Designing a Technology Coach
Open accessAbstract
Technology in the home environment has the potential to support older adults in a variety of ways. We took an interdisciplinary approach (human factors/ergonomics and computer science) to develop a technology "coach" that could support older adults in learning to use a medical device. Our system provided a computer vision system to track the use of a blood glucose meter and provide users with feedback if they made an error. This research could support the development of an in-home personal assistant to coach individuals in a variety of tasks necessary for independent living.
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The technology coach was successful in supporting immediate performance and learning, assessed via 2-day retention, with success indexed by participants' ability to correct errors after feedback from the coach.
“The technology coach was successful in supporting immediate performance and learning (assessed via 2 day retention); success was indexed by participants' ability to correct errors after feedback from the coach.”
From Toward a Psychological Science of Advanced Technology Design for Older Adults (2010) · cites this paper as Rogers, Essa, & Fisk, 2007
The specificity of feedback influenced the success of the coach-nonspecific information (an error has occurred) yielded worse performance than either specific procedure feedback (turn the test strip over) or specific conceptual feedback (the pink side must face up).
“the specifi city of feedback infl uenced the success of the coach -non specifi c information (an error has occurred) yielded worse performance than either specifi c procedure feedback (turn the test strip over) or even specifi c conceptual feedback (the pink side must face up).”
From Toward a Psychological Science of Advanced Technology Design for Older Adults (2010) · cites this paper as Rogers, Essa, & Fisk, 2007
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Cites
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Self-citationLearning to Use a Home Medical Device: Mediating Age-Related Differences with Training
Mykityshyn, A. L., Fisk, A. D., & Rogers, W. A. (2002) · Human Factors The Journal of the Human Factors and Ergonomics Society · doi:10.1518/0018720024497727 · Cited by 99 · see citing works
Self-citationMeasuring Skill Acquisition and Retention with an ATM Simulator: The Need for Age-Specific Training
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Self-citationAnalysis of a “Simple” Medical Device
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Self-citationGenerating explanations in context
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Everyday Products: Easy to Use … or Not?
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Self-citationFeedback Support for Training: Accounting for Learner and Task
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Self-citationConceptual versus Procedural Feedback in the Training of a Home Medical Device
Fiesler, C., McLaughlin, A., Fisk, A., & Rogers, W. (2003) · Proceedings of the Human Factors and Ergonomics Society Annual Meeting · doi:10.1177/154193120304701507 · Cited by 2 · see citing works
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Research works printed but not linked: 1
- McLaughlin AC, Rogers WA, Fisk AD, Essa I. Designing a technology coach for older adults. Proceedings of Eleventh International Conference on Human-Computer Interaction; Mahwah, NJ: Erlbaum; 2005. [Google Scholar]
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Toward a Psychological Science of Advanced Technology Design for Older Adults
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Self-citationAdverse Technical Events in Home Hemodialysis
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Rogers, W. A., Fisk, A. D., Neerincx, M. A., Lindenberg, J., Mast, C. A. P. G. V. D., & Henkemans, O. A. B. (2008) · Methods of Information in Medicine · doi:10.3414/me9105 · Cited by 38 · see citing works
Self-citationLIFELONG INTERACTIONSSupporting healthy aging with new technologies
Jones, B. D., Rébola, C. B., & Rogers, W. A. (2009) · interactions · doi:10.1145/1551986.1551996 · Cited by 13 · see citing works
Self-citationSocial activity modelling and multimodal coaching for active aging
Dimitrov, Y., Gospodinova, Z., Wheeler, R., Žnidaršič, M., Ženko, B., Veleva, V., & Miteva, N. (2019) · International Conference on PErvasive Technologies Related to Assistive Environments (PETRA) · doi:10.1145/3316782.3322761 · Cited by 12 · see citing works
O’Brien, M. A., & Rogers, W. A. (2012) · IGI Global eBooks · doi:10.4018/978-1-4666-1966-1.ch006 · Cited by 5 · see citing works
Self-citationThe Use of Medical Devices in Self Monitoring of Chronic Diseases
Mirel, S., Pop, S., Onacă, E., Domnita, S., & Mirel, V. (2011) · World Congress on Medical Physics and Biomedical Engineering, September 7 - 12, 2009, Munich, Germany · doi:10.1007/978-3-642-22586-4_12 · Cited by 4 · see citing works
Design the Technological Society for an Aging Population
McLaughlin, A. C., Pryor, M., & Feng, J. (2019) · Advances in human and social aspects of technology book series · doi:10.4018/978-1-5225-7949-6.ch010 · Cited by 3 · see citing works
Technology and Ageing: Potential for European Societies
Claßen, K., Schmidt, L. I., & Wahl, H. (2012) · Springer eBooks · doi:10.1007/978-1-4419-8345-9_3 · Cited by 1 · see citing works
Yi–Luen, E., & Jones, B. D. (2012) · Ambient intelligence and smart environments · doi:10.3233/978-1-60750-837-3-195 · Cited by 1 · see citing works
Design the Technological Society for an Aging Population
McLaughlin, A. C., Pryor, M., & Feng, J. (2022) · IGI Global eBooks · doi:10.4018/978-1-6684-5295-0.ch023
- Authors
- Rogers, W. A., Essa, I. A., & Fisk, A. D.
- Venue
- Ergonomics in Design: The Quarterly of Human Factors Applications
- Publisher
- SAGE Publications
- Published
- 2007-07
- Volume
- 15
- Issue
- 3
- Pages
- 17-23
- ISSN
- 1064-8046 (ISSN-L)
- PMC
- PMC3337858
- OpenAlex
- W2168419275
- Cited by
- 12
- References
- 18
- Citations by year
- 2022: 1 · 2019: 2 · 2014: 1 · 2012: 3
- FWCI
- 3.17
- Type
- journal article
- Language
- en
- Open access
- green
- www.ncbi.nlm.nih.gov
- Locations
- Ergonomics in Design The Quarterly of Human Factors Applications (publishedVersion)
- PubMed (publishedVersion)
- Europe PMC (PubMed Central) (acceptedVersion)
- PubMed Central (acceptedVersion)
- Funders
- National Science Foundation (0121661)
- National Institutes of Health (P01 AG17211)
- National Institute on Aging (P01AG017211)
- Topics
- Social Sciences › Demography › Technology Use by Older Adults
- Health Sciences › Health Professions › Occupational Therapy › Assistive Technology in Communication and Mobility
- Social Sciences › Psychology › Social Psychology › Social Robot Interaction and HRI
- Keywords
- older adults, assistive technology, blood glucose meters, computer vision, feedback, independent living, medical device use, human factors
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