489
Transformational leadership in context: Face-to-face and virtual teams
Purvanova, R. K., & Bono, J. E. (2009) · The Leadership Quarterly · doi:10.1016/j.leaqua.2009.03.004 · Cited by 472
Tweetment Effects on the Tweeted: Experimentally Reducing Racist Harassment
Munger, K. (2017) · Political Behavior · doi:10.1007/s11109-016-9373-5 · Cited by 395
Metadata
- Authors
- Bordia, P.
- Venue
- Journal of Business Communication
- Publisher
- SAGE Publications
- Published
- 1997-01-01
- Volume
- 34
- Issue
- 1
- Pages
- 99-118
- ISSN
- 0021-9436 (ISSN-L)
- OpenAlex
- W2001679923
- Cited by
- 436
- References
- 4
- FWCI
- 16.07
- Type
- journal article
- Language
- en
- Open access
- closed
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- Bordia, P. (1997). Face-to-Face Versus Computer-Mediated Communication: A Synthesis of the Experimental Literature. Journal of Business Communication. https://doi.org/10.1177/002194369703400106
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
