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The DOI matches its Crossref record; 3 of the 3 references it cites were found in a registry or an index.

Assessing Measurement Error in Key Informant Reports: A Methodological Note on Organizational Analysis in Marketing

Phillips, Lynn W.·1981·Journal of Marketing Research

Abstract

The author examines the reliability and validity of measures of organizational characteristics used in previous marketing studies in the areas of strategic planning and distribution channels. Key informants in 506 wholesale-distribution companies provided reports on (1) characteristics of the firm's product portfolio and (2) characteristics of the firm's power-dependence relations with its major suppliers and customers. In contrast to previous investigations, which sampled only a single informant per unit of analysis, data were collected from multiple informants in each firm. Results showed that informant reports often achieved convergent and discriminant validity when variance due to methods factors was explicitly modeled. However, partitioning of variance according to trait, method, and random error components showed that informant reports often exhibited less than 50% variance attributable to the trait factor under investigation. Implications of the findings are discussed for those marketing studies which focus on organizations or organizational subunits as the unit of analysis.

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Citations

Cites

Research works printed but not linked: 47

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Metadata

Authors
Phillips, L. W.
Venue
Journal of Marketing Research
Published
1981-11
Volume
18
Issue
4
Pages
395-415
ISSN
  • 0022-2437 (ISSN-L)
  • 1547-7193
OpenAlex
W2312288734
Cited by
1,207
References
3
FWCI
21.54
Type
journal article
Language
en
Open access
closed
Licence
journals.sagepub.com/page/policies/text-and-data-mining-license (tdm)

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