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Cited by 67Stress and Burnout ResearchJob Satisfaction and Organizational BehaviorWorkplace Health and Well-being

Problems at work: Exploring the correlates of role stress among correctional staff

Lambert, Eric G., Hogan, Nancy L., Tucker, Kasey A.·2009·The Prison Journal
DOI 10.1177/0032885509351006
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Abstract

There is a large body of literature that strongly suggests that role stress is harmful to correctional staff. Past research has found that role stress is linked to lower job satisfaction, lower organizational commitment, greater job stress, and intention to quit. The bulk of the literature has looked at the consequences of role stress; this study examined the potential antecedents of role stress for correctional staff. While controlling for the shared effects of the personal characteristics of gender, age, position, tenure, educational level, race, and supervisory status, this study examined whether different aspects of the work environment (i.e., input into decision making, supervision, formalization, integration, job performance, and instrumental communication) were linked to role stress using survey data of correctional staff at a Midwestern prison. Ordinary least squares multiple regression analysis indicated that the personal characteristics of position and tenure had statistically significant associations with role stress. Specifically, noncustody staff and staff with higher tenure reported greater role stress than custody staff and staff with less tenure. With regard to the work environment variables, input into decision making, supervision, formalization, integration, and instrumental communication all had a significant negative relationship with role stress, whereas job performance feedback did not.

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  • Correctional work involves a hierarchical, rank-informed relationship between different staff and administration, and that organizational structure arguably facilitates stress, job dissatisfaction, and burnout.

    “For example, correctional work involves a hierarchical, rank-informed, relationship between different staff and the administration, and that organizational structure arguably facilitates stress, job dissatisfaction, and even burnout [23,24,25,26].”

    From Canadian Public Safety Personnel and Occupational Stressors: How PSP Interpret Stressors on Duty (2020) · cites this paper as [24]

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Authors
Lambert, E. G., Hogan, N. L., & Tucker, K. A.
Affiliations
  • Wayne State University (US)
  • Ferris State University (US)
  • University of Toledo (US)
Corresponding author
Lambert, Eric G.
ORCID
Venue
The Prison Journal
Publisher
SAGE Publications
Published
2009-11-05
Volume
89
Issue
4
Pages
460-481
ISSN
  • 0032-8855 (ISSN-L)
  • 1552-7522
DOI
10.1177/0032885509351006
OpenAlex
W2078702568
Cited by
67
References
78
Citations by year
2026: 2 · 2025: 3 · 2024: 3 · 2023: 1 · 2021: 5 · 2020: 5 · 2019: 3 · 2018: 6 · 2017: 6 · 2016: 8 · 2015: 4 · 2014: 6 · 2013: 1 · 2012: 12
FWCI
6.09
Type
journal article
Language
en
Open access
closed
Licence
journals.sagepub.com/page/policies/text-and-data-mining-license (tdm)
Locations
The Prison Journal (publishedVersion)
Funders
  • U.S. Department of Justice
  • National Institute of Justice
Topics
  • Social Sciences › Psychology › Social Psychology › Stress and Burnout Research
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
  • Health Sciences › Health Professions › General Health Professions › Workplace Health and Well-being
Keywords
role stress, prison staff, occupational stress, job satisfaction, organizational commitment, job tenure, job position, decision-making, supervision, organizational formalization, organizational integration, instrumental communication, work environment

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