An Examination of Organizational Trust Antecedents
Abstract
The objective of this research is to empirically assess antecedents of organizational trust. To accomplish this objective, 83 managerial employees were surveyed in a branch of a federal governmental agency located in a large metropolitan city in the Southwestern United States. Multiple regression analysis showed that age, marital status, and work group cohesion were positively associated with organizational trust. Organizational trust did not differ by either race or gender. Results are discussed in light of competitive challenges facing human resource managers.
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Supervisor use of meaning-making language is necessary for establishing and reinforcing employee trust toward the leader and the organization.
“Consistent with prior studies (Gilbert & Tang, 1998; Seppänen et al., 2014), the present study revealed that supervisor use of meaning-making language is necessary for establishing and reinforcing employee trust toward the leader and the organization.”
From Fostering Employee Trust via Effective Supervisory Communication during the COVID-19 Pandemic: Through the Lens of Motivating Language Theory (2022) · cites this paper as Gilbert & Tang, 1998
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Lasalvia, A., Bonetto, C., Bertani, M., Bissoli, S., Cristofalo, D., Marrella, G., Ceccato, E., Cremonese, C., De Rossi, M., Lazzarotto, L., et al. (2009) · British Journal of Psychiatry · doi:10.1192/bjp.bp.108.060871 · Cited by 187 · see citing works
Men, L. R., Qin, Y. S., & Jin, J. (2022) · International Journal of Business Communication · doi:10.1177/23294884211020491 · Cited by 121 · see citing works
“Consistent with prior studies (Gilbert & Tang, 1998; Seppänen et al., 2014), the present study revealed that supervisor use of meaning-making language is necessary for establishing and reinforcing employee trust toward the leader and the organization.”
BackgroundResult
- Authors
- Gilbert, J. A., & Tang, T. L.-P.
- ORCID
- Tang, Thomas Li-Ping
- Venue
- Public Personnel Management
- Publisher
- SAGE Publications
- Published
- 1998-09
- Volume
- 27
- Issue
- 3
- Pages
- 321-338
- ISSN
- 0091-0260 (ISSN-L)
- 1945-7421
- OpenAlex
- W2172221980
- Cited by
- 383
- References
- 0
- Citations by year
- 2026: 9 · 2025: 9 · 2024: 24 · 2023: 10 · 2022: 22 · 2021: 24 · 2020: 19 · 2019: 13 · 2018: 18 · 2017: 20 · 2016: 22 · 2015: 21 · 2014: 27 · 2013: 21 · 2012: 17
- FWCI
- 5.08
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Public Personnel Management (publishedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
- Social Sciences › Human Factors and Ergonomics › Employee Performance and Management
- Social Sciences › Sociology and Political Science › Social Capital and Networks
- Keywords
- organizational trust, antecedents of trust, team cohesion, age, marital status, race, gender, federal employees, human resource management
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