The DOI matches its Crossref record; 132 of the 134 references it cites were found in a registry or an index.
The Agony of Ambivalence and Ways to Resolve It: Introducing the MAID Model
Abstract
People are generally averse toward conflict between beliefs and/or feelings underlying their attitudes—that is, attitudinal ambivalence. This review integrates literature on attitudinal ambivalence with theories on decision making and coping strategies to gain a better understanding of when and how people deal with feelings of ambivalence. First it shows that ambivalence is experienced as being particularly unpleasant when the ambivalent attitude holder is confronted with the necessity to make a choice concerning the ambivalent attitude object; then, incongruent evaluative components of the attitude become accessible, and feelings of uncertainty about the potential outcomes arise, which may involve the anticipation of aversive emotions. Several coping strategies are employed when ambivalence is experienced as unpleasant. Emotion- and problem-focused coping strategies are discussed. The article concludes with a discussion of the MAID (model of ambivalence-induced discomfort), which aims to describe the consequences of ambivalence.
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“Emotional ambivalence is also associated with discomfort and aversion (van Harreveld, van der Pligt, & de Liver, 2009).”
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Ambivalence in Organizations: A Multilevel Approach
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The Five “A”s of Meaning Maintenance: Finding Meaning in the Theories of Sense-Making
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Metadata
- Authors
- van Harreveld, F., van der Pligt, J., & de Liver, Y. N.
- Affiliations
- University of Amsterdam (NL)
- Utrecht University (NL)
- Corresponding author
- van Harreveld, Frenk
- ORCID
- van Harreveld, Frenk
- Venue
- Personality and Social Psychology Review
- Publisher
- SAGE Publications
- Published
- 2009-02
- Volume
- 13
- Issue
- 1
- Pages
- 45-61
- ISSN
- 1088-8683 (ISSN-L)
- 1532-7957
- OpenAlex
- W1924470037
- Cited by
- 343
- References
- 134
- Citations by year
- 2026: 29 · 2025: 19 · 2024: 21 · 2023: 23 · 2022: 28 · 2021: 45 · 2020: 20 · 2019: 13 · 2018: 19 · 2017: 24 · 2016: 20 · 2015: 16 · 2014: 20 · 2013: 16 · 2012: 13
- FWCI
- 4.86
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Personality and Social Psychology Review (publishedVersion)
- PubMed (publishedVersion)
- UvA-DARE (University of Amsterdam) (publishedVersion)
- Data Archiving and Networked Services (DANS) (submittedVersion)
- Topics
- Social Sciences › Sociology and Political Science › Social and Intergroup Psychology
- Social Sciences › Psychology › Applied Psychology › Behavioral Health and Interventions
- Social Sciences › Decision Sciences › General Decision Sciences › Decision-Making and Behavioral Economics
- Keywords
- attitudinal ambivalence, decision-making, coping strategies, emotion-focused coping, problem-focused coping, uncertainty, aversive emotions
- MeSH terms
- Adaptation, Psychological, Attitude, Choice Behavior, Cognitive Dissonance, Conflict, Psychological, Decision Making, Emotions, Humans, Models, Psychological, Problem Solving
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