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Executive Perceptions of the Top 10 Soft Skills Needed in Today’s Workplace
Abstract
Hard skills are the technical expertise and knowledge needed for a job. Soft skills are interpersonal qualities, also known as people skills, and personal attributes that one possesses. Business executives consider soft skills a very important attribute in job applicants. Employers want new employees to have strong soft skills, as well as hard skills. This study identified the top 10 soft skills as perceived the most important by business executives: integrity, communication, courtesy, responsibility, social skills, positive attitude, professionalism, flexibility, teamwork, and work ethic.
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Citations
Cited by
Brink, K. E., & Costigan, R. D. (2015) · Academy of Management Learning & Education · doi:10.5465/amle.2013.0044 · Cited by 110
Teaching Soft Skills to Business Students: An Analysis of Multiple Pedagogical Methods
Anthony, S., & Garner, B. (2016) · Business and Professional Communication Quarterly · doi:10.1177/2329490616642247 · Cited by 102
Generational Differences in Work Ethic: Fact or Fiction?
Zabel, K. L., Biermeier-Hanson, B. B. J., Baltes, B. B., Early, B. J., & Shepard, A. (2017) · Journal of Business and Psychology · doi:10.1007/s10869-016-9466-5 · Cited by 101
Morreale, S. P., Valenzano, J. M., & Bauer, J. A. (2017) · Communication Education · doi:10.1080/03634523.2016.1265136 · Cited by 75
The Effect of the FIRST Robotics Program on Its Graduates
Rocker Yoel, S., Shwartz Asher, D., Schohet, M., & Dori, Y. J. (2020) · Robotics · doi:10.3390/robotics9040084 · Cited by 20
Metadata
- Authors
- Robles, M. M.
- Venue
- Business Communication Quarterly
- Publisher
- SAGE Publications
- Published
- 2012-10-08
- Volume
- 75
- Issue
- 4
- Pages
- 453-465
- ISSN
- 1080-5699 (ISSN-L)
- 1552-4191
- OpenAlex
- W2143291310
- Cited by
- 1,613
- References
- 0
- FWCI
- 117.33
- Type
- journal article
- Language
- en
- Open access
- closed
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- Robles, M. M. (2012). Executive Perceptions of the Top 10 Soft Skills Needed in Today’s Workplace. Business Communication Quarterly. https://doi.org/10.1177/1080569912460400
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.