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A systematic review of telehealth tools and interventions to support family caregivers
Open accessAbstract
We conducted a systematic review of studies employing telehealth interventions which focused on family caregivers’ outcomes. The Embase, CINHAL, Cochrane and PubMed databases were searched using combinations of keywords including “telehealth,” “telemedicine,” “telecare,” “telemonitoring,” “caregiver” and “family.” The initial search produced 4205 articles, of which 65 articles met the inclusion criteria. The articles included 52 experimental studies, 11 evaluation studies, one case study and one secondary analysis. Thirty-three articles focused on family caregivers of adult and older patients, while 32 articles focused on parental caregivers of paediatric patients. The technologies included video, web-based, telephone-based and telemetry/remote monitoring. Six main categories of interventions were delivered via technology: education, consultation (including decision support), psychosocial/cognitive behavioural therapy (including problem solving training), social support, data collection and monitoring, and clinical care delivery. More than 95% of the studies reported significant improvements in the caregivers’ outcomes and that caregivers were satisfied and comfortable with telehealth. The review showed that telehealth can positively affect chronic disease care, home and hospice care.
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“eHealth interventions have included psychoeducation, coping strategies/self-management and social support, as well as remote monitoring, consultation (including decision support aid), psychosocial therapies and clinical care (Chi & Demiris, 2015;Powell et al., 2008).”
From eHealth interventions for family carers of people with long term illness: A promising approach? (2018) · cites this paper as Chi & Demiris, 2015
In the citing paper
“One previous review has focussed on telehealth interventions including those delivered via for example phone calls (including land-line phones) and CD-ROM (Chi & Demiris, 2015).”
From eHealth interventions for family carers of people with long term illness: A promising approach? (2018) · cites this paper as Chi & Demiris, 2015
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“Carers, as the end users, particularly appreciate the autonomy that eHealth interventions offer, as they can decide which components or strategies resonate with them, how much time to spend accessing the intervention, and when to do so [28,30].”
From A multicomponent eHealth intervention for family Carers for people affected by psychosis: a coproduced design and build study (2019) · cites this paper as [30]
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Mohamad, N. B. Z., Tan, G. Y. Q., & Asano, M. (2026) · Journal of long-term care · doi:10.31389/jltc.373
Pozzar, R. A., Gray, T. F., Nayak, M. M., Underhill-Blazey, M. L., Ehrlich, O., Haas, N. M., Ho, V. T., Enzinger, A. C., Hammer, M. J., & Berry, D. L. (2026) · JCO Clinical Cancer Informatics · doi:10.1200/cci-25-00348
Gately, M., Waller, D. E., Maynard, M. C., & Moo, L. R. (2026) · Advances in Geriatric Medicine and Research · doi:10.20900/agmr20260013
Metadata
- Authors
- Chi, N.-C., & Demiris, G.
- Affiliations
- University of Washington (US)
- Corresponding author
- Chi, Nai-Ching
- Venue
- Journal of Telemedicine and Telecare
- Publisher
- SAGE Publications
- Published
- 2014-12-04
- Volume
- 21
- Issue
- 1
- Pages
- 37-44
- ISSN
- 1357-633X (ISSN-L)
- 1758-1109
- PMC
- PMC4486048
- OpenAlex
- W2042034007
- Cited by
- 409
- References
- 69
- Citations by year
- 2026: 21 · 2025: 41 · 2024: 22 · 2023: 46 · 2022: 56 · 2021: 55 · 2020: 52 · 2019: 27 · 2018: 28 · 2017: 33 · 2016: 16 · 2015: 11
- FWCI
- 3.13
- Type
- journal article
- Language
- en
- Open access
- green
- www.ncbi.nlm.nih.gov
- Locations
- Journal of Telemedicine and Telecare (publishedVersion)
- PubMed (publishedVersion)
- PubMed Central (acceptedVersion)
- Funders
- National Institutes of Health
- National Institute of Nursing Research (R01NR012213)
- Topics
- Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Telemedicine and Telehealth Implementation
- Health Sciences › Nursing › Research and Theory › Nursing care and research
- Health Sciences › Medicine › Geriatrics and Gerontology › Technology Use by Older Adults
- Keywords
- telemedicine, family caregivers, caregiver outcomes, remote patient monitoring, remote monitoring, video-based intervention, telephone-delivered intervention, online intervention, caregiver education, decision support, psychosocial interventions, social support, chronic care, home care, hospice care, caregiver satisfaction
- MeSH terms
- Chronic Disease, Counseling, Family, Home Care Services, Humans, Patient Education as Topic, Social Support, Telemetry, Cognitive Behavioral Therapy, Caregivers, Telemedicine
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
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