Are Providers More Likely to Contribute to Healthcare Disparities Under High Levels of Cognitive Load? How Features of the Healthcare Setting May Lead to Biases in Medical Decision Making
Open accessAbstract
Systematic reviews of healthcare disparities suggest that clinicians’ diagnostic and therapeutic decision making varies by clinically irrelevant characteristics, such as patient race, and that this variation may contribute to healthcare disparities. However, there is little understanding of the particular features of the healthcare setting under which clinicians are most likely to be inappropriately influenced by these characteristics. This study delineates several hypotheses to stimulate future research in this area. It is posited that healthcare settings in which providers experience high levels of cognitive load will increase the likelihood of racial disparities via 2 pathways. First, providers who experience higher levels of cognitive load are hypothesized to make poorer medical decisions and provide poorer care for all patients, due to lower levels of controlled processing (H1). Second, under greater levels of cognitive load, it is hypothesized that healthcare providers’ medical decisions and interpersonal behaviors will be more likely to be influenced by racial stereotypes, leading to poorer processes and outcomes of care for racial minority patients (H2). It is further hypothesized that certain characteristics of healthcare settings will result in higher levels of cognitive load experienced by providers (H3). Finally, it is hypothesized that minority patients will be disproportionately likely to be treated in healthcare settings in which providers experience greater levels of cognitive load (H4a), which will result in racial disparities due to lower levels of controlled processing by providers (H4b) and the influence of racial stereotypes (H4c).The study concludes with implications for research and practice that flow from this framework.
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Decision-making is ideally a controlled process which involves making intentional, conscious and effortful thought.
“Decision-making is ideally a controlled process which involves making intentional, conscious and effortful thought.108”
From Health professionals implicit bias of patients with low socioeconomic status (SES) and its effects on clinical decision-making: a scoping review (2024) · cites this paper as [108]
The Abstract defines controlled processes as involving intentional, conscious, and effortful thought. But Hypothesis 1 says the ideal for clinical decision-making is to shift strategically between automatic and controlled processes when warranted, not to make every decision through controlled processing. (LLM, conf=0.87)
Experimental — accuracy not yet measuredSelf-awareness of one's own prejudice and bias is important when making decisions, but self-awareness is diminished when the HP is busy and does not have sufficient head space to mitigate the impact of potential implicit bias.
“Self-awareness of one’s own prejudice and bias is important when making decisions, but self-awareness is diminished when the HP is busy and does not have sufficient head space to mitigate the impact of potential implicit bias.108”
From Health professionals implicit bias of patients with low socioeconomic status (SES) and its effects on clinical decision-making: a scoping review (2024) · cites this paper as [108]
If the HP is engaged in high levels of mental activity, is stressed or has limited time, then this can interrupt, impair or prevent a controlled thoughtful decision.
“However, if the HP is engaged in high levels of mental activity, is stressed or has limited time, then this can interrupt, impair or prevent a controlled thoughtful decision.108”
From Health professionals implicit bias of patients with low socioeconomic status (SES) and its effects on clinical decision-making: a scoping review (2024) · cites this paper as [108]
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- Authors
- Burgess, D. J.
- Affiliations
- University of Minnesota (US)
- Corresponding author
- Burgess, Diana J.
- ORCID
- Burgess, Diana J.
- Venue
- Medical Decision Making
- Publisher
- SAGE Publications
- Published
- 2009-09-02
- Volume
- 30
- Issue
- 2
- Pages
- 246-257
- ISSN
- 0272-989X (ISSN-L)
- 1552-681X
- PMC
- PMC3988900
- OpenAlex
- W2011620831
- Cited by
- 213
- References
- 155
- Citations by year
- 2026: 12 · 2025: 12 · 2024: 21 · 2023: 21 · 2022: 21 · 2021: 15 · 2020: 18 · 2019: 14 · 2018: 15 · 2017: 15 · 2016: 10 · 2015: 10 · 2014: 6 · 2013: 9 · 2012: 2
- FWCI
- 3.40
- Type
- journal article
- Language
- en
- Open access
- green
- www.ncbi.nlm.nih.gov
- Locations
- Medical Decision Making (publishedVersion)
- PubMed (publishedVersion)
- Europe PMC (PubMed Central) (acceptedVersion)
- PubMed Central (acceptedVersion)
- RePEc: Research Papers in Economics (submittedVersion)
- Funders
- National Heart, Lung, and Blood Institute (R01HL085631)
- Topics
- Health Sciences › Medicine › Family Practice › Clinical Reasoning and Diagnostic Skills
- Social Sciences › Sociology and Political Science › Cultural Competency in Health Care
- Social Sciences › Gender Studies › Diversity and Career in Medicine
- Keywords
- health care disparities, racial disparities, cognitive load, racial stereotypes, controlled processing, provider bias
- MeSH terms
- Decision Making, Health Personnel, Health Services Research, Humans, Physician-Patient Relations, Prejudice, Workload, Racial Groups, Healthcare Disparities
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