Cited by 6Competitive and Knowledge IntelligenceCustomer Service Quality and LoyaltyManagement and Organizational Studies

Effects of accountability on symbolic information search and information analysis by organizational buyers

Doney, P. M., Armstrong, G. M.·1995·Journal of the Academy of Marketing Science

Integrity signals

Registry

Crossref · 10.1177/009207039602400105

Cites

Statistics

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Claims the paper makes

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Claims other papers make about this one

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  • Prior research shows that performance improves when decision makers are responsible for the decision-making process, but not when they are responsible for the decision-making outcome.

    “One potential explanation comes from prior research showing that performance improves when decision makers are responsible for the decision-making process, but not when they are responsible for the decision-making outcome (Doney and Armstrong, 1995; Siegel-Jacobs and Yates, 1996).”

    From Check the box! How to deal with automation bias in AI-based personnel selection (2023) · cites this paper as Doney and Armstrong, 1995

Cited by

Sorted by citations

Authors
Doney, P. M., & Armstrong, G. M.
Affiliations
  • Florida Atlantic University (US)
  • University of North Carolina at Chapel Hill (US)
Venue
Journal of the Academy of Marketing Science
Published
1995-12-01
Volume
24
Issue
1
Pages
57-65
ISSN
0092-0703 (ISSN-L)
OpenAlex
W4255564604
Cited by
6
References
0
Citations by year
2023: 2 · 2022: 1 · 2021: 2 · 2018: 1
FWCI
0.00
Type
journal article
Language
en
Open access
closed
Locations
Journal of the Academy of Marketing Science (publishedVersion)
Topics
  • Social Sciences › Business, Management and Accounting › Strategy and Management › Competitive and Knowledge Intelligence
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Customer Service Quality and Loyalty
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Management and Organizational Studies
Keywords
organizational buying behavior, information analysis, decision accountability, process accountability

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Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

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