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Uncertainty and COVID-19: how are we to respond?
Open accessAbstract
As if writing prophetically about the global Covid-19 pandemic, in 1984 Eddy suggested, “Uncertainty creeps into medical practice through every pore. Whether a physician is defining a disease, making a diagnosis, selecting a procedure, observing outcomes, assessing probabilities, assigning preferences, or putting it all together, he (or she) is walking on very slippery terrain” 1. Covid-19 has rapidly become a disease associated with unbridled uncertainty with its aetiology and management, for the healthcare systems and health professionals who provide care, and among its ultimate victims, patients and their families.
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“The protracted, inherently complex, and unpredictable nature of such adversities translates into numerous situational uncertainties about personal prospects and the possibility of achieving life goals [43,44].”
From Impact of Media-Induced Uncertainty on Mental Health: Narrative-Based Perspective. (2025) · cites this paper as [43]
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“Whether a physician is defining a disease, making a diagnosis, selecting a procedure, observing outcomes, assessing probabilities, assigning preferences, or putting it all together, he (or she) is walking on very slippery terrain’.(1) COVID-19 has rapidly become a disease associated with unbridled uncertainty with its…”
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Do we experience pandemic fatigue? current state, predictors, and prevention
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“aggravated by the pandemic, such as the risk of contracting the infection, not being able to receive the needed care and lack of both adequate and conflicting information.(20) These uncertainties, combined with social isolation, created new mental health challenges or worsened existing ones, as demonstrated by previou…”
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“…currently experiencing a pandemic caused by severe acute respiratory syndrome coronavirus 2 (SARS‐ CoV‐2) (World Health Organization, 2021) that has rapidly become a disease with unpredictable impacts for health systems and society due to its etiology, spread, and management (Koffman et al., 2020).”
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“Although more than two years have elapsed, the human knowledge about the Coronavirus Disease 19 (COVID-19) is still pervaded by uncertainty [1,2].”
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Tretter, M. (2025) · Frontiers in Political Science · doi:10.3389/fpos.2025.1504520 · Cited by 18
Nowakowska, I. (2023) · VOLUNTAS International Journal of Voluntary and Nonprofit Organizations · doi:10.1007/s11266-023-00613-8 · Cited by 12
“The social reality was also quite uncertain (regarding work circumstances, free time, and personal plans for the nearer and farther future, Koffman et al., 2020).”
Hope and bridgebuilding leadership in a post-COVID-19 context: Insights from 1 Peter
Leuven, E. T. F., & Kok, J. (2023) · doi:10.4102/aosis.2023.bk398.05 · Cited by 12
Leadership and the communication of ethics: Rawls and the COVID-19 pandemic
Kotzé, M. (2023) · doi:10.4102/aosis.2023.bk398.10 · Cited by 12
Denton, R. A. (2023) · doi:10.4102/aosis.2023.bk398.06 · Cited by 12
Healing nostalgia among congregational leaders in post-COVID-19 Africa
Brunsdon, A. R. (2023) · doi:10.4102/aosis.2023.bk398.07 · Cited by 12
Bloated self-interest or humble Christian leadership: Reflections from Matthew 23:3–12
Viljoen, F. P. (2023) · doi:10.4102/aosis.2023.bk398.02 · Cited by 12
Paul as leader in the New Testament: How to avoid the ‘power paradox’
Cornelius, E. M. (2023) · doi:10.4102/aosis.2023.bk398.03 · Cited by 12
Christ-centred leadership in the Pauline Letters
Toit, P. L. G. D. (2023) · doi:10.4102/aosis.2023.bk398.04 · Cited by 12
Disability and self-care living strategies among adults living with HIV during the COVID-19 pandemic
O’Brien, K. K., Bayoumi, A. M., Carusone, S. C., Davis, A. M., Aubry, R. L., Avery, L. M., Solomon, P. E., Erlandson, K. M., Bergin, C. J., Harding, R., et al. (2021) · AIDS Research and Therapy · doi:10.1186/s12981-021-00413-4 · Cited by 12
“240 Table 2 – HIV Disability Questionnaire (HDQ) scores during the pandemic (n=63 participants) 241 HDQ Domain Presence Median (IQR) Severity Median (IQR) Episodic Median (IQR) Physical Symptoms 50 (25, 65) 16 (9, 25) 10 (0, 30) Cognitive Symptoms 66 (0, 100) 17 ( 0, 33) 0 (0, 33) Mental-Emotional Health Symptoms 73 (…”
Auditors' response to regulators during COVID-19: disclosures of key audit matters
Rainsbury, E. A., Bandara, S., & Perera, A. (2022) · Asian Review of Accounting · doi:10.1108/ara-04-2022-0106 · Cited by 12
Okoli, J., Arroteia, N. F. P., & Ogunsade, A. I. (2022) · Leadership in health services · doi:10.1108/lhs-06-2022-0061 · Cited by 12
Ravaldi, C., Mosconi, L., Bonaiuti, R., & Vannacci, A. (2023) · Journal of Clinical Medicine · doi:10.3390/jcm12196140 · Cited by 11
“This aligns with the paper of Koffman et al. (2020), who noted that uncertainty became a constant presence in daily patients’ and HCPs’ lives [30].”
BackgroundMothers’ Sources and Strategies for Managing COVID-19 Uncertainties during the Early Pandemic Months
Walker, K. K., Head, K. J., Bute, J. J., Owens, H. N., & Zimet, G. D. (2021) · Journal of Family Communication · doi:10.1080/15267431.2021.1928135 · Cited by 11
“Pandemics such as COVID-19 are representative of high uncertainty (Koffman et al., 2020).”
BackgroundAnalysis of COVID-19 Guideline Quality and Change of Recommendations: A Systematic Review
Zhao, S., Lu, S., Wu, S., Wang, Z., Guo, Q., Shi, Q., Zhang, H., Zhang, J., Liu, H., Liu, Y., et al. (2021) · Health Data Science · doi:10.34133/2021/9806173 · Cited by 12
“To respond to the uncertainties around the disease, CPGs should be updated and strengthened as evidence evolves [3].”
BackgroundUsing logistic regression to develop a diagnostic model for COVID-19: A single-center study
Nopour, R., Shanbehzadeh, M., & Kazemi-Arpanahi, H. (2022) · Journal of Education and Health Promotion · doi:10.4103/jehp.jehp_1017_21 · Cited by 11
“The exponential outbreak of the COVID‐19 and the continuously increased number of infected cases without effective treatment forces the medical fraternity to discover the many unfamiliar aspects of the disease.[23,24] In this situation, the health‐care industry is imposed with great pressure with severe shortages of i…”
BackgroundThe COVID-19 Crises: The Threats, Uncertainties and Risks in Entrepreneurial Development
Abdelwahed, N. A. A., & Soomro, B. A. (2023) · Risks · doi:10.3390/risks11050089 · Cited by 11
Xiao, Z., Chen, Z., Chen, W., Gao, W., He, L., Wang, Q., Lei, X., Qiu, J., Feng, T., Chen, H., et al. (2021) · Cerebral Cortex · doi:10.1093/cercor/bhab505 · Cited by 13
Lee, T., & Koo, G. H. (2022) · Health Communication · doi:10.1080/10410236.2022.2134703 · Cited by 11
“During the COVID-19 pandemic, people faced extremely high uncertainty due to a lack of understanding regarding the novel virus (Koffman et al., 2020).”
BackgroundEtkind, S. N., Barclay, S. I. G., Spathis, A., Hopkins, S., Bowers, B., & Koffman, J. (2024) · PLoS ONE · doi:10.1371/journal.pone.0289522 · Cited by 10
Self-citationLois, F. J., Hallet, C. O., Suarez, N. S., Ghuysen, A., & Brichant, J. F. (2021) · BMJ Simulation & Technology Enhanced Learning · doi:10.1136/bmjstel-2020-000840 · Cited by 10
Rudenstine, S., Schulder, T., Ettman, C. K., & Galea, S. (2022) · Psychological Reports · doi:10.1177/00332941221074038 · Cited by 10
“The pandemic’s everchanging nature, and its associated uncertainty, has required populations to frequently adjust expectations and behaviors (Godinić et al., 2020; Koffman et al., 2020).”
BackgroundShahnawaz, M., Nabi, W., Nabi, S., Afaq, M., Paul, M. A., War, F. A., & Shah, N. N. (2022) · Current Psychology · doi:10.1007/s12144-022-03577-y · Cited by 14
“Despite the limitations, the results demonstrate a need to build the proper awareness about the disease among the public and, more importantly, among the patients and their families (Koffman et al., 2020).”
Kioulepoglou, P., Chazapis, S., & Blundell, J. (2024) · Research in Transportation Business & Management · doi:10.1016/j.rtbm.2024.101103 · Cited by 10
Shin, S., & Gim, J. (2021) · Asian Social Work and Policy Review · doi:10.1111/aswp.12241 · Cited by 10
“Unlike viruses that have emerged in modern society, COVID- 19 is characterized by a very high likeliness to escalate and requires knowledge to successfully mitigate an epidemic (Koffman et al., 2020).”
BackgroundScrolling TikTok to Soothe and Foster Self-Care During the COVID-19 Pandemic
Şot, I. (2023) · Social Media + Society · doi:10.1177/20563051231213542 · Cited by 11
“The pandemic has ushered in a period of uncertainty regarding its duration and how health care systems must deal with it (Koffman et al., 2020).”
BackgroundYao, L., Ngai, C. S. B., Singh, R. G., & Chen, F. (2024) · Journal of Health Communication · doi:10.1080/10810730.2024.2378338 · Cited by 9
“This construct is particularly pertinent in emerging disease outbreaks with prevalent ambi-guities (Crowley et al., 2021; Freimuth, 2006; Koffman et al., 2020).”
Espinosa-González, A. B., Neves, A. L., Fiorentino, F., Prociuk, D., Husain, L., Ramtale, S. C., Mi, E., Mi, E., Macartney, J., Anand, S. N., et al. (2021) · JMIR Research Protocols · doi:10.2196/29072 · Cited by 8
“The management of COVID-19 by clinicians is challenged by uncertainty about the disease progression [2].”
BackgroundMarket‐focused flexibility and innovative performance in public healthcare: Evidence from India
Kumar, P. S. (2022) · Journal of Public Affairs · doi:10.1002/pa.2809 · Cited by 10
Berg, S. H., Shortt, M. T., Thune, H., Røislien, J., O'Hara, J. K., Lungu, D. A., & Wiig, S. (2022) · BMC Public Health · doi:10.1186/s12889-022-13853-y · Cited by 9
“This dynamic approach to sensemaking could be vital for pandemic health risks since the available evidence and the expert model continue to change [1].”
Background
Metadata
- Authors
- Koffman, J., Gross, J., Etkind, S. N., & Selman, L.
- Affiliations
- King's College London (GB)
- London North West Healthcare NHS Trust (GB)
- University of Bristol (GB)
- Corresponding author
- Koffman, Jonathan
- Venue
- Journal of the Royal Society of Medicine
- Publisher
- SAGE Publications
- Published
- 2020-06
- Volume
- 113
- Issue
- 6
- Pages
- 211-216
- ISSN
- 0141-0768 (ISSN-L)
- 1758-1095
- PMC
- PMC7439590
- OpenAlex
- W3025624029
- Cited by
- 305
- References
- 19
- Citations by year
- 2026: 11 · 2025: 22 · 2024: 57 · 2023: 76 · 2022: 67 · 2021: 67 · 2020: 5
- Type
- journal article
- Language
- en
- Open access
- hybrid
- doi.org
- Locations
- Journal of the Royal Society of Medicine (publishedVersion, cc-by)
- PubMed Central (publishedVersion)
- PubMed (publishedVersion)
- Bristol Research (University of Bristol) (submittedVersion, other-oa)
- Apollo (University of Cambridge) (submittedVersion)
- Apollo
- Funders
- National Institute for Health and Care Research (ACF-2012-17-020, CDF-2018-11-ST2-009)
- Topics
- Health Sciences › Medicine › Infectious Diseases › COVID-19 Clinical Research Studies
- Health Sciences › Medicine › Family Practice › Clinical Reasoning and Diagnostic Skills
- Social Sciences › Psychology › Clinical Psychology › COVID-19 and Mental Health
- Keywords
- COVID-19 pandemic, uncertainty, clinical decision-making, clinical uncertainty, pandemic response, diagnosis, treatment management
- MeSH terms
- Clinical Decision-Making, Betacoronavirus, COVID-19, SARS-CoV-2, Family, Health Personnel, Humans, Physician's Role, Pneumonia, Viral, Prognosis, Coronavirus Infections, Critical Pathways, Needs Assessment, Uncertainty, Emotional Intelligence, Pandemics
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