Measuring organizational performance in the absence of objective measures: the case of the privately-held firm and conglomerate business unit
Abstract
Strategic management researchers often encounter problems obtaining objective measures of selected aspects of organizational performance that are reliable and valid. With privately‐held firms, such data are frequently unavailable. With conglomerate business units, all or parts of such data are inextricably interwoven with corporate‐wide data. This paper examines the usefulness of subjective performance measures, obtained from top management teams, when problems are encountered in obtaining accurate performance data.
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Empirical research in entrepreneurship has validated the appropriateness of subjective venture performance measures and confirmed their significant association with objective metrics.
“Empirical research in entrepreneurship has validated the appropriateness of using subjective measures of venture performance and confirmed their significant association with objective metrics (Dess and Robinson Jr., 1984;Stam and Elfring, 2008;Wall et al., 2004).”
From Work hard or play hard: the effect of leisure crafting on opportunity recognition and venture performance (2023) · cites this paper as Dess and Robinson Jr., 1984
Young ventures often lack objective performance data because of their size and newness.
“2) young ventures often do not report objective performance data due to the size and newness of their firms (Bantel, 1998;Chandler and Hanks, 1993;Dess and Robinson Jr., 1984).”
From Work hard or play hard: the effect of leisure crafting on opportunity recognition and venture performance (2023) · cites this paper as Dess and Robinson Jr., 1984
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Sánchez, Á. M., & Pérez, M. P. (2005) · International Journal of Operations & Production Management · doi:10.1108/01443570510605090 · Cited by 525 · see citing works
- Authors
- Dess, G. G., & Robinson, R. B.
- Affiliations
- Florida State University (US)
- University of South Carolina (US)
- ORCID
- Dess, Gregory G.
- Venue
- Strategic Management Journal
- Publisher
- Wiley
- Published
- 1984-07
- Volume
- 5
- Issue
- 3
- Pages
- 265-273
- ISSN
- 0143-2095 (ISSN-L)
- 1097-0266
- OpenAlex
- W2042217374
- Cited by
- 3,337
- References
- 20
- Citations by year
- 2026: 96 · 2025: 75 · 2024: 77 · 2023: 93 · 2022: 103 · 2021: 118 · 2020: 108 · 2019: 138 · 2018: 143 · 2017: 125 · 2016: 105 · 2015: 182 · 2014: 158 · 2013: 176 · 2012: 154
- FWCI
- 13.24
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Strategic Management Journal (publishedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Management Information Systems › Accounting and Organizational Management
- Social Sciences › Business, Management and Accounting › Strategy and Management › Management and Organizational Practices
- Social Sciences › Business, Management and Accounting › Strategy and Management › Financial Reporting and Valuation Research
- Keywords
- organizational performance evaluation, subjective performance measures, private enterprises, top management teams, data availability
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