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Cited by 1,613

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Executive Perceptions of the Top 10 Soft Skills Needed in Today’s Workplace

Robles, Marcel M.·2012·Business Communication Quarterly

Abstract

Hard skills are the technical expertise and knowledge needed for a job. Soft skills are interpersonal qualities, also known as people skills, and personal attributes that one possesses. Business executives consider soft skills a very important attribute in job applicants. Employers want new employees to have strong soft skills, as well as hard skills. This study identified the top 10 soft skills as perceived the most important by business executives: integrity, communication, courtesy, responsibility, social skills, positive attitude, professionalism, flexibility, teamwork, and work ethic.

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Metadata

Authors
Robles, M. M.
Venue
Business Communication Quarterly
Published
2012-10-08
Volume
75
Issue
4
Pages
453-465
ISSN
  • 1080-5699 (ISSN-L)
  • 1552-4191
OpenAlex
W2143291310
Cited by
1,613
References
0
FWCI
117.33
Type
journal article
Language
en
Open access
closed

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CoChat. (2026). Citation check: Executive Perceptions of the Top 10 Soft Skills Needed in Today’s Workplace. https://app.cochat.ai/papers/10.1177/1080569912460400
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Robles, M. M. (2012). Executive Perceptions of the Top 10 Soft Skills Needed in Today’s Workplace. Business Communication Quarterly. https://doi.org/10.1177/1080569912460400

Data sources

Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.