Data Analytics in Human Resources: A Case Study and Critical Review
Abstract
The use of data analytics in the field of human resource development is becoming increasingly common. This rise in popularity is accompanied by skepticism about the ability of human resource professionals to effectively utilize data analytics to reap organizational benefits. This article provides a review of literature both supportive and critical of human resource analytics, argues for the involvement of academia in implementing analytical practices, and uses a case study to illustrate how quantitative tools may positively influence the management and development of human resources.
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HR technology serves as the foundation for HR analytics as it allows HR professionals timely access to workforce data that can be used to make more informed and data-driven decisions.
“First, HR technology serves as the foundation for HR analytics as it allows HR professionals timely access to workforce data that can be used to make more informed and data-driven decisions (Lengnick-Hall and Mortiz, 2003;Johnson et al., 2016;King, 2016;McIver et al., 2018).”
From Bridging the gap: why, how and when HR analytics can impact organizational performance (2022) · cites this paper as King, 2016
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References 9 · Cited by 98
- Authors
- King, K. G.
- Affiliations
- University of Maryland, College Park (US)
- Corresponding author
- King, Kylie Goodell
- Venue
- Human Resource Development Review
- Publisher
- SAGE Publications
- Published
- 2016-11-20
- Volume
- 15
- Issue
- 4
- Pages
- 487-495
- ISSN
- 1534-4843 (ISSN-L)
- 1552-6712
- OpenAlex
- W2551769887
- Cited by
- 98
- References
- 9
- Citations by year
- 2026: 4 · 2025: 11 · 2024: 15 · 2023: 13 · 2022: 12 · 2021: 17 · 2020: 9 · 2019: 12 · 2018: 4 · 2017: 1
- FWCI
- 11.02
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Human Resource Development Review (publishedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › AI and HR Technologies
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Employer Branding and e-HRM
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Human Resource and Talent Management
- Keywords
- HR analytics, human resource development, quantitative tools, human resource management
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