The DOI matches its Crossref record; 5 of the 5 references it cites were found in a registry or an index.
The Effects of the Service Environment on Affect and Consumer Perception of Waiting Time: An Integrative Review and Research Propositions
Overview
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Citations
Cites
An attributional theory of achievement motivation and emotion
Weiner, B. (1985) · Psychological Review · doi:10.1037/0033-295x.92.4.548 · Cited by 7,846
Servicescapes: The Impact of Physical Surroundings on Customers and Employees
Bitner, M. J. (1992) · Journal of Marketing · doi:10.2307/1252042 · Cited by 7,271
Product/Consumption-Based Affective Responses and Postpurchase Processes
Westbrook, R. A. (1987) · Journal of Marketing Research · doi:10.1177/002224378702400302 · Cited by 2,462
Arnheim, R. (1974) · doi:10.1525/9780520351271 · Cited by 1,997
A description of the affective quality attributed to environments.
Russell, J. A., & Pratt, G. (1980) · Journal of Personality and Social Psychology · doi:10.1037/0022-3514.38.2.311 · Cited by 1,288
Cited by
Wu, C. H.-J., & Liang, R.-D. (2009) · International Journal of Hospitality Management · doi:10.1016/j.ijhm.2009.03.008 · Cited by 705
Lagune-Reutler, M., Guthrie, A., Fan, Y., & Levinson, D. (2016) · Transportation Research Record: Journal of the Transportation Research Board · doi:10.3141/2543-09 · Cited by 33
Metadata
- Authors
- Baker, J., & Cameron, M.
- Venue
- Journal of the Academy of Marketing Science
- Published
- 1996-09-01
- Volume
- 24
- Issue
- 4
- Pages
- 338-349
- ISSN
- 0092-0703 (ISSN-L)
- OpenAlex
- W2053385116
- Cited by
- 511
- References
- 5
- FWCI
- 4.70
- Type
- journal article
- Language
- en
- Open access
- closed
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
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Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
