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Cited by 22Digital Economy and Work TransformationLegal and Labor StudiesEmployment, Labor, and Gender Studies

‘No South Asian Riders, Please’: The Politics of Visibilisation in Platformed Food Delivery Work during the COVID-19 Pandemic in Hong Kong

Leung, Lisa Y.M.·2022·Critical Sociology
DOI 10.1177/08969205221091449
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Abstract

The onset of the COVID-19 pandemic has intensified the need for online food delivery services (such as Deliveroo and Foodpanda), creating new job opportunities for South Asian youths. However, outbreaks of infected cases in districts populated by South Asians have spurred ‘racist’ remarks by customers, perhaps triggered by a flurry of negative mainstream news reports and social media outbursts targeted at South Asians. These behaviours reveal the added precariousness of ethnic minority employment. This paper examines the inter-sectional politics of race and class involved in platformed work, in the case of food delivery services. It discusses how the algorithmically controlled platformed economy may have an impact on racial minority workers. Employing the conceptual framing of ‘invisibility’, and notions around ‘platformed/ gig labour’, it argues that neo-liberalised infrastructural capitalism aggravates algorithmic surveillance of racial minority workers. It suggests the possible resilience of racial minority workers in the globally popular business model.

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Crossref · 10.1177/08969205221091449

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33 of 33 references verified0 citation errors · 0 not checkable

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Authors
Leung, L. Y. M.
Affiliations
Lingnan University (HK)
Corresponding author
Leung, Lisa Y.M.
ORCID
Leung, Lisa Y.M.
Venue
Critical Sociology
Publisher
SAGE Publications
Published
2022-05-02
Volume
48
Issue
7-8
Pages
1189-1203
ISSN
  • 0896-9205 (ISSN-L)
  • 1569-1632
DOI
10.1177/08969205221091449
OpenAlex
W4225398679
Cited by
22
References
33
Citations by year
2026: 6 · 2025: 9 · 2024: 4 · 2023: 2 · 2022: 1
FWCI
5.76
Type
journal article
Language
en
Open access
closed
Licence
journals.sagepub.com/page/policies/text-and-data-mining-license (tdm)
Locations
Critical Sociology (publishedVersion)
Funders
Lingnan University (Knowledge Transfer Fund 2021-22 (Ref. no. KT22A2))
Topics
  • Social Sciences › Sociology and Political Science › Digital Economy and Work Transformation
  • Social Sciences › Business, Management and Accounting › Industrial relations › Legal and Labor Studies
  • Social Sciences › Safety Research › Employment, Labor, and Gender Studies
Keywords
food delivery workers, platform work, COVID-19 pandemic, racism, racial visibility, algorithmic surveillance, intersectionality, race and class, neoliberalism, Hong Kong, Deliveroo, Foodpanda, online food delivery

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