Novice and Experienced Users’ Search Performance and Satisfaction with Web of Science and Scopus
Abstract
This paper aims to determine novice and experienced users’ search performance and satisfaction with the interfaces of the Web of Science and Scopus. This is a descriptive-analytical study. Snowball sampling was used. Given queries were searched by 15 experienced and 15 novice users and their search performance was recorded using Camtasia. Their satisfaction was determined by the QUIS questionnaire. The experienced users were more satisfied with both databases than the novices but the difference was not significant. The results imply that even a limited amount of search experience provides search performance benefits in using databases to locate information. If a user interface is designed in a proper manner and considering users’ needs, users get better results.
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The convenience and performance of the DB's web interface and provided additional functionalities may greatly influence the preference of the DB.
“In these cases, the convenience and performance of the DB's web interface and provided additional functionalities may also greatly influence the preference of the DB [14,23,24].”
From Web of Science (WoS) and Scopus: The Titans of Bibliographic Information in Today’s Academic World (2021) · cites this paper as [24]
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Web of Science (WoS) and Scopus: The Titans of Bibliographic Information in Today’s Academic World
Pranckutė, R. (2021) · Publications · doi:10.3390/publications9010012 · Cited by 2,696 · see citing works
- Authors
- Okhovati, M., Sharifpoor, E., Aazami, M., Zolala, F., & Hamzehzadeh, M.
- Affiliations
- Kerman University of Medical Sciences (IR)
- Kerman University of Medical Sciences, Iran
- Corresponding author
- Sharifpoor, Elham
- Venue
- Journal of Librarianship and Information Science
- Publisher
- SAGE Publications
- Published
- 2016-07-06
- Volume
- 49
- Issue
- 4
- Pages
- 359-367
- ISSN
- 0022-2232 (ISSN-L)
- 0961-0006
- 1741-6477
- OpenAlex
- W2470614863
- Cited by
- 12
- References
- 35
- Citations by year
- 2025: 2 · 2023: 3 · 2022: 2 · 2021: 2 · 2019: 1 · 2018: 2
- FWCI
- 2.23
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of Librarianship and Information Science (publishedVersion)
- Funders
- Kerman University of Medical Sciences
- Topics
- Physical Sciences › Computer Science › Information Systems › Information Retrieval and Search Behavior
- Social Sciences › Library and Information Sciences › Library Science and Information Literacy
- Physical Sciences › Computer Science › Information Systems › Library Science and Information
- Keywords
- Web of Science, Scopus, search performance, user satisfaction, novice users, experienced users, search experience, user interface design, bibliographic database searching
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