Comparing Older and Younger Adults' Traversal Time in Expandable and Non-Expandable Hierarchical Structures
Open accessAbstract
The present study investigates time and click error differences when older and younger computer users traversed expandable and non-expandable online hierarchical information structures to reach a target. The results show that older users were slower but did not make more errors than their younger counterparts, suggesting more cautious decision making. The study did not show superiority of either hierarchy in terms of traversal time but the expandable hierarchy resulted in fewer errors to get to the target. Although older users significantly rated their computer and Internet experience lower than younger participants, experience did not alter the significance of age and hierarchy differences.
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Visual interfaces for older users can accommodate a large number of options if the options are easy to scan, recognise, and digest.
“Visual interfaces for older users in particular can accommodate a large number of options if the options are easy to scan, recognise, and digest (Kurniawan et al., 2002; Zaphiris et al., 2007).”
From Reducing working memory load in spoken dialogue systems (2009) · cites this paper as Kurniawan et al., 2002
The Stimulus and Apparatus section describes spacing categories and arranging them in columns, but does not assess how many options older users can accommodate. The Discussion and Conclusions compare navigation through two hierarchies; they do not establish the claimed condition that numerous options are acceptable when easy to scan, recognise, and digest. Searched for option count, menu breadth, and scanning or processing of options; page numbers were not available in our copy. (LLM, conf=0.73)
Experimental — accuracy not yet measured
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Cites
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“One of the domains of interest to older adults is health information (White, et al., 1999).”
BackgroundMcDonald, S., & Stevenson, R. J. (1998) · Interacting with Computers · doi:10.1016/s0953-5438(98)00017-4 · Cited by 163 · cited 1× · see citing works
“The hierarchical structure was chosen in the present study because McDonald and Stevenson (1998) found that organizing links in a hierarchical structure improves information retrieval Performance, especially in non-knowledgeable subjects.”
MethodComputer Technology and the Older Adult
Czaja, S. J. (1997) · Elsevier eBooks · doi:10.1016/b978-044481862-1.50100-x · Cited by 117 · cited 1× · see citing works
“As some researchers have noted, computers and information technology can potentially play a role in helping the elderly maintain independence and high quality of life ( Czaja, 1997 ).”
BackgroundEffects of Age and Training on World Wide Web Navigation Strategies
Mead, S. E., Spaulding, V. A., Sit, R. A., Meyer, B., & Walker, N. (1997) · Proceedings of the Human Factors and Ergonomics Society Annual Meeting · doi:10.1177/107118139704100135 · Cited by 89 · cited 1× · see citing works
“For example, older people have more trouble finding information in a Web site than younger people ( Mead et al., 1997 ).”
BackgroundPerformance Benefits of Simultaneous Over Sequential Menus as Task Complexity Increases
Hochheiser, H., & Shneiderman, B. (2000) · International Journal of Human-Computer Interaction · doi:10.1207/s15327590ijhc1202_2 · Cited by 53 · cited 2× · see citing works
“Two primary hierarchical structures: expandable and non-expandable or sequential (Hochheiser & Shneiderman, 2000) were tested in the current study.”
BackgroundOrganization of broad computer menu displays
Parkinson, S. R., Sisson, N., & Snowberry, K. (1985) · International Journal of Man-Machine Studies · doi:10.1016/s0020-7373(85)80063-8 · Cited by 48 · cited 1× · see citing works
“The stimulus layout was designed to maximize users’ performance based on previous studies, such as by putting spacing between categories and by organizing information in columns (Parkinson, et al., 1985).”
MethodExpandable indexes vs. sequential menus for searching hierarchies on the World Wide Web
Zaphiris, P., Shneiderman, B., & Norman, K. L. (2002) · Behaviour and Information Technology · doi:10.1080/0144929021000009045 · Cited by 45 · see citing works
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“Click error is defined as deviation from optimal number of clicks to arrive at a target page, calculated as: [(observed number of clicks - optimal number of clicks)/optimal number of clicks].”
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Defining the Relationships Between Web Ability, Age, and Web Experience Across the Adult Life Span
Kurniawan, H., Allaire, J. C., & Ellis, R. D. (1999) · Proceedings of the Human Factors and Ergonomics Society Annual Meeting · doi:10.1177/154193129904302431 · Cited by 3 · see citing works
Self-citationSenior CHI — the CHI 99 development consortium
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Involving seniors in designing information architecture for the web.
Kurniawan, S., Zaphiris, P., & Ellis, R. D. (2001) · Ktisis at Cyprus University of Technology (Cyprus University of Technology) · Cited by 1 · see citing works
Self-citation
Flagged first, then by citations
Research works printed but not linked: 1
- In M. E. Helander, T. K. Landauer, & P. Prabhu (eds.), Handbook of human-computer interaction, second edition, Elsevier, pp. 797-812.
Cited by
Sorted by citations
Reducing working memory load in spoken dialogue systems
Wolters, M., Georgila, K., Moore, J. D., Logie, R. H., MacPherson, S. E., & Watson, M. (2009) · Interacting with Computers · doi:10.1016/j.intcom.2009.05.009 · Cited by 61 · see citing works
“Visual interfaces for older users in particular can accommodate a large number of options if the options are easy to scan, recognise, and digest (Kurniawan et al., 2002; Zaphiris et al., 2007).”
BackgroundMelguizo, M. C. P., Vidya, U., & van Oostendorp, H. (2011) · Behaviour and Information Technology · doi:10.1080/0144929x.2011.602425 · Cited by 36 · see citing works
“Kurniawan et al .”
ResultInfluentialThe effects of ageing and website ergonomic quality on internet information searching
Chevalier, A., Dommès, A., & MARTINS, D. (2012) · Ageing and Society · doi:10.1017/s0144686x12000323 · Cited by 23 · see citing works
The Effect of Menu Type and Task Complexity on Information Retrieval Performance
van Oostendorp, H., Madrid, R. I., & Melguizo, M. C. P. (2009) · The Ergonomics Open Journal · doi:10.2174/1875934300902010064 · Cited by 21 · see citing works
“Concerning the effect of Menu Type we expected in line with [7], that expandable menus would result in a more optimal path to the target information and better performance because of the increased amount of contextual information available during search compared to sequential menu that provides only limited context.”
BackgroundMethodResultInfluentialShang, H. (2015) · Behaviour and Information Technology · doi:10.1080/0144929x.2015.1094827 · Cited by 9 · see citing works
“Although older learners rated their computer and Internet experience significantly lower than younger learners, experience did not alter the significance of age differences (Kurniawan, Ellis, and Zaphiris 2002).”
Background
- Authors
- Kurniawan, H., Ellis, R. D., & Zaphiris, P.
- Affiliations
- Department of Computation UMIST Manchester, U.K.
- Wayne State University (US)
- City, University of London (GB)
- Venue
- Proceedings of the Human Factors and Ergonomics Society Annual Meeting
- Publisher
- SAGE Publications
- Published
- 2002-09
- Volume
- 46
- Issue
- 2
- Pages
- 185-188
- ISSN
- 0163-5182 (ISSN-L)
- 1071-1813
- 2169-5067
- OpenAlex
- W1996628752
- Cited by
- 6
- References
- 15
- Citations by year
- 2024: 1 · 2015: 1 · 2012: 1
- FWCI
- 0.00
- Type
- journal article
- Language
- en
- Open access
- green
- hdl.handle.net
- Licence
- Locations
- Proceedings of the Human Factors and Ergonomics Society Annual Meeting (publishedVersion)
- Ktisis at Cyprus University of Technology (Cyprus University of Technology) (submittedVersion, cc-by-nc-nd)
- Topics
- Social Sciences › Demography › Technology Use by Older Adults
- Physical Sciences › Computer Science › Human-Computer Interaction › Usability and User Interface Design
- Physical Sciences › Computer Science › Information Systems › Information Retrieval and Search Behavior
- Keywords
- age differences, older adults, traversal time, decision-making, computer experience, online experience
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