The DOI matches its Crossref record; 42 of the 42 references it cites were found in a registry or an index.
Virtual Work Meetings During the COVID-19 Pandemic: The Good, Bad, and Ugly
Open accessAbstract
of using videoconferencing for work-related meetings during the COVID-19 pandemic. Using a text mining process and qualitative content analysis of 549 comments posted to a LinkedIn online discussion board, we identified six key themes; three were tied to camera and microphone issues, two involved eating and meeting management issues, and one dealt with work-from-home issues. These themes are discussed in relationship to media naturalness theory and meeting science. Because widespread use of videoconferencing will likely continue, we provide guidance for workplace policies/practices and suggest directions for future research.
Overview
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
In the citing paper
“These new spaces for collaboration are, however, often difficult to use and less satisfactory than face-to-face interactions, suggesting the need for more research on collaborative activities and on how to support them (Faidley 2018; Karl et al. 2022; Kemp and Grieve 2014; Singh et al. 2022; Waizenegger et al. 2020).”
From Creativity, Critical Thinking, Communication, and Collaboration: Assessment, Certification, and Promotion of 21st Century Skills for the Future of Work and Education (2023) · cites this paper as Karl et al. 2022
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Citations
Cites
Research in Organizational Behavior.
Grimes, A. J., Cummings, L. L., & Staw, B. M. (1986) · Administrative Science Quarterly · doi:10.2307/2392975 · Cited by 11,303
Research in Organizational Behavior
Hammer, E. R., Cummings, L. L., & Staw, B. M. (1984) · Academy of Management Review · doi:10.2307/258300 · Cited by 11,176
The social psychology of telecommunications
Gray, G. (1977) · Telecommunications Policy · doi:10.1016/0308-5961(77)90016-7 · Cited by 3,486
CHRISTIAN, M. S., GARZA, A. S., & SLAUGHTER, J. E. (2011) · Personnel Psychology · doi:10.1111/j.1744-6570.2010.01203.x · Cited by 2,903
Perceiving, Acting and Knowing
Shaw, R. E., & Bransford, J. D. (2017) · Routledge eBooks · doi:10.4324/9781315467931 · Cited by 2,086
Testing Media Richness Theory in the New Media: The Effects of Cues, Feedback, and Task Equivocality
Dennis, A. R., & Kinney, S. T. (1998) · Information Systems Research · doi:10.1287/isre.9.3.256 · Cited by 1,023
An affordance perspective of team collaboration and enforced working from home during COVID-19
Waizenegger, L., McKenna, B., Cai, W., & Bendz, T. (2020) · European Journal of Information Systems · doi:10.1080/0960085x.2020.1800417 · Cited by 796
Cao, Q., Duan, W., & Gan, Q. (2010) · Decision Support Systems · doi:10.1016/j.dss.2010.11.009 · Cited by 645
Telemedicine, Telehealth, and Mobile Health Applications That Work: Opportunities and Barriers
Weinstein, R. S., López, A. M., Joseph, B. A., Erps, K. A., Holcomb, M. J., Barker, G. P., & Krupinski, E. A. (2013) · The American Journal of Medicine · doi:10.1016/j.amjmed.2013.09.032 · Cited by 595
Kock, N. (2004) · Organization Science · doi:10.1287/orsc.1040.0071 · Cited by 526
Connecting Through Technology During the Coronavirus Disease 2019 Pandemic: Avoiding “Zoom Fatigue”
Wiederhold, B. K. (2020) · Cyberpsychology Behavior and Social Networking · doi:10.1089/cyber.2020.29188.bkw · Cited by 503
Virtual Work: Bridging Research Clusters
Raghuram, S., Hill, N. S., Gibbs, J. L., & Maruping, L. M. (2019) · Academy of Management Annals · doi:10.5465/annals.2017.0020 · Cited by 426
Understanding Managers' Media Choices: A Symbolic Interactionist Perspective
Treviño, L. K., Daft, R. L., & Lengel, R. H. (1990) · Sage eBooks · doi:10.4135/9781483325385.n4 · Cited by 361
Virtual teams in organizations.
Dulebohn, J. H., & Hoch, J. E. (2017) · Human Resource Management Review · doi:10.1016/j.hrmr.2016.12.004 · Cited by 342
Hacker, J. V., Brocke, J. V., Handali, J. P., Otto, M., & Schneider, J. (2020) · European Journal of Information Systems · doi:10.1080/0960085x.2020.1814680 · Cited by 315
Latent Semantic Analysis: five methodological recommendations
Evangelopoulos, N. E., Zhang, X., & Prybutok, V. R. (2010) · European Journal of Information Systems · doi:10.1057/ejis.2010.61 · Cited by 313
Shen, C.-W., & Ho, J.-T. (2019) · Computers in Human Behavior · doi:10.1016/j.chb.2019.106177 · Cited by 286
"Not Another Meeting!" Are Meeting Time Demands Related to Employee Well-Being?
Rogelberg, S. G., Leach, D. J., Warr, P. B., & Burnfield, J. L. (2006) · Journal of Applied Psychology · doi:10.1037/0021-9010.91.1.83 · Cited by 261
Evaluating videoconferencing systems for the quality of the educational experience
Correia, A., Liu, C., & Xu, F. (2020) · Distance Education · doi:10.1080/01587919.2020.1821607 · Cited by 260
Large Scale Analysis of Multitasking Behavior During Remote Meetings
Cao, H., Lee, C.-J., Iqbal, S., Czerwinski, M., Wong, P. N. Y., Rintel, S., Hecht, B., Teevan, J. B., & Yang, L. (2021) · CHI Conference on Human Factors in Computing Systems · doi:10.1145/3411764.3445243 · Cited by 186
Stray, V. G., & Moe, N. B. (2020) · Journal of Systems and Software · doi:10.1016/j.jss.2020.110717 · Cited by 172
Luong, A., & Rogelberg, S. G. (2005) · Group Dynamics Theory Research and Practice · doi:10.1037/1089-2699.9.1.58 · Cited by 164
How do consumers in the sharing economy value sharing? Evidence from online reviews
Xu, X. (2019) · Decision Support Systems · doi:10.1016/j.dss.2019.113162 · Cited by 155
Stray, V. G., & Moe, N. B. (2020) · NORA - Norwegian Open Research Archives · Cited by 113
Investigating the impacts of team type and design on virtual team processes
Gibbs, J. L., Sivunen, A. E., & Boyraz, M. (2017) · Human Resource Management Review · doi:10.1016/j.hrmr.2016.12.006 · Cited by 111
The Use of Latent Semantic Analysis in Operations Management Research
Kulkarni, S. S., Apte, U. M., & Evangelopoulos, N. E. (2014) · Decision Sciences · doi:10.1111/deci.12095 · Cited by 106
Standaert, W., Muylle, S., & Basu, A. (2020) · Information & Management · doi:10.1016/j.im.2020.103393 · Cited by 105
Do We Really Need Another Meeting? The Science of Workplace Meetings
Mroz, J. E., Allen, J. A., Verhoeven, D. C., & Shuffler, M. L. (2018) · Current Directions in Psychological Science · doi:10.1177/0963721418776307 · Cited by 99
Yoerger, M. A., Crowe, J. D., & Allen, J. A. (2015) · Consulting psychology journal · doi:10.1037/cpb0000029 · Cited by 98
Modeling Temporal Interaction Dynamics in Organizational Settings
Lehmann‐Willenbrock, N., & Allen, J. A. (2017) · Journal of Business and Psychology · doi:10.1007/s10869-017-9506-9 · Cited by 93
Evolution of information systems research: Insights from topic modeling
Jeyaraj, A., & Zadeh, A. H. (2019) · Information & Management · doi:10.1016/j.im.2019.103207 · Cited by 75
The critical importance of meetings to leader and organizational success
Lehmann‐Willenbrock, N., Rogelberg, S. G., Allen, J. A., & Kello, J. E. (2017) · Organizational Dynamics · doi:10.1016/j.orgdyn.2017.07.005 · Cited by 57
Hantula, D. A., Kock, N., D’Arcy, J. P., & DeRosa, D. M. (2011) · Springer eBooks · doi:10.1007/978-3-540-92784-6_13 · Cited by 55
Classification of Functional Attention in Video Meetings
Kuzminykh, A., & Rintel, S. (2020) · CHI Conference on Human Factors in Computing Systems · doi:10.1145/3313831.3376546 · Cited by 54
Lateness to meetings: Examination of an unexplored temporal phenomenon
Rogelberg, S. G., Scott, C., Agypt, B., Williams, J., Kello, J. E., McCausland, T. C., & Olien, J. L. (2013) · European Journal of Work and Organizational Psychology · doi:10.1080/1359432x.2012.745988 · Cited by 53
Fatehi, F., Armfield, N. R., Dimitrijevic, M., & Gray, L. C. (2014) · Journal of Telemedicine and Telecare · doi:10.1177/1357633x14552385 · Cited by 45
Mejías, R. J. (2007) · Small Group Research · doi:10.1177/1046496406297037 · Cited by 44
An empirical study of the effectiveness of telepresence as a business meeting mode
Standaert, W., Muylle, S., & Basu, A. (2015) · Information Technology and Management · doi:10.1007/s10799-015-0221-9 · Cited by 42
The Successful Facilitation of Virtual Team Meetings
Allison, B. B., Shuffler, M. L., & Wallace, A. (2015) · Cambridge University Press eBooks · doi:10.1017/cbo9781107589735.029 · Cited by 35
Incivility in Meetings: Predictors and Outcomes
Odermatt, I., König, C. J., Kleinmann, M., Bachmann, M., Röder, H., & Schmitz, P. D. (2017) · Journal of Business and Psychology · doi:10.1007/s10869-017-9490-0 · Cited by 35
Low Engagement As a Deliberate Practice of Remote Participants in Video Meetings
Kuzminykh, A., & Rintel, S. (2020) · CHI Conference Extended Abstracts on Human Factors in Computing Systems (CHI EA) · doi:10.1145/3334480.3383080 · Cited by 25
Olien, J. L., Rogelberg, S. G., Lehmann‐Willenbrock, N., & Allen, J. A. (2015) · Cambridge University Press eBooks · doi:10.1017/cbo9781107589735.002 · Cited by 14
Flagged first, then by citations
Research works printed but not linked: 2
- Alexander A., De Smet A., Mysore M. (2020, July 7). Reimagining the postpandemic workforce. McKinsey Quarterly. https://www.mckinsey.com/business-functions/organization/our-insights/reimagining-the-postpandemic-workforce#
- Kelly H. (2020, March 16). The most maddening part about working from home: Video conferences. The Washington Post. https://www.washingtonpost.com/technology/2020/03/16/remote-work-video-conference-coronavirus/
Cited by
Sorted by citations
Thornhill-Miller, B., Camarda, A., Mercier, M., Burkhardt, J.-M., Morisseau, T., Bourgeois-Bougrine, S., Vinchon, F., El Hayek, S., Augereau-Landais, M., Mourey, F., et al. (2023) · Journal of Intelligence · doi:10.3390/jintelligence11030054 · Cited by 768
Shirmohammadi, M., Au, W. C., & Beigi, M. (2022) · Human Resource Development International · doi:10.1080/13678868.2022.2047380 · Cited by 298
From Challenge to Opportunity: Virtual Qualitative Research During COVID-19 and Beyond
Keen, S., Lomeli-Rodriguez, M., & Joffé, H. (2022) · International Journal of Qualitative Methods · doi:10.1177/16094069221105075 · Cited by 270
Saura, J. R., Soriano, D. R., & Saldaña, P. E. Z. (2022) · Journal of Business Research · doi:10.1016/j.jbusres.2021.12.052 · Cited by 237
Videoconference Fatigue: A Conceptual Analysis
Döring, N. M., Moor, K. D., Fiedler, M., Schoenenberg, K., & Raake, A. (2022) · International Journal of Environmental Research and Public Health · doi:10.3390/ijerph19042061 · Cited by 164
Metadata
- Authors
- Karl, K. A., Peluchette, J. V., & Aghakhani, N.
- Affiliations
- University of Tennessee at Chattanooga (US)
- Lindenwood University (US)
- Corresponding author
- Karl, Katherine A.
- Venue
- Small Group Research
- Publisher
- SAGE Publications
- Published
- 2021-05-28
- Volume
- 53
- Issue
- 3
- Pages
- 343-365
- ISSN
- 1046-4964 (ISSN-L)
- 1552-8278
- PMC
- PMC8165498
- OpenAlex
- W3164723542
- Cited by
- 375
- References
- 42
- Citations by year
- 2026: 36 · 2025: 95 · 2024: 71 · 2023: 92 · 2022: 73 · 2021: 8
- FWCI
- 84.54
- Type
- journal article
- Language
- en
- Open access
- hybrid
- doi.org
- Locations
- Small Group Research (publishedVersion, cc-by)
- PubMed Central (publishedVersion, cc-by)
- PubMed (publishedVersion)
- Topics
- Social Sciences › Sociology and Political Science › Work-Family Balance Challenges
- Social Sciences › Psychology › Social Psychology › Team Dynamics and Performance
- Social Sciences › Psychology › Social Psychology › Technostress in Professional Settings
- Keywords
- videoconferencing, virtual meetings, COVID-19 pandemic, remote work, meeting management, working from home, workplace policies
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
