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Cited by 429

The DOI matches its Crossref record; 15 of the 15 references it cites were found in a registry or an index.

Improving access: modifying Penchansky and Thomas’s Theory of Access

Saurman, Emily·2016·Journal of Health Services Research & Policy

Abstract

Access is defined as the degree of fit between the user and the service; the better the fit, the better the access. Using the theory developed by Penchansky and Thomas, access is optimized by accounting for the different dimensions of access: accessibility; availability; acceptability; affordability; and adequacy in service design, implementation and evaluation. These dimensions are independent yet interconnected and each is important to assess the achievement of access. However, I argue that one dimension is missing – awareness. I propose that awareness is integral to access, that it should become a permanent part of the theory, and be applied whenever using the theory to develop, implement, or evaluate health care services and access more generally.

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Metadata

Authors
Saurman, E.
Venue
Journal of Health Services Research & Policy
Published
2015-09-15
Volume
21
Issue
1
Pages
36-39
ISSN
  • 1355-8196 (ISSN-L)
  • 1758-1060
OpenAlex
W2190940690
Cited by
429
References
15
FWCI
10.52
Type
journal article
Language
en
Open access
closed

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CoChat. (2026). Citation check: Improving access: modifying Penchansky and Thomas’s Theory of Access. https://app.cochat.ai/papers/10.1177/1355819615600001
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Saurman, E. (2016). Improving access: modifying Penchansky and Thomas’s Theory of Access. Journal of Health Services Research & Policy. https://doi.org/10.1177/1355819615600001

Data sources

Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.