Cited by 44Health disparities and outcomesPublic Health and Social InequalitiesObesity and Health Practices

Health professionals implicit bias of patients with low socioeconomic status (SES) and its effects on clinical decision-making: a scoping review

Open access
Job, Claire, Adenipekun, Bami, Cleves, Anne, Gill, Paul, Samuriwo, Ray·2024·BMJ Open

Abstract

Objectives: Research indicates that people with lower socioeconomic status (SES) receive inferior healthcare and experience poorer health outcomes compared with those with higher SES, in part due to health professional (HP) bias. We conducted a scoping review of the impact of HP bias about SES on clinical decision-making and its effect on the care of adults with lower SES. Design: JBI scoping review methods were used to perform a systematic comprehensive search for literature. The scoping review protocol has been published in BMJ Open . Data sources: Medline, Embase, ASSIA, Scopus and CINAHL were searched, from the first available start date of the individual database to March 2023. Two independent reviewers filtered and screened papers. Eligibility criteria: Studies of all designs were included in this review to provide a comprehensive map of the existing evidence of the impact of HP bias of SES on clinical decision-making and its effect on the care for people with lower SES. Data extraction and synthesis: Data were gathered using an adapted JBI data extraction tool for systematic scoping reviews. Results: Sixty-seven papers were included from 1975 to 2023. 35 (73%) of the included primary research studies reported an association between HP SES bias and decision-making. Thirteen (27%) of the included primary research studies did not find an association between HP SES bias and decision-making. Stereotyping and bias can adversely affect decision-making when the HP is fatigued or has a high cognitive load. There is evidence of intersectionality which can have a powerful cumulative effect on HP assessment and subsequent decision-making. HP implicit bias may be mitigated through the assertiveness of the patient with low SES. Conclusion: HP decision-making is at times influenced by non-medical factors for people of low SES, and assumptions are made based on implicit bias and stereotyping, which compound or exacerbate health inequalities. Research that focuses on decision-making when the HP has a high cognitive load, would help the health community to better understand this potential influence.

AI snapshot

Written from the paper’s full text.

TL;DR

This scoping review maps evidence on health professionals’ implicit socioeconomic status (SES) bias and its effects on clinical decision-making for adults with lower SES. Across 67 included publications, most primary studies found an association between SES bias and decision-making, with stereotyping, cognitive load, and intersectionality identified as key influences.

Key findings

  • Of 48 included primary research studies, 35 (73%) reported an association between HP SES bias and decision-making, while 13 (27%) did not.
  • By professional group, links were found for doctors (23/31, 74%), medical students (3/4, 75%), multiprofessional teams (5/6, 83%), and nurses (3/4, 75%); occupational therapists had 0/1 and psychological therapists 1/2.
  • Specialty-specific links were reported in pain assessment/management (7/7, 100%), coronary heart disease (7/8, 87.5%), cancer care (6/7, 86%), and obstetrics/contraception (4/5, 80%).
  • Stereotyping and bias can adversely affect decision-making when HPs are fatigued or have high cognitive load; intersectionality can have a cumulative effect, and patient assertiveness may mitigate implicit bias. Four Haider et al studies found high implicit preference for high SES—90.7% of doctors (n=215), 93% of nurses (n=245), and 86% of medical students (n=211)—but no link to decision-making in those studies.

Methods

  • JBI scoping review methodology, reported per PRISMA-ScR, with a published a priori protocol; two independent reviewers screened and selected papers.
  • Searched Medline, Embase, ASSIA, Scopus, and CINAHL from first available date to March 2023, plus key organisation websites and backward/forward citation chaining; 11,823 publications were screened, 542 reviewed for eligibility, and 67 retained.
  • Included studies of all designs; 48 were original research and 19 were reviews, commentaries, or opinion pieces. Data were extracted using an adapted JBI tool and mapped using the PAGER framework.

Limitations

  • The paper states that only English-language studies were included due to unfunded status and no translation facility, and that the quality of included literature was not evaluated, consistent with scoping review methodology.
  • The paper states that most included publications were from North America and Europe (global north), limiting relevance to other parts of the world, especially the global south.
  • The text makes evident that no studies explored implicit bias in pharmacists’ decision-making, and there was insufficient data on occupational therapists and psychological therapists to draw meaningful conclusions.

Model-written summary. Check it against the paper before relying on it.

Integrity signals

Registry

Crossref · 10.1136/bmjopen-2023-081723

Cites

116 of 116 references verified0 citation errors · 0 not checkable

Statistics

Nothing to recompute.

Claims the paper makes

44 of 134 cited sources checked · 19 supported · 1 flagged · accuracy not yet measured

  • Premisecitation

    Care people receive is subject to HP implicit bias arising from perceptions of patients with low SES.

    “There is evidence that suggests the care people receive is subject to Health Professionals (HPs) implicit bias arising from perceptions of patients with low SES.10”
    Quote in the paperSubstantial claim1 of 1 sources checked
  • Premisecitation

    FitzGerald and Hurst's review discusses evidence that social class may invoke more salient bias than bias associated with other characteristics such as race.

    “FitzGerald and Hurst’s review16 discusses evidence that social class may invoke more salient bias than bias associated with other characteristics such as race.”
    Quote in the paperNot a substantial claim1 of 1 sources checked
    • cites [16] FitzGerald C , Hurst S . Implicit bias in healthcare professionals: a systematic review. BMC Med Ethics 2017;18. doi:10.1186/s12910-017-0179-8 source
  • Findingcitation

    In these studies, the high levels of implicit SES bias were not evident in HP's decision-making.

    “However, in these studies,27–29 the high levels of implicit SES bias were not evident in HP’s decision-making.”
    Quote in the paperSubstantial claim1 of 3 sources checked
    • cites [27] source
    • cites [28] source
    • cites [29] source
  • Premisecitation

    Willems et al found that patients with lower SES had a less positive dialogue with their doctor, characterised by lower levels of information giving, less interactive discourse and a lower level of doctor advice/instruction.

    “Willems et al 12 found that patients with lower SES had a less positive dialogue with their doctor, characterised by lower levels of information giving, less interactive discourse and a lower level of doctor advice/instruction.”
    Quote in the paperNot a substantial claim1 of 1 sources checked
    • cites [12] source

      The Conclusions (§4.1; page unavailable) report less information and less participatory communication with lower-SES patients. The Verbal behaviour section (§3.1.1; page unavailable) reports that doctors said they gave these patients less advice, but the review does not establish a lower level of instruction; its conclusion instead describes a more directive consulting style. (LLM, conf=0.83)

      Experimental — accuracy not yet measured
  • Premisecitation

    A consensus exists among researchers that the IAT lacks high test-retest reliability in the same individual.

    “A consensus exists among researchers with regard to the IAT’s lack of a high test–retest reliability in the same individual.16”
    Quote in the paperNot a substantial claim1 of 1 sources checked
    • cites [16] FitzGerald C , Hurst S . Implicit bias in healthcare professionals: a systematic review. BMC Med Ethics 2017;18. doi:10.1186/s12910-017-0179-8 source

      The Results (Identified studies and Limitations; page not provided) describe how the reviewed studies used the IAT, while the Discussion addresses its relationship to clinical behaviour. None of these passages addresses test–retest reliability within individuals or a researcher consensus about it; searches for those terms and temporal stability found no relevant passage. (LLM, conf=0.72)

      Experimental — accuracy not yet measured
  • May combine two claims. 51
  • Classified as probably not a substantial claim. 44
  • May combine two claims.

    Findingown data

    Significantly fewer studies focused on interprofessional or multidisciplinary teams (n=6), nurses (n=4), and medical students (n=4).

    “It is worth noting that just under two-thirds (n=31)9 18 19 25 28 47 50–74 of research papers on HP SES implicit bias and decision-making focused on doctors/physicians, with significantly less studies focusing on interprofessional or multidisciplinary teams (n=6),75–80 nurses (n=4)29 81–83 and medical students (n=4).27 84–86”
    Quote in the paperSubstantial claim3 of 8 sources checked
    • cites [75] source
    • cites [76] Smith-Oka, 2012, Bodies of risk: constructing motherhood in a mexican public hospital, Soc Sci Med source
    • cites [77] source
    • cites [78] source

      The Methods (The Swedish Register of Cardiopulmonary Resuscitation; Selection of patients, pages unavailable) describe a study of patient-level cardiac-arrest records, not a study focused on interprofessional or multidisciplinary teams. The Discussion (Clinical implications, page unavailable) mentions cardiac-arrest teams only as possible recipients of future equality training. This paper therefore does not fit the team-focused category for which it is cited; it also does not establish the citing review’s count of six studies. (LLM, conf=0.78)

      Checked by a reasoning model — may be wrong.

      Experimental — accuracy not yet measured
    • cites [79] Bernardes, 2021, Classism in pain assessment and management: the mediating role of female patient dehumanization and perceived life hardship, Pain source
    • cites [80] Bruno, 2022, Is sociodemographic status associated with empathic communication and decision quality in diabetes care?, J Gen Intern Med source
    • cites 29 81–83

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

    • cites 27 84–86

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    People with lower SES tend to have a shorter life expectancy and worse health-related outcomes compared with more affluent people.

    “There is a wide range of robust empirical evidence from many settings which indicates that people with lower SES tend to have a shorter life expectancy and worse health-related outcomes in comparison to more affluent people.1–4”
    Quote in the paperNot a substantial claim1 of 4 sources checked
    • cites [1] Marmot M . Fairer society healthy lives: the marmot review. Strategy review of health inequalities in england, 2010. Available: https://www.gov.uk/research-for-development-outputs/fair-society-healthy-lives-the-marmot-review-strategic-review-of-health-inequalities-in-england-post-2010

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

    • cites [2] Black D . London Pengiun; Inequalities in helath: the black report, 1980. Available: https://www.sochealth.co.uk/national-health-service/public-health-and-wellbeing/poverty-and-inequality/the-black-report-1980/the-origin-of-the-black-report/

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

    • cites [3] source
    • cites [4] source

      The Results passages concern sensory-cortex activity and stimulus detection, while Materials and Methods > Animals describes a study in rats; no page numbers are available in our copy. Searches for socioeconomic status, life expectancy, income, mortality, and related health outcomes found no passage addressing the claimed comparison between people of lower and higher SES. (LLM, conf=0.78)

      Experimental — accuracy not yet measured
  • Classified as probably not a substantial claim. May combine two claims.

    Premisecitation

    FitzGerald and Hurst's systematic review indicated that biases are likely to influence diagnosis, treatment decisions and levels of patient care.

    “FitzGerald and Hurst’s systematic review16 explored HPs implicit biases relating to race/ethnicity, age, gender and SES and indicated that biases are likely to influence diagnosis, treatment decisions and levels of patient care.”
    Quote in the paperSubstantial claim1 of 1 sources checked
    • cites [16] FitzGerald C , Hurst S . Implicit bias in healthcare professionals: a systematic review. BMC Med Ethics 2017;18. doi:10.1186/s12910-017-0179-8 source
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Study design and conductcitation

    The scoping review was conducted using JBI methodology and reported in line with PRISMA-ScR guidelines.

    “We conducted a scoping review using Joanna Briggs Institute (JBI) methodology39 40 as set out in our a priori published protocol13 and reported our results in line with the Preferred Reporting Items for Systematic Reviews and Meta-Analyses for Protocols and Scoping Reviews (PRISMA-ScR) guidelines.41 42”
    Quote in the paperNot a substantial claim1 of 3 sources checked
    • cites 39 40

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

    • cites [13] Job, 2022, Health professional’s implicit bias of adult patients with low socioeconomic status (SES) and its effects on clinical decision-making: a Scoping review protocol, BMJ Open source
    • cites 41 42

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • May combine two claims.

    Findingcitation

    Three of these studies reported that 90.7% of doctors (n=215), 93% of nurses (n=245) and 86% of medical students (n=211) demonstrated an implicit preference towards people with High SES.

    “Three of these studies reported that 90.7% of doctors (n=215)28, 93% of nurses (n=245)29 and 86% of medical students (n=211)27 demonstrated an implicit preference towards people with High SES.”
    Quote in the paperSubstantial claim1 of 3 sources checked
    • cites [28] source
    • cites [29] source
    • cites [27] source

      The Results report an implicit upper-class preference in 174 of 202 students with complete surveys (86%). They also say 211 students volunteered, but only 202 completed surveys, so n=211 is not the denominator for the reported 86%. The doctors and nurses figures are attached to other citations, not this paper. (LLM, conf=0.88)

      Experimental — accuracy not yet measured
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Study design and conductreasoning

    Only publications in English were included because the study was unfunded with no facility for translation.

    “We only included publications in English as this was an unfunded study with no facility for translation.13”
    Quote in the paperNot a substantial claim1 of 1 sources checked
    • cites [13] Job, 2022, Health professional’s implicit bias of adult patients with low socioeconomic status (SES) and its effects on clinical decision-making: a Scoping review protocol, BMJ Open source
  • May combine two claims.

    Premisecitation

    Self-awareness of one's own prejudice and bias is important when making decisions, but self-awareness is diminished when the HP is busy and does not have sufficient head space to mitigate the impact of potential implicit bias.

    “Self-awareness of one’s own prejudice and bias is important when making decisions, but self-awareness is diminished when the HP is busy and does not have sufficient head space to mitigate the impact of potential implicit bias.108”
    Quote in the paperSubstantial claim1 of 1 sources checked
  • May combine two claims.

    Interpretationcitation

    SES-related stereotypes seem to be a contributing factor that maintains health inequalities, given that HP decision-making appears to lead to unwarranted variations in care and treatment.

    “Consequently, SES-related stereotypes seem to be a contributing factor that maintains health inequalities, given that HP decision-making appears to lead to unwarranted variations in care and treatment.64”
    Quote in the paperSubstantial claim1 of 1 sources checked
    • cites [64] source

      The Results section on diagnosed diabetes with emerging foot neuropathy reports that lower-SES patients with identical symptoms were less likely to receive several recommended examinations and might be diagnosed later. The Discussion links variable physician decisions to health care disparities. The paper does not establish that SES-related stereotypes caused those decisions. (LLM, conf=0.85)

      Experimental — accuracy not yet measured
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    Warmth is evaluated first because it predicts future behaviour; capability is judged more slowly as it reflects the other person's ability to act competently.

    “Warmth is evaluated first because it predicts future behaviour; capability is judged more slowly as it reflects the other person’s ability to act competently.26”
    Quote in the paperNot a substantial claim1 of 1 sources checked
    • cites [26] Durante, 2017, How social-class stereotypes maintain inequality, Curr Opin Psychol source

      The Social-Class Stereotype Content and Social-Class Stereotypes’ Academic Consequences sections discuss warmth, trustworthiness, and competence as stereotype dimensions. Neither those passages nor searches for evaluation order, future behaviour, and slower capability judgments address the claimed timing or its explanation. (LLM, conf=0.72)

      Experimental — accuracy not yet measured
  • May combine two claims.

    Findingcitation

    Heart rhythm monitoring was significantly associated with less delay, shorter duration, increased immediate survival and 30-day survival.

    “Heart rhythm monitoring was significantly associated with less delay, shorter duration, increased immediate survival and 30-day survival.78”
    Quote in the paperSubstantial claim1 of 1 sources checked
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    SES can be signalled in many ways, the way a person dresses, their mannerisms or their accent and these cues lead to behaviour changes that impact on the interaction between people.

    “SES can be signalled in many ways, the way a person dresses, their mannerisms or their accent and these cues lead to behaviour changes that impact on the interaction between people.26”
    Quote in the paperNot a substantial claim1 of 1 sources checked
    • cites [26] Durante, 2017, How social-class stereotypes maintain inequality, Curr Opin Psychol source
  • Probably not a substantial claim: may not pass S2 (checkable).

    Premisecitation

    Decision-making is ideally a controlled process which involves making intentional, conscious and effortful thought.

    “Decision-making is ideally a controlled process which involves making intentional, conscious and effortful thought.108”
    Quote in the paperNot a substantial claim1 of 1 sources checked
    • cites [108] source

      The Abstract defines controlled processes as involving intentional, conscious, and effortful thought. But Hypothesis 1 says the ideal for clinical decision-making is to shift strategically between automatic and controlled processes when warranted, not to make every decision through controlled processing. (LLM, conf=0.87)

      Experimental — accuracy not yet measured
  • May combine two claims.

    Findingcitation

    In Anastas et al and Wilson's studies, this led to disproportionate concerns about possible opioid addiction and triggered 'gate keeping' behaviours in the HP, affecting pain management decisions.

    “Anastas et al 72 and Wilson’s81 studies both found that people with low SES were often viewed as being untrustworthy and incapable during pain assessment, which led to disproportionate concerns about possible opioid addiction and triggered ‘gate keeping’ behaviours in the HP and this affected pain management decisions.”
    Quote in the paperSubstantial claim1 of 2 sources checked
    • cites [72] Anastas, 2020, The unique and interactive effects of patient race, patient socioeconomic status, and provider attitudes on chronic pain care decisions, Ann Behav Med source

      The Discussion (page not provided) reports that providers were more likely to use opioid contracts with low-SES patients and suggests that beliefs about opioid misuse likely contributed. It does not establish that providers viewed these patients as incapable, specifically feared addiction, or engaged in broader ‘gate keeping’ behaviours. The paper also reports that providers were more likely to recommend opioids to low-SES patients. (LLM, conf=0.85)

      Experimental — accuracy not yet measured
    • cites [81] Wilson, 2009, Can patient lifestyle influence the management of pain?, J Clin Nurs source
  • May combine two claims.

    Interpretationcitation

    The intersectional interaction between different factors is arguably a reflection of the continuous nature of perceived warmth and capability matrix as previously described in the SCM, but the outcome for the patient can be bleaker when racial and class biases stereotypes overlap.

    “The intersectional interaction between different factors is arguably a reflection of the continuous nature of perceived warmth and capability matrix as previously described in the SCM, but the outcome for the patient can be bleaker when racial and class biases stereotypes overlap.26”
    Quote in the paperNot a substantial claim1 of 1 sources checked
    • cites [26] Durante, 2017, How social-class stereotypes maintain inequality, Curr Opin Psychol source

      Split into 2 atoms — 0 confirmed, 1 partially supported, 0 disputed, 0 misattributed, 0 unverifiable, 1 not checked. Expand the claim to see per-atom verdicts.

      Experimental — accuracy not yet measured
  • May combine two claims.

    Premisecitation

    Stereotypes and prejudices are stackable and the proclivity towards discriminatory attitudes, tendencies and behaviours rises as the perceived vulnerability of the person seeking or receiving care increases.

    “Stereotypes and prejudices are stackable and the proclivity towards discriminatory attitudes, tendencies and behaviours rises as the perceived vulnerability of the person seeking or receiving care increases.16”
    Quote in the paperSubstantial claim1 of 1 sources checked
    • cites [16] FitzGerald C , Hurst S . Implicit bias in healthcare professionals: a systematic review. BMC Med Ethics 2017;18. doi:10.1186/s12910-017-0179-8 source

      The Discussion (page not supplied) describes intersectionality and reports an example in which bias appeared against low-SES Latina patients but not high-SES Latina patients. That supports the idea that disadvantages can interact. The Results (page not supplied) say these interactions are varied, however; the review does not establish that discriminatory attitudes or behaviours consistently rise as a patient's perceived vulnerability increases. (LLM, conf=0.87)

      Experimental — accuracy not yet measured
  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing).

    Premisecitation

    Health inequalities only endure because of a lack of insight or willingness to address social injustice, social indifference, an ideological stance or a vacuum of leadership.

    “Health inequalities only endure because of a lack of insight or willingness to address social injustice, social indifference, an ideological stance or a vacuum of leadership.115”
    Quote in the paperNot a substantial claim1 of 1 sources checked
    • cites [115] Hassan, 2023, Minding the gap: the importance of active facilitation in moving boundary objects from in-theory to in-use as a tool for knowledge mobilisation, SSM Qual Res Health source

      The Background (p. 1) attributes the persistence of health inequalities to an inability or unwillingness to act on entrenched social injustices, citing ideology, lack of leadership and societal indifference. It does not say these are the only reasons inequalities endure, so the citing sentence's “only” overstates the source. (LLM, conf=0.84)

      Experimental — accuracy not yet measured
  • May combine two claims.

    Interpretationcitation

    HP decision-making is also subject to non-medical factors, as assumptions are often made about the care of people of low SES based on bias and stereotyping, which causes or exacerbates health inequalities that can adversely affect patient's clinical outcomes.

    “HP decision-making is also subject to non-medical factors, as assumptions are often made about the care of people of low SES based on bias and stereotyping, which causes or exacerbates health inequalities that can adversely affect patient’s clinical outcomes.64”
    Quote in the paperSubstantial claim1 of 1 sources checked
    • cites [64] source

      Split into 2 atoms — 0 confirmed, 2 partially supported, 0 disputed, 0 misattributed, 0 unverifiable. Expand the claim to see per-atom verdicts.

      Experimental — accuracy not yet measured
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    FitzGerald and Hurst's systematic review which explored implicit bias in healthcare professionals, highlighted how perceptions relating to race, SES and gender intersect but also interact in complex ways.

    “FitzGerald and Hurst’s16 systematic review which explored implicit bias in healthcare professionals, highlighted how perceptions relating to race, SES and gender intersect but also interact in complex ways.”
    Quote in the paperNot a substantial claim1 of 1 sources checked
    • cites [16] FitzGerald C , Hurst S . Implicit bias in healthcare professionals: a systematic review. BMC Med Ethics 2017;18. doi:10.1186/s12910-017-0179-8 source
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    People who are lesbian, gay, bisexual, transgender or identify as queer are more likely to have multiple risks for cardiovascular disease than their heterosexual peers.

    “For example, there is evidence which shows that controlling for SES, people who are of Afro-Caribbean heritage are three times more likely to be diagnosed with diabetes than their counterparts of European heritage, while people who are lesbian, gay, bisexual, transgender or identify as queer are more likely to have multiple risks for cardiovascular disease than their heterosexual peers.4”
    Quote in the paperNot a substantial claim1 of 1 sources checked
    • cites [4] source

      The Materials and Methods (Animals; page unavailable) describes a study of five female rats, and the Discussion (page unavailable) addresses neural beta-bursts and stimulus detection. Searches for LGBTQ identity, heterosexual peers, and cardiovascular risk factors found no passage addressing the claimed comparison. (LLM, conf=0.76)

      Experimental — accuracy not yet measured
  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing).

    Premisecitation

    Genuine changes in behaviour and improvement in any human endeavour can only arise when there is a genuine acceptance of the truth of the situation, specifically facts and issues at hand, including any implicit biases, with a concomitant theory of action.

    “genuine changes in behaviour and improvement in any human endeavour can only arise when there is a genuine acceptance of the truth of the situation, specifically facts and issues at hand, including any implicit biases, with a concomitant theory of action.119”
    Quote in the paperNot a substantial claim1 of 1 sources checked
    • cites [119] Samuriwo, 2022, Interprofessional collaboration-time for a new theory of action?, Front Med (Lausanne) source

      In “Toward a New Theory of Action” (page unavailable), the paper says meaningful change arises when people understand things as experienced and have a theory of action reflecting their reality. Its discussion concerns improving interprofessional collaboration in healthcare; it does not establish that change in any human endeavour can *only* occur through accepting facts and implicit biases. (LLM, conf=0.87)

      Experimental — accuracy not yet measured
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    A motivated HP who offers more time, seeks the input of the patient and consciously considers equality and/or equity can build a dialogue with the person based on 'what matters most to them'.

    “A motivated HP who offers more time, seeks the input of the patient and consciously considers equality and/or equity can build a dialogue with the person based on ‘what matters most to them’.103”
    Quote in the paperNot a substantial claim1 of 1 sources checked
    • cites [103] Fiske, 2015, Intergroup biases: a focus on stereotype content, Curr Opin Behav Sci source

      The Overview and Conclusion discuss stereotype content, prejudice and discriminatory tendencies, not how health professionals build patient dialogue. Searches for patient input, additional time, equality or equity, and ‘what matters most’ found no passage addressing the claimed approach. Page numbers were not available in our copy. (LLM, conf=0.74)

      Experimental — accuracy not yet measured
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingown data

    The review screened 11,823 publications across different decades.

    “In our search strategy, we purposively cast a wide net to capture all relevant published papers because of the complexity of defining SES and in total, we screened 11 823 publications across different decades.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Findingcitation

    Four papers by Haider et al did not find a link between SES and decision-making but detected high levels of implicit favourable bias towards people with high SES, in doctors, nurses and medical students.

    “Interestingly, four papers by Haider et al 27–29 67 did not find a link between SES and decision-making but detected high levels of implicit favourable bias towards people with high SES, in doctors,28 67 nurses29 and medical students.27”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites 27–29 67

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingcitation

    Some studies (n=6) used the IAT to gather data regarding participants' favourable bias as a precursor to vignette examination of decision-making.

    “Some studies (n=6)27–29 67 68 72 used the IAT to gather data regarding the participants’ favourable bias as a precursor to vignette examination of decision-making.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites 27–29 67 68 72

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Findingown data

    542 studies were reviewed for eligibility and 67 publications were retained for inclusion.

    “We reviewed 542 studies for eligibility and retained 67 publications for inclusion in the scoping review.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Findingown data

    48 of the 67 included papers (72%) reported original research; the remaining were commentaries or opinion pieces (n=15) and reviews (n=4).

    “48 of the 67 included papers (72%) reported on original research while the remaining papers were commentaries or opinion pieces (n=15) and reviews (n=4) about aspects of SES and HP decision-making.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingreasoning

    The number of papers exploring decisions made by non-medical HPs gained interest in the literature after 2008.

    “The number of papers exploring decisions made by non-medical HPs gained interest in the literature after 2008 and reflects the changing landscape of healthcare decision-making, and the extended role of Nurses and Allied HPs.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingown data

    For the other specialties listed in table five, a single research paper was included: asthma, dermatology, kidney transplantation, palliative care and sickle cell disease.

    “For the other specialties listed in table five a single research paper was included; asthma73, dermatology63, kidney transplantation52, palliative care47 and sickle cell disease.86”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites 73 63 52 47 86

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • May combine two claims.

    Findingcitation

    In these studies HPs considered women with low SES to be untrustworthy, bad mothers and/or promiscuous, as well as lacking capacity to make sensible decisions about planning future pregnancies.

    “In these studies HPs considered women with low SES to be untrustworthy, bad mothers and/or promiscuous, as well as lacking capacity to make sensible decisions about planning future pregnancies.65 76 77”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites 65 76 77

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • May combine two claims.

    Findingown data

    Included papers used proxy measures such as occupation/employment (n=15), education (n=14), income/finances (n=11), appearance/dress (n=7), health insurance (n=3).

    “Included papers used proxy measures such as occupation/employment (n=15),25 27 29 47 53–55 65 68 71 72 81 84 85 89 education (n=14),9 28 52 58 59 61–63 70 78–80 82 89 income/finances (n=11),9 18 57 69 71 72 74–76 78 80 appearance/dress (n=7),19 25 53 64 83 85 88 health insurance (n=3).18 19 56”
    Quote in the paperSubstantial claim0 of 3 sources checked
    • cites 25 27 29 47 53–55 65 68 71 72 81 84 85 89

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

    • cites 9 28 52 58 59 61–63 70 78–80 82 89

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

    • cites 9 18 57 69 71 72 74–76 78 80

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • May combine two claims.

    Findingcitation

    McKinlay et al explored non-medical influences on HP decision-making for patients with coronary heart disease and found that discriminatory attitudes and behaviours were linked to the patient's age, perceived level of income and insurance status.

    “McKinlay et al 18 explored non-medical influences on HP decision-making for patients with coronary heart disease and found that discriminatory attitudes and behaviours were linked to the patient’s age, perceived level of income and insurance status.”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites [18] source
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.

    Findingnone given

    Research in this area has grown and evolved significantly and the disciplinary focus has recently shifted from doctors to the wider healthcare team.

    “Research in this area has grown and evolved significantly and the disciplinary focus has recently shifted from doctors to the wider healthcare team.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Findingcitation

    Manderbacka exploration of decision-making in relation to 'white collar' and 'blue collar' patients found that doctors were more likely to take a 'doctor-centred model' for communication, assessment and decision-making with patients from a 'blue collar' background but tended to adopt a 'person-centred and shared decision-making model' with 'white collar' background patients.

    “Manderbacka55 exploration of decision-making in relation to ‘white collar’ and ‘blue collar’ patients found that doctors were more likely to take a ‘doctor-centred model’ for communication, assessment and decision-making with patients from a ‘blue collar’ background but tended to adopt a ‘person-centred and shared decision-making model’ with ‘white collar’ background patients.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [55] source
  • May combine two claims.

    Findingcitation

    Krupat et al explored the effect of patient assertiveness in HP decision-making for older adults with breast cancer and similarly discovered that patients with low SES were more likely to have full staging of their cancer investigated when they made assertive requests.

    “Krupat et al 51 explored the effect of patient assertiveness in HP decision-making for older adults with breast cancer and similarly discovered that patients with low SES were more likely to have full staging of their cancer investigated when they made assertive requests.”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites [51] source
  • May combine two claims.

    Findingcitation

    Older adults with low income and without medical insurance were less likely to receive a primary cardiac diagnosis, however, this discrimination did not affect younger patients who were low income and without insurance.

    “Older adults with low income and without medical insurance were less likely to receive a primary cardiac diagnosis, however, this discrimination did not affect younger patients who were low income and without insurance.18”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [18] source
  • Probably not a substantial claim: may not pass S4 (based).

    Findingnone given

    There remains limited understanding about the circumstances in which implicit bias is most likely to appear.

    “While there remains limited understanding about the circumstances in which implicit bias is most likely to appear”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim. May combine two claims.

    Findingcitation

    There appears to be a gap in the evidence that requires further exploration, specifically, there are as yet unanswered questions about how training can successfully raise awareness of SES bias, and how the impact of this training on clinical practice can be assessed or evaluated in the short term and longer term.

    “There appears to be a gap in the evidence that requires further exploration, specifically, there are as yet unanswered questions about how training can successfully raise awareness of SES bias, and how the impact of this training on clinical practice can be assessed or evaluated in the short term and longer term.116”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites [116] Heffernan M . Wilful blindness. London., Simon and Schuster Uk Ltd; 2019.

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Probably not a substantial claim: may not pass S4 (based).

    Findingreasoning

    Some evidence suggests that implicit bias is related to the health professional's cognitive load, as time pressures can diminish self-awareness.

    “some evidence suggests that this might be related to the HP’s cognitive load, as time pressures can diminish self-awareness.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim.

    Findingcitation

    There is a gap in understanding mechanisms that prevent or inhibit the implicit judgement surfacing as explicit actions, particularly related to HP time and cognitive load.

    “There is a gap in understanding mechanisms that prevent or inhibit the implicit judgement surfacing as explicit actions, particularly related to HP time and cognitive load.61 108”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites 61 108

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • May combine two claims.

    Premisecitation

    Implicit biases affect HPs decision-making about different aspects of patient care, such as diagnosis and treatment, often with deleterious consequences for the healthcare of people that are minoritised, marginalised or othered.

    “Implicit biases affect HPs decision-making about different aspects of patient care, such as diagnosis and treatment, often with deleterious consequences for the healthcare of people that are minoritised, marginalised or othered.17”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites [17] Maule, 2002, Heuristics, biases and strategic decision making, Psychologist

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • May combine two claims.

    Premisecitation

    HPs and patients hold implicit biases alike, which hinder the formation of a therapeutic healthcare relationship, patient experience, clinical decision-making and care quality.

    “HPs and patients hold implicit biases alike, which hinder the formation of a therapeutic healthcare relationship, patient experience, clinical decision-making and care quality.9”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [9] source
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Study design and conductnone given

    The scoping review and its protocol were developed with a member of the public (BA).

    “This scoping review (and its previously published protocol) has been developed with a member of the public (BA).”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    The construct validity of the IAT, as well as its efficacy as a measure of implicit bias, especially as a predictor of real-life behaviour, is contested.

    “However, the construct validity of the IAT, as well as its efficacy as a measure of implicit bias, especially as a predictor of real-life behaviour in the context of everyday life is contested.16 21 30 32”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites 16 21 30 32

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Study design and conductreasoning

    Due to the nature of funding, only studies published in English were included, and therefore, this scoping review may have excluded relevant literature published in other languages.

    “Due to the nature of funding, only studies published in English were included, and therefore, this scoping review may have excluded relevant literature published in other languages.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Premisecitation

    The IAT is the most established way of measuring implicit bias and has strong psychometric properties in comparison to other implicit measures.

    “The Implicit Association Test (IAT) is the most established way of measuring implicit bias and has strong psychometric properties in comparison to other implicit measures.21 27–30”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites 21 27–30

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given

    Stereotyping and bias can adversely affect decision-making when the HP is fatigued or has a high cognitive load.

    “Stereotyping and bias can adversely affect decision-making when the HP is fatigued or has a high cognitive load.”
    Quote in the paperNot a substantial claim
    • Rests on an assumption: The included studies' reported associations between SES and HP decision-making reflect real-world clinical decision-making.
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Study design and conductreasoning

    BA's lived experience and perspective directly shaped the design, results, discussion and implication sections of this work.

    “Therefore, BA’s lived experience and perspective have directly shaped the design, results, discussion and implication sections of this work.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S4 (based).

    Interpretationnone given

    This scoping review is the first to scope wider literature about the reported impact of HP SES-related bias on clinical decision-making, through a comprehensive and systematic search of all available evidence.

    “As far as we are aware, this scoping review is the first to scope wider literature about the reported impact of HP SES-related bias on clinical decision-making, through a comprehensive and systematic search of all the available evidence.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Study design and conductcitation

    The adapted JBI data extraction form was tested on the first five papers and then adapted as per JBI guidance.

    “This access database form was tested on the first five papers and then adapted as per JBI guidance to gather all information pertinent to the review questions.43”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [43] Briggs J . Template source of evidence details, characteristics and results extraction instrument; 2020: available at: JBI template source of evidence details, characteristics and results extraction instrument. JBI manual for evidence synthesis. s.l, 2020. Available: https://wiki.jbi.global/display/MANUAL/Appendix+11.1+JBI+template+source+of+evidence+details%2C+characteristics+and+results+extraction+instrument

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Study design and conductown data

    Titles and abstracts of included papers were independently filtered by two members of the project team.

    “In the first filter, the titles and abstracts of the included papers were assessed against the inclusion criteria and independently filtered by two members of the project team (CJ and RS).”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.

    Study design and conductnone given

    This scoping review has a previously published protocol and has been conducted in line with international standards for best practice, to ensure rigour and transparency.

    “This scoping review has a previously published protocol and has been conducted in line with international standards for best practice, to ensure rigour and transparency.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Beyer et al found that education and SES were identified as barriers to HP making equitable treatment decisions.

    “Beyer et al 20 explored factors that influence treatment decisions in localised kidney cancer and found that education and SES, were identified as barriers to HP making equitable treatment decisions.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [20] Beyer, 2021, The current evidence for factors that influence treatment decision making in localized kidney cancer: a mixed methods systematic review, J Urol source
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Study design and conductreasoning

    In keeping with the nature of a scoping review, the quality of literature collected was not evaluated.

    “In keeping with the nature of a scoping review, the quality of literature collected was not evaluated.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    The stereotype content model (SCM) was first proposed by Fiske and provides a theory that explains how individuals form impressions, assumptions and judgements of other individuals or groups based on their perceived warmth or capability.

    “The stereotype content model (SCM) was first proposed by Fiske103 104 and provides a theory that explains how individuals form impressions, assumptions and judgements of other individuals or groups based on their perceived warmth or capability.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites 103 104

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • May combine two claims.

    Interpretationreasoning

    The words, terminology and language in reference to the people seeking or receiving care seem to be a key influence and, in some cases, a predeterminant of HP attitudes and behaviour that can adversely affect clinical outcomes.

    “Therefore, the words, terminology and language in reference to the people seeking or receiving care seem to be a key influence and, in some cases, a predeterminant of HP attitudes and behaviour that can adversely affect clinical outcomes.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Premisecitation

    Stereotypes do not need to be consciously recognised to generate discrimination, they can be subconsciously held and triggered in such a way that people use them to frame their actions and to rationalise what they do, or do not do, in an automatic process with little or no thought or self-awareness.

    “Stereotypes do not need to be consciously recognised to generate discrimination, they can be subconsciously held and triggered in such a way that people use them to frame their actions and to rationalise what they do, or do not do, in an automatic process with little or no thought or self-awareness.105”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites [105] source
  • May combine two claims.

    Interpretationcitation

    SES-related discrimination was associated with HP decision-making about who gets cardiac monitoring, which impacted timely cardiac arrest care and patient survival.

    “In this instance, SES-related discrimination was associated with HP decision-making about who gets cardiac monitoring, which impacted timely cardiac arrest care and patient survival.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing).

    Premisecitation

    SES is invariably multifaceted and complex.

    “We are aware that the inclusion of papers with single discrete measures such as these may be contested from a social science perspective, as SES is invariably multifaceted and complex.17”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [17] Maule, 2002, Heuristics, biases and strategic decision making, Psychologist

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • May combine two claims.

    Interpretationreasoning

    HPs are less patient-centred in these circumstances and the unique features of the patient can be replaced with stereotypical patterns based on the patient belonging to a certain social group/s.

    “Therefore, HPs are less patient-centred in these circumstances and the unique features of the patient (which are discovered during comprehensive assessment) can be replaced with stereotypical patterns based on the patient belonging to a certain social group/s.11 107 108”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites 11 107 108

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Probably not a substantial claim: may not pass S2 (checkable). May combine two claims.

    Premisecitation

    The utility of vignette approach in decision-making studies is contingent on the researcher's ability to craft and word a written or visual vignette that reflects the complex nature of reality, and that sets out key information in line with best scientific practice.

    “However, the utility of this approach in decision-making studies is contingent on the researcher’s ability to craft and word a written or visual vignette that reflects the complex nature of reality, and that sets out key information in line with best scientific practice.94–96 99”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites 94–96 99

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • May combine two claims.

    Interpretationcitation

    Patients are less likely to participate in dialogue and shared decision-making if they perceive the HP as judgemental, in this way, HP bias can trigger the patient's bias in a dynamic way, adversely affecting dialogue and patient-centred care.

    “Patients are less likely to participate in dialogue and shared decision-making if they perceive the HP as judgemental, in this way, HP bias can trigger the patient’s bias in a dynamic way, adversely affecting dialogue and patient-centred care.51”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites [51] source
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationreasoning

    Health professionals' implicit biases often mirror those of wider society at any given point in time because their values, beliefs, attitude, outlook and world view are tempered and influenced by the communities they belong to and the wider culture they inhabit.

    “HPs implicit biases often mirror those of wider society at any given point in time because their values, beliefs, attitude, outlook and world view will be tempered and influenced by the communities that they belong to and the wider culture that they inhabit.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Dialogue plays a key role in how we see each other.

    “Dialogue plays a key role in how we see each other.111”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [111] Murphy, 2018, The clinical examination and socially at-risk populations, Med Clin N Am source
  • May combine two claims.

    Interpretationreasoning

    The evidence collected on intersectionality in this review demonstrates the importance of multivariable reviews of implicit bias, therefore, exploring SES, race, age or gender as individual factors in isolation will not tell the whole story.

    “The evidence collected on intersectionality in this review demonstrates the importance of multivariable reviews of implicit bias, therefore, exploring SES, race, age or gender as individual factors in isolation will not tell the whole story.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S4 (based). May combine two claims.

    Interpretationreasoning

    Bias is dynamic; therefore, the health professional-patient interaction can reinforce perceptions and judgemental attitudes that further embed prejudice or stereotypes.

    “Bias is dynamic; therefore, the HP–patient interaction can reinforce perceptions and judgemental attitudes that further embed prejudice or stereotypes.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Interpretationcitation

    There is empirical evidence which suggests that implicit SES bias can manifest itself in HP-patient behaviours that impede relationship building, which could be mitigated with greater HP self-awareness and greater patient assertiveness.

    “Therefore, there is empirical evidence which suggests that implicit SES bias can manifest itself in HP–patient behaviours that impede relationship building, which could be mitigated with greater HP self-awareness and greater patient assertiveness.51 56 111”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites 51 56 111

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • May combine two claims.

    Interpretationreasoning

    Implicit SES-related bias by health professionals adversely affects the care and outcomes of vulnerable people, increasing their risk of suboptimal, inappropriate, or harmful care and harming their well-being, health-related outcomes and life expectancy.

    “implicit SES-related bias increases the risk of the most vulnerable people in society experiencing suboptimal, inappropriate, or harmful care.”
    • Also stated in: § Implications for practice and policy · plain
      “implicit SES-related bias by HPs tends to result in people who are the most vulnerable receiving the worst care, which has a harmful impact on their well-being, health-related outcomes and life expectancy.”
    • Also stated in: § Conclusion · hedged
      “the bias associated with SES can make vulnerable people more vulnerable and may adversely affect clinical outcomes.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Premisecitation

    It is not always the case that a person who is inferred as capable is automatically also perceived as warm on the SCM matrix, in fact, some research has shown that when a person is viewed as capable and competent then the perception of warmth is viewed less positively.

    “It is not always the case that a person who is inferred as capable is automatically also perceived as warm on the SCM matrix113, in fact, some research has shown that when a person is viewed as capable and competent then the perception of warmth is viewed less positively.102 103 113”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites 102 103 113

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • May combine two claims.

    Interpretationcitation

    When a patient is perceived as lacking capability or competence then their warmth can be viewed more positively as a compensatory effect, which in turn triggers a greater paternalistic behaviour from the HP, that affects their communication style and quality.

    “This can mean that when a patient is perceived as lacking capability or competence then their warmth can be viewed more positively as a compensatory effect, which in turn triggers a greater paternalistic behaviour from the HP, that affects their communication style and quality.113”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [113] Durante, 2010, The stereotype content model: the role played by competence in Inferring group status, TPM Test Psychom Methodol Appl Psychol
  • May combine two claims.

    Interpretationcitation

    Patients with low levels of SES can often be viewed as needing less information because of an assumption they do not wish to be informed because they ask less questions or because they do not have the capacity to retain information, and this assumption actually helps the clinic to regain lost time.

    “Patients with low levels of SES can often be viewed as needing less information because of an assumption they do not wish to be informed because they ask less questions or because they do not have the capacity to retain information, and this assumption actually helps the clinic to regain lost time.109”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites [109] Kirkham, 2002, Stereotyping as a professional defence mechanism, Br J Midwifery source
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Study design and conductcitation

    There was no critical appraisal or quality assessment of the included research studies, which is in keeping with JBI scoping review methodology, and was apt; the focus was on mapping the literature on this topic.

    “There was no critical appraisal or quality assessment of the included research studies, which is in keeping with JBI scoping review methodology,39 40 and was apt; the focus was on mapping the literature on this topic.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites 39 40

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Study design and conductnone given

    The inclusion of research studies and other types of publications broadened the depth and breadth of this review.

    “Conversely, the inclusion of research studies and other types of publications broadened the depth and breadth of this review.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Interpretationown data

    Most included publications are from North America and Europe in the global north, therefore, the relevance of its results to other parts of the world, especially those that are part of the global south is limited.

    “Most included publications are from North America and Europe in the global north, therefore, the relevance of its results to other parts of the world, especially those that are part of what is increasingly referred to as the global south is limited.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    Social status is linked to power, so for people of low SES, there is often a power differential between health professionals and themselves.

    “Social status is linked to power so for people of low SES, there is often a power differential between HP’s and themselves.3”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [3] source
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Heffernan contends that people can find it unpalatable when they are confronted with evidence that challenges their firmly held big ideas, such as HPs who believe that they do no harm and always seek to do good, being informed that their implicit SES-related biases may have deleterious impact on the quality, safety and equity, of patient care.

    “Heffernan116 contends that people can find it unpalatable when they are confronted with evidence that challenges their firmly held big ideas, such as HPs who believe that they do no harm and always seek to do good, being informed that their implicit SES-related biases may have deleterious impact on the quality, safety and equity, of patient care.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [116] Heffernan M . Wilful blindness. London., Simon and Schuster Uk Ltd; 2019.

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

75 of 75
  • The paper relies on this without support.

    The search strategy and databases used captured all relevant literature on the topic.

    “In our search strategy, we purposively cast a wide net to capture all relevant published papers because of the complexity of defining SES and in total, we screened 11 823 publications across different decades.”
  • The paper relies on this without support.

    The quality of the included studies does not materially affect the review's conclusions.

    “In keeping with the nature of a scoping review, the quality of literature collected was not evaluated.”
  • The paper relies on this without support.

    The included studies' reported associations between SES and HP decision-making reflect real-world clinical decision-making.

    “Meaning that in over two-thirds of the research papers reviewed HP decision-making about assessment, investigations, treatment or care was influenced by a person’s SES.”
  • The paper relies on this without support.

    The PAGER framework is appropriate for analysing and reporting the data.

    “Data analysis, interpretation and reporting was underpinned by the PAGER framework.46”
  • The paper relies on this without support.

    The included studies' findings on SES-related disparities in decision-making reflect HP implicit bias.

    “This pioneering scoping review has generated key insights into what has been published about HP implicit SES bias, and how it affects HPs attitudes or behaviours as they make decisions about the provision of care for patients.”
5 of 5

Self-check

Percentages, sums and reported differences re-computed from the paper’s own numbers.

  • Occupational therapist no-link percentage is incorrect

    Minor

    The sole occupational therapist study found no link, so the no-link percentage is 100%, not 0%.

    Reported 0 · recomputed 100

  • Coronary heart disease link percentage is incorrect

    Minor

    Seven of eight studies is 87.5%, not 86%. The text elsewhere correctly reports 87.5% for these studies.

    Reported 86 · recomputed 87.5

  • Multiple-conditions no-link percentage is incorrect

    Minor

    Six of nine studies is 66.7%, not 62%.

    Reported 62 · recomputed 66.666667

  • Coronary heart disease no-link percentage is incorrect

    Minor

    One of eight studies is 12.5%, not 14%.

    Reported 14 · recomputed 12.5

  • Multiple-conditions link percentage is incorrect

    Minor

    Three of nine studies is 33.3%, not 38%.

    Reported 38 · recomputed 33.333333

5 of 5

Cites

Flagged first, then by citations

2 of the 118 references couldn’t be matched to a known paper.

Cited by

Sorted by citations

Authors
Job, C., Adenipekun, B., Cleves, A., Gill, P., & Samuriwo, R.
Affiliations
  • Cardiff University (GB)
  • Northumbria University (GB)
  • Edinburgh Napier University (GB)
Corresponding author
Job, Claire
Venue
BMJ Open
Publisher
BMJ
Published
2024-07
Volume
14
Issue
7
Pages
e081723
ISSN
2044-6055 (ISSN-L)
OpenAlex
W4400304242
Cited by
44
References
118
Citations by year
2026: 26 · 2025: 16 · 2024: 2
FWCI
19.24
Type
journal article
Language
en
Open access
Locations
  • BMJ Open (publishedVersion, cc-by-nc)
  • PubMed (publishedVersion)
  • ORCA Online Research @Cardiff (Cardiff University) (submittedVersion)
  • PubMed Central (submittedVersion, cc-by-nc)
  • Edinburgh Napier Research Repository (Edinburgh Napier University) (submittedVersion, other-oa)
  • DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
  • HighWire Press Open Archive (submittedVersion)
Topics
  • Social Sciences › Health › Health disparities and outcomes
  • Social Sciences › Health › Public Health and Social Inequalities
  • Health Sciences › Health Professions › Pharmacy › Obesity and Health Practices
Keywords
implicit bias, socioeconomic status, healthcare workers, clinical decision-making, stereotyping, health disparities, intersectionality, cognitive load, low-income patients
MeSH terms
Clinical Decision-Making, Low Socioeconomic Status, Attitude of Health Personnel, Health Personnel, Humans, Social Class, Healthcare Disparities

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Claims read by deepseek-v4.1-flash under definition version 3 (extract-v3) on 2026-10-14.

Classified by jev-1.13-20260917 (gold-guideline-v0.2) on 2026-10-14.

Cited sources are checked by gpt-6-sol.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

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