Employee Competencies as Predictors of Organizational Performance: A Study of Public and Private Sector Banks
Abstract
Drawing on the resource-based view, this paper seeks to examine the influence of employee competencies on organizational performance using a sample of 325 managerial and non-managerial employees working in Indian public and private sector banks. The study employed a cross-sectional research design, and the data were collected through a structured questionnaire using convenience sampling. Confirmatory factor analysis was used to check the reliability and validity of the dimensions, and the proposed hypotheses were tested by using structural equation modelling. The results indicated a positive and significant impact of selected employee competencies on organizational performance except for self-competence, which showed an insignificant and negative effect. The study is of immense potential to help policy and decision-makers of the Indian banking industry to develop and implement strategies for improving employee competencies, which, in turn, are instrumental in enhancing organizational performance. This study is a unique attempt to examine the impact of various employee competence dimensions on organizational performance, particularly in the Indian banking industry.
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Organisations need well-planned HRD programmes, such as on- and off-the-job training, job rotation, and educational programmes and seminars, to improve and develop employee competency.
“Furthermore, organisations need well-planned human resource development (HRD) programmes, such as on- and off-the-job training, job rotation, and educational programmes and seminars to improve and develop employee competency (Salman et al., 2020).”
From A Review on Competency-Based Succession Planning at Higher Education Institution in Malaysia (2021) · cites this paper as Salman et al., 2020
There is a link between organisational performance and competence.
“there is a link between organisational performance and competence (Mahmood et al., 2018; Otoo, 2019; Salman et al., 2020).”
From A Review on Competency-Based Succession Planning at Higher Education Institution in Malaysia (2021) · cites this paper as Salman et al., 2020
Cites
Podsakoff, P. M., MacKenzie, S. B., Lee, J.-Y., & Podsakoff, N. P. (2003) · Journal of Applied Psychology · doi:10.1037/0021-9010.88.5.879 · Cited by 82,194 · see citing works
Firm Resources and Sustained Competitive Advantage
Barney, J. (1991) · Journal of Management · doi:10.1177/014920639101700108 · Cited by 48,334 · see citing works
Dess, G. G., & Robinson, R. B. (1984) · Strategic Management Journal · doi:10.1002/smj.4250050306 · Cited by 3,337 · see citing works
HRD interventions, employee competencies and organizational effectiveness: an empirical study
Potnuru, R. K. G., & Sahoo, C. K. (2016) · European Journal of Training and Development · doi:10.1108/ejtd-02-2016-0008 · Cited by 113 · see citing works
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A Review on Competency-Based Succession Planning at Higher Education Institution in Malaysia
Ghazali, M. T., Abdul Rahman, S. A., & Abd. Ghani, M. (2021) · International Journal of Academic Research in Business and Social Sciences · doi:10.6007/ijarbss/v11-i9/11120 · Cited by 11 · see citing works
“Furthermore, organisations need well-planned human resource development (HRD) programmes, such as on- and off-the-job training, job rotation, and educational programmes and seminars to improve and develop employee competency (Salman et al., 2020).”
Background
- Authors
- Salman, M., Ganie, S. A., & Saleem, I.
- Affiliations
- Aligarh Muslim University (IN)
- Corresponding author
- Ganie, Showkat Ahmad
- Venue
- Management and Labour Studies
- Publisher
- SAGE Publications
- Published
- 2020-08-11
- Volume
- 45
- Issue
- 4
- Pages
- 416-432
- ISSN
- 0258-042X (ISSN-L)
- 2321-0710
- OpenAlex
- W3048556817
- Cited by
- 75
- References
- 4
- Citations by year
- 2026: 6 · 2025: 15 · 2024: 14 · 2023: 19 · 2022: 12 · 2021: 9
- FWCI
- 10.93
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Management and Labour Studies (publishedVersion)
- RePEc: Research Papers in Economics (submittedVersion)
- Topics
- Social Sciences › Psychology › Social Psychology › Competency Development and Evaluation
- Social Sciences › Business, Management and Accounting › Accounting › Banking Sector Performance and Management
- Social Sciences › Human Factors and Ergonomics › Employee Performance and Management
- Keywords
- employee competence, organizational performance, resource-based view, state-owned banks, private banks, banking sector, self-competence, competency dimensions, Indian banking sector
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