The DOI matches its Crossref record; 2 of the 2 references it cites were found in a registry or an index.
From Intended Strategies to Unintended Outcomes: The Impact of Change Recipient Sensemaking
Abstract
The tendency for intended strategies to lead to unintended consequences is well documented. This longitudinal, real-time analysis of planned change implementation provides an explanation for this phenomenon. We focus on the social processes of interaction between middle managers as change recipients as they try to make sense of the change interventions. We show the extent to which lateral, informal processes of inter-recipient sensemaking contribute to both intended and unintended change outcomes, and therefore the unpredictable, emergent nature of strategic change. The findings raise the issue of the extent to which it is possible to manage evolving recipient interpretations during change implementation.
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Cites
Mixing Qualitative and Quantitative Methods: Triangulation in Action.
Jick, T. D. (1979) · Administrative Science Quarterly · doi:10.2307/2392366 · Cited by 7,103
Strategies for Theorizing from Process Data
Langley, A. (1999) · The Academy of Management Review · doi:10.5465/amr.1999.2553248 · Cited by 7,008
Cited by
Sensemaking in organizations: Taking stock and moving forward
Maitlis, S., & Christianson, M. (2014) · Academy of Management Annals · doi:10.5465/19416520.2014.873177 · Cited by 1,764
Vlaar, P. W. L., Van den Bosch, F. A. J., & Volberda, H. W. (2006) · Organization Studies · doi:10.1177/0170840606068338 · Cited by 219
Memory-based change management: Using the past to guide the future
Do, B., & Lyle, M. C. B. (2022) · Organizational Psychology Review · doi:10.1177/20413866221093512 · Cited by 7
Metadata
- Authors
- Balogun, J., & Johnson, G.
- Venue
- Organization Studies
- Publisher
- SAGE Publications
- Published
- 2005-11
- Volume
- 26
- Issue
- 11
- Pages
- 1573-1601
- ISSN
- 0170-8406 (ISSN-L)
- 1741-3044
- OpenAlex
- W2157549550
- Cited by
- 695
- References
- 2
- FWCI
- 29.07
- Type
- journal article
- Language
- en
- Open access
- closed
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